Ubuntu
firefox package

Firefox would not respond to closing windows

Bug #1895284 reported by Sriram Ramadas on 2020-09-11

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	firefox (Ubuntu)	New	Undecided	Unassigned

Bug Description

Mozilla would not respond to closing windows. Took a long time to respond.
Screen could not be awoken after going to sleep. Stayed black. HD kept running.
Forced shut down. Rebooted fine. Launched Mozilla and it got stuck on program startup.
Forced shut down again. Reooted fne. Ran Xdiagnose. Got redirected here after bug reporting.
Mozilla works fine now!

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-117.118-generic 4.15.18
Uname: Linux 4.15.0-117-generic i686
.tmp.unity_support_test.0:

ApportVersion: 2.20.9-0ubuntu7.17
Architecture: i386
CompositorRunning: None
Date: Fri Sep 11 12:48:35 2020
DistUpgraded: 2020-05-29 12:17:15,420 DEBUG /openCache(), new cache size 62484
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 03) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Mobile GM965/GL960 Integrated Graphics Controller (primary) [1043:14e2]
Subsystem: ASUSTeK Computer Inc. Mobile GM965/GL960 Integrated Graphics Controller (secondary) [1043:14e2]
InstallationDate: Installed on 2017-07-12 (1156 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release i386 (20160420.1)
MachineType: ASUSTeK Computer Inc. A8E
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-117-generic root=UUID=8064a5cd-fa12-4277-a7b0-317979a30b37 ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: Upgraded to bionic on 2020-05-29 (105 days ago)
dmi.bios.date: 03/24/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 302
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: A8E
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr302:bd03/24/2008:svnASUSTeKComputerInc.:pnA8E:pvr1.0:rvnASUSTeKComputerInc.:rnA8E:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: A8E
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.101-2~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Fri Aug 17 10:23:03 2018
xserver.configfile: default
xserver.errors:
/dev/dri/card0: failed to set DRM interface version 1.4: Permission denied
/dev/dri/card0: failed to set DRM interface version 1.4: Permission denied
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 17476
vendor AUO
xserver.version: 2:1.18.4-0ubuntu0.7

Tags:

Revision history for this message

Sriram Ramadas (jixes) wrote on 2020-09-11:

BootLog.txt Edit (18.2 MiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (68.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (13.7 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (63.9 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (34.7 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (899 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (863 bytes, text/plain; charset="utf-8")
ProcEnviron.txt Edit (280 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.6 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (159.4 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (605 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (32.5 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (29.9 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (16.5 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (15.7 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (578 bytes, text/plain; charset="utf-8")

Ubuntu Foundations Team Bug Bot (crichton) on 2020-09-11

affects:

ubuntu → xorg (Ubuntu)

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2020-09-14:

Please let us know:

* Which Mozilla app you are talking about; and

* If it ever happens again.

affects:	xorg (Ubuntu) → firefox (Ubuntu)
Changed in firefox (Ubuntu):
status:	New → Incomplete

Revision history for this message

Sriram Ramadas (jixes) wrote on 2020-09-14: Re: [Bug 1895284] Re: Some issues...

Download full text (4.2 KiB)

Hello! The Mzilla application in question was Firefox.

Thank you for your assistance.

SRi

On Mon, Sep 14, 2020 at 3:55 AM Daniel van Vugt <email address hidden>
wrote:

> Please let us know:
>
> * Which Mozilla app you are talking about; and
>
> * If it ever happens again.
>
> ** Package changed: xorg (Ubuntu) => firefox (Ubuntu)
>
> ** Changed in: firefox (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1895284
>
> Title:
> Some issues...
>
> Status in firefox package in Ubuntu:
> Incomplete
>
> Bug description:
> Mozilla would not respond to closing windows. Took a long time to
> respond.
> Screen could not be awoken after going to sleep. Stayed black. HD kept
> running.
> Forced shut down. Rebooted fine. Launched Mozilla and it got stuck on
> program startup.
> Forced shut down again. Reooted fne. Ran Xdiagnose. Got redirected here
> after bug reporting.
> Mozilla works fine now!
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: xorg 1:7.7+19ubuntu7.1
> ProcVersionSignature: Ubuntu 4.15.0-117.118-generic 4.15.18
> Uname: Linux 4.15.0-117-generic i686
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.9-0ubuntu7.17
> Architecture: i386
> CompositorRunning: None
> Date: Fri Sep 11 12:48:35 2020
> DistUpgraded: 2020-05-29 12:17:15,420 DEBUG /openCache(), new cache size
> 62484
> DistroCodename: bionic
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller
> (primary) [8086:2a02] (rev 03) (prog-if 00 [VGA controller])
> Subsystem: ASUSTeK Computer Inc. Mobile GM965/GL960 Integrated
> Graphics Controller (primary) [1043:14e2]
> Subsystem: ASUSTeK Computer Inc. Mobile GM965/GL960 Integrated
> Graphics Controller (secondary) [1043:14e2]
> InstallationDate: Installed on 2017-07-12 (1156 days ago)
> InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release i386
> (20160420.1)
> MachineType: ASUSTeK Computer Inc. A8E
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-117-generic
> root=UUID=8064a5cd-fa12-4277-a7b0-317979a30b37 ro quiet splash vt.handoff=1
> SourcePackage: xorg
> UpgradeStatus: Upgraded to bionic on 2020-05-29 (105 days ago)
> dmi.bios.date: 03/24/2008
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 302
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: A8E
> dmi.board.vendor: ASUSTeK Computer Inc.
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: ATN12345678901234567
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK Computer Inc.
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr302:bd03/24/2008:svnASUSTeKComputerInc.:pnA8E:pvr1.0:rvnASUSTeKComputerInc.:rnA8E:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
> dmi.product.name: A8E
> dmi.product.version: 1.0
> dmi.sys.vendor: ASUSTeK Computer Inc.
> version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
> version.libdrm2: libdrm2 2.4.101-2~18.04.1
> version.libgl1-mesa-...

