Comment 11 for bug 1759391

Please allow me to continue to use Ubuntu/Firefox in purchase situations
and collect better data. None of the extensions I have would be likely to
cause this by design, but there may be some accidental problem than arises
and I will attempt to isolate it for you.

Thanks again,
Stan Erickson

On Sat, Nov 10, 2018 at 3:00 PM Paul White <email address hidden>
wrote:

> Hi Stan, the latest example is not something that is reproducible (or
> not) without registering and attempting to make a purchase. In one of
> your other bug reports you recognised that Firefox extensions had
> perhaps caused some of your issues so I assume that you've disabled any
> or adjusted the setting of any that you might be using when making these
> purchases. Not sure how to proceed.
>
> ** Changed in: firefox (Ubuntu)
> Status: Incomplete => New
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1759391
>
> Title:
> Another delicate failure with Ubuntu when trying to buy something
>
> Status in firefox package in Ubuntu:
> New
>
> Bug description:
> Ubuntu firefox returns an almost blank screen when trying to pay. The
> exact website is
>
> https://pass.rzd.ru/tickets/public/en?layer_name=e3-additionals
>
> This website works perfectly with Windows 7.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: firefox 59.0.1+build1-0ubuntu0.16.04.1
> ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
> Uname: Linux 4.4.0-116-generic x86_64
> AddonCompatCheckDisabled: False
> ApportVersion: 2.20.1-0ubuntu2.15
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC2: s 1740 F.... pulseaudio
> /dev/snd/controlC0: s 1740 F.... pulseaudio
> /dev/snd/controlC1: s 1740 F.... pulseaudio
> BuildID: 20180316021607
> Channel: Unavailable
> CurrentDesktop: Unity
> Date: Tue Mar 27 17:07:13 2018
> DefaultProfileExtensions: extensions.sqlite corrupt or missing
> DefaultProfileIncompatibleExtensions: Unavailable (corrupt or
> non-existant compatibility.ini or extensions.sqlite)
> DefaultProfileLocales: extensions.sqlite corrupt or missing
> DefaultProfilePlugins: Shockwave Flash -
> /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin)
> DefaultProfilePrefSources: prefs.js
> DefaultProfileThemes: extensions.sqlite corrupt or missing
> ForcedLayersAccel: False
> IfupdownConfig:
> # interfaces(5) file used by ifup(8) and ifdown(8)
> auto lo
> iface lo inet loopback
> InstallationDate: Installed on 2016-08-09 (595 days ago)
> InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
> (20160719)
> IpRoute:
> default via 192.168.1.254 dev wlp2s0 proto static metric 600
> 169.254.0.0/16 dev wlp2s0 scope link metric 1000
> 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.67
> metric 600
> Profile0Extensions: extensions.sqlite corrupt or missing
> Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant
> compatibility.ini or extensions.sqlite)
> Profile0Locales: extensions.sqlite corrupt or missing
> Profile0Plugins: Shockwave Flash -
> /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin)
> Profile0PrefSources: prefs.js
> Profile0Themes: extensions.sqlite corrupt or missing
> Profile1Extensions: extensions.sqlite corrupt or missing
> Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant
> compatibility.ini or extensions.sqlite)
> Profile1Locales: extensions.sqlite corrupt or missing
> Profile1Plugins: Shockwave Flash -
> /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin)
> Profile1PrefSources: prefs.js
> Profile1Themes: extensions.sqlite corrupt or missing
> Profile2Extensions: extensions.sqlite corrupt or missing
> Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant
> compatibility.ini or extensions.sqlite)
> Profile2Locales: extensions.sqlite corrupt or missing
> Profile2Plugins: Shockwave Flash -
> /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin)
> Profile2PrefSources: prefs.js
> Profile2Themes: extensions.sqlite corrupt or missing
> Profile3Extensions: extensions.sqlite corrupt or missing
> Profile3IncompatibleExtensions: Unavailable (corrupt or non-existant
> compatibility.ini or extensions.sqlite)
> Profile3Locales: extensions.sqlite corrupt or missing
> Profile3Plugins: Shockwave Flash -
> /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin)
> Profile3PrefSources: prefs.js
> Profile3Themes: extensions.sqlite corrupt or missing
> Profile4Extensions: extensions.sqlite corrupt or missing
> Profile4IncompatibleExtensions: Unavailable (corrupt or non-existant
> compatibility.ini or extensions.sqlite)
> Profile4Locales: extensions.sqlite corrupt or missing
> Profile4Plugins: Shockwave Flash -
> /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin)
> Profile4PrefSources: prefs.js
> Profile4Themes: extensions.sqlite corrupt or missing
> Profile6Extensions: extensions.sqlite corrupt or missing
> Profile6IncompatibleExtensions: Unavailable (corrupt or non-existant
> compatibility.ini or extensions.sqlite)
> Profile6Locales: extensions.sqlite corrupt or missing
> Profile6Plugins: Shockwave Flash -
> /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin)
> Profile6PrefSources: prefs.js
> Profile6Themes: extensions.sqlite corrupt or missing
> Profile7Extensions: extensions.sqlite corrupt or missing
> Profile7IncompatibleExtensions: Unavailable (corrupt or non-existant
> compatibility.ini or extensions.sqlite)
> Profile7Locales: extensions.sqlite corrupt or missing
> Profile7Plugins: Shockwave Flash -
> /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin)
> Profile7PrefSources: prefs.js
> Profile7Themes: extensions.sqlite corrupt or missing
> RelatedPackageVersions: adobe-flashplugin 1:20170411.1-0ubuntu0.16.04.1
> RunningIncompatibleAddons: False
> SourcePackage: firefox
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 12/02/2014
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 2101
> dmi.board.asset.tag: To Be Filled By O.E.M.
> dmi.board.name: M5A78L-M/USB3
> dmi.board.vendor: ASUSTeK Computer INC.
> dmi.board.version: Rev X.0x
> dmi.chassis.asset.tag: Asset-1234567890
> dmi.chassis.type: 3
> dmi.chassis.vendor: Chassis Manufacture
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr2101:bd12/02/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-M/USB3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
> dmi.product.name: System Product Name
> dmi.product.version: System Version
> dmi.sys.vendor: System manufacturer
>
> To manage notifications about this bug go to:
>
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>