Comment 3 for bug 1895284

Revision history for this message
Sriram Ramadas (jixes) wrote : Re: [Bug 1895284] Re: Some issues...

Hello! The Mzilla application in question was Firefox.

  Thank you for your assistance.

SRi

On Mon, Sep 14, 2020 at 3:55 AM Daniel van Vugt <email address hidden>
wrote:

> Please let us know:
>
> * Which Mozilla app you are talking about; and
>
> * If it ever happens again.
>
> ** Package changed: xorg (Ubuntu) => firefox (Ubuntu)
>
> ** Changed in: firefox (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1895284
>
> Title:
> Some issues...
>
> Status in firefox package in Ubuntu:
> Incomplete
>
> Bug description:
> Mozilla would not respond to closing windows. Took a long time to
> respond.
> Screen could not be awoken after going to sleep. Stayed black. HD kept
> running.
> Forced shut down. Rebooted fine. Launched Mozilla and it got stuck on
> program startup.
> Forced shut down again. Reooted fne. Ran Xdiagnose. Got redirected here
> after bug reporting.
> Mozilla works fine now!
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: xorg 1:7.7+19ubuntu7.1
> ProcVersionSignature: Ubuntu 4.15.0-117.118-generic 4.15.18
> Uname: Linux 4.15.0-117-generic i686
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.9-0ubuntu7.17
> Architecture: i386
> CompositorRunning: None
> Date: Fri Sep 11 12:48:35 2020
> DistUpgraded: 2020-05-29 12:17:15,420 DEBUG /openCache(), new cache size
> 62484
> DistroCodename: bionic
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller
> (primary) [8086:2a02] (rev 03) (prog-if 00 [VGA controller])
> Subsystem: ASUSTeK Computer Inc. Mobile GM965/GL960 Integrated
> Graphics Controller (primary) [1043:14e2]
> Subsystem: ASUSTeK Computer Inc. Mobile GM965/GL960 Integrated
> Graphics Controller (secondary) [1043:14e2]
> InstallationDate: Installed on 2017-07-12 (1156 days ago)
> InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release i386
> (20160420.1)
> MachineType: ASUSTeK Computer Inc. A8E
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-117-generic
> root=UUID=8064a5cd-fa12-4277-a7b0-317979a30b37 ro quiet splash vt.handoff=1
> SourcePackage: xorg
> UpgradeStatus: Upgraded to bionic on 2020-05-29 (105 days ago)
> dmi.bios.date: 03/24/2008
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 302
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: A8E
> dmi.board.vendor: ASUSTeK Computer Inc.
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: ATN12345678901234567
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK Computer Inc.
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr302:bd03/24/2008:svnASUSTeKComputerInc.:pnA8E:pvr1.0:rvnASUSTeKComputerInc.:rnA8E:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
> dmi.product.name: A8E
> dmi.product.version: 1.0
> dmi.sys.vendor: ASUSTeK Computer Inc.
> version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
> version.libdrm2: libdrm2 2.4.101-2~18.04.1
> version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1
> version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1
> version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.6
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.10.5-1ubuntu1
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20171229-1
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
> xserver.bootTime: Fri Aug 17 10:23:03 2018
> xserver.configfile: default
> xserver.errors:
> /dev/dri/card0: failed to set DRM interface version 1.4: Permission
> denied
> /dev/dri/card0: failed to set DRM interface version 1.4: Permission
> denied
> xserver.logfile: /var/log/Xorg.0.log
> xserver.outputs:
> product id 17476
> vendor AUO
> xserver.version: 2:1.18.4-0ubuntu0.7
>
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>
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