Ubuntu
gdm3 package

  1. Bug #1965639
  2. Comment #2

Comment 2 for bug 1965639

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report.

Next time the screen stays purple, please:

1. Wait 10 seconds.

2. Reboot and login with password.

3. Run:

   journalctl -b-1 > prevboot.txt

4. Attach the resulting text file here.

5. Look in /var/crash for crash files and if found run:

   ubuntu-bug YOURFILE.crash

   Then tell us the ID of the newly-created bug.

6. If step 5 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.