Comment 17 for bug 885118

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Dan Devor (ddevor) wrote : Re: [Bug 885118] Re: duplex printing gone

Till,
I have tried unsuccessfully to follow the instructions in the wicki to
get the information you need. I have tried to follow the instructions
but they are for Gnome and not Unity. As far as I can tell the
instruction to go to Administration, etc. is no longer in Unity. I am
very frustrated by this. I tried to use the terminal and was able to
disable cups but then a dead end (see below).

I think there is a program to permit you to operate my computer remotely
and that may be the best way to work this out. If so, what is the
program and what information do we need to permit you to do this?

I have followed the instructions in capturing print job section but when
I follow instruction 2 ( cupsdisable) I can't complete instruction 3 to
print the job since the printer no longer responds. Only when I follow
instruction 6 does it respond.

Dan Devor