Hello! The Mzilla application in question was Firefox.

Thank you for your assistance.

SRi

On Mon, Sep 14, 2020 at 3:55 AM Daniel van Vugt <1895284@bugs.launchpad.net>
wrote:

> Please let us know:
>
>   * Which Mozilla app you are talking about; and
>
>   * If it ever happens again.
>
> ** Package changed: xorg (Ubuntu) => firefox (Ubuntu)
>
> ** Changed in: firefox (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1895284
>
> Title:
>   Some issues...
>
> Status in firefox package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Mozilla would not respond to closing windows. Took a long time to
> respond.
>   Screen could not be awoken after going to sleep. Stayed black. HD kept
> running.
>   Forced shut down. Rebooted fine. Launched Mozilla and it got stuck on
> program startup.
>   Forced shut down again. Reooted fne. Ran Xdiagnose. Got redirected here
> after bug reporting.
>   Mozilla works fine now!
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xorg 1:7.7+19ubuntu7.1
>   ProcVersionSignature: Ubuntu 4.15.0-117.118-generic 4.15.18
>   Uname: Linux 4.15.0-117-generic i686
>   .tmp.unity_support_test.0:
>
>   ApportVersion: 2.20.9-0ubuntu7.17
>   Architecture: i386
>   CompositorRunning: None
>   Date: Fri Sep 11 12:48:35 2020
>   DistUpgraded: 2020-05-29 12:17:15,420 DEBUG /openCache(), new cache size
> 62484
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller
> (primary) [8086:2a02] (rev 03) (prog-if 00 [VGA controller])
>      Subsystem: ASUSTeK Computer Inc. Mobile GM965/GL960 Integrated
> Graphics Controller (primary) [1043:14e2]
>      Subsystem: ASUSTeK Computer Inc. Mobile GM965/GL960 Integrated
> Graphics Controller (secondary) [1043:14e2]
>   InstallationDate: Installed on 2017-07-12 (1156 days ago)
>   InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release i386
> (20160420.1)
>   MachineType: ASUSTeK Computer Inc. A8E
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-117-generic
> root=UUID=8064a5cd-fa12-4277-a7b0-317979a30b37 ro quiet splash vt.handoff=1
>   SourcePackage: xorg
>   UpgradeStatus: Upgraded to bionic on 2020-05-29 (105 days ago)
>   dmi.bios.date: 03/24/2008
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 302
>   dmi.board.asset.tag: ATN12345678901234567
>   dmi.board.name: A8E
>   dmi.board.vendor: ASUSTeK Computer Inc.
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: ATN12345678901234567
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: ASUSTeK Computer Inc.
>   dmi.chassis.version: 1.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr302:bd03/24/2008:svnASUSTeKComputerInc.:pnA8E:pvr1.0:rvnASUSTeKComputerInc.:rnA8E:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
>   dmi.product.name: A8E
>   dmi.product.version: 1.0
>   dmi.sys.vendor: ASUSTeK Computer Inc.
>   version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
>   version.libdrm2: libdrm2 2.4.101-2~18.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.6
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.10.5-1ubuntu1
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20171229-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
>   xserver.bootTime: Fri Aug 17 10:23:03 2018
>   xserver.configfile: default
>   xserver.errors:
>    /dev/dri/card0: failed to set DRM interface version 1.4: Permission
> denied
>    /dev/dri/card0: failed to set DRM interface version 1.4: Permission
> denied
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.outputs:
>    product id                               17476
>    vendor                                     AUO
>   xserver.version: 2:1.18.4-0ubuntu0.7
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1895284/+subscriptions
>

Daniel van Vugt (vanvugt) on 2020-09-15

summary:	- Some issues... + Firefox would not respond to closing windows
Changed in firefox (Ubuntu):
status:	Incomplete → New

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Ubuntufirefox package

Firefox would not respond to closing windows

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Ubuntu
firefox package