Comment 9 for bug 1195965

Revision history for this message
In , babis x (babisxanthopoulos) wrote : RE: [Bug 1195965]

Thank you Simona-Marku,all of you in Ubuntu you have been very kind to me and very helpfull to all these problems in my computer in which i face the last months.
Babis Xanthopoulos

> Date: Wed, 3 Jul 2013 15:55:01 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 1195965]
>
> Works fine for me on the latest Nightly:
> Mozilla/5.0 (X11; Linux i686; rv:25.0) Gecko/20130702 Firefox/25.0
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1195965
>
> Title:
> Firefox not responding in AOL Inbox
>
> Status in The Mozilla Firefox Browser:
> New
> Status in "firefox" package in Ubuntu:
> New
>
> Bug description:
> When I turned on my laptop today for once, a small window opened
> telling me that my system has a problem. Usually, lately, I ignore
> these messages because they ask me to give my Ubuntu password and for
> security reasons [I don't normally give it], but this time I checked
> it little bit more.
>
> So I pressed report the problem and another window appeared. This new
> window had the name "authenticate" and the following writing: Please
> enter your password to access problem reports of system programs. An
> application is attempting to perform an action that requires
> privileges. AUTHENTICATION IS REQUIRED TO PERFORM THIS ACTION.
> Password...........
>
> Under this on the left bottom was a small upside down triangle and the word Details.
> I pressed the Details and appeared: Action :com.ubuntu.apport.apport-gtk-root Vendor : Apport}
>
> Pressing the Vendor word SOMETHING VERY STRANGE HAPPENNED:
> A new window came out: "Close Firefox. Firefox is already running,but is not responding.To open a new window , you must first close the existing Firefox process, or restart your system . OK ."
>
> BUT FIREFOX WAS NOT OPENED / AND THIS HAS HAPPENED IN THE PAST FEW TIMES.
> I mean that quite few times has happened that WITHOUT Firefox opened the system tells me THAT FIREFOX IS ALREADY RUNNING!!!!!!!
> Anyway I had to press OK to that so Firefox opened by itself on https://wiki.ubuntu.com/Apport.
>
> I stop everything there and I put on the side this Authenticate
> window. I did not give my password (Please tell me if this comes out
> to you in UBUNTU, and WHY FIREFOX seems to be open when it is not).
>
> After that I checked my Hotmail account to see if you have sent me
> something from the yesterday problems I had faced and reported to you.
> I had no answer so I logged out from hotmail and I went to my other
> email account in AOL. I succesfully logged in BUT when I tried to
> check my inbox the screen (I only had this window in AOL opened) got
> dark and was not responding. I pressed Ubuntu Help and after while the
> screen got lighter but I could check my emails, AGAIN got darker and I
> had to press alt+f2 several times (was not openning) and finally got
> to send this report to you with all of these details.
>
> PLEASE ONCE MORE I NEED YOUR HELP.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 13.04
> Package: gnome-screensaver 3.6.1-0ubuntu3
> ProcVersionSignature: Ubuntu 3.8.0-25.37-generic 3.8.13
> Uname: Linux 3.8.0-25-generic i686
> ApportVersion: 2.9.2-0ubuntu8.1
> Architecture: i386
> Date: Sat Jun 29 09:39:58 2013
> GnomeSessionIdleInhibited: No
> GnomeSessionInhibitors: None
> GsettingsGnomeSession:
> org.gnome.desktop.session idle-delay uint32 3600
> org.gnome.desktop.session session-name 'ubuntu'
> InstallationDate: Installed on 2013-02-12 (136 days ago)
> InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
> MarkForUpload: True
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: gnome-screensaver
> Symptom: security
> Title: Screen locking issue
> UpgradeStatus: Upgraded to raring on 2013-05-14 (45 days ago)
>
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