Comment 3 for bug 389990

Revision history for this message
here.david (here-david1) wrote : Re: [Bug 389990] Re: Firefox crashes - the check for update is grayed out and I see two profiles...a reg and 3.5 under ".mozilla"

On Sun, Jun 21, 2009 at 1:12 PM, Micah Gersten <
<email address hidden>> wrote:

Hi Micah, WOW am I impressed...here is the information your requested...

1. Thank you for reporting this to Ubuntu. Let's address the issues one at
> a time.

Cool...

>
> 2. Is the Firefox crash reproducible? and What are the steps to generate
> the crash?

Random, sometimes on 1st opening and others "who knows when, just happens"
not able "to make it happen"

> 3. You have a large number of addons installed, does firefox crash with
> them disabled?
>

Woot Watcher 1.0.6, Download status 1.2, Forecastfox 0.9.10.1, LastPass
1.51.2, Twitter 1.8.1, Ubuntu Firefox Mod 0.7, and Xmarks 3.1.0...have not
tried to remove them as these are the minimum I perfer, guess I could give
up all but xmarks and lastpass...will give that a try...

4. Check for update is grayed out because Ubuntu provides Firefox updates
> through Debian packages and not directly from Mozilla.
>

Would be great "IF" that was lisited someplace as I spent hours trying to
find out how to fix this....

5. There are probably 2 profile folders if you have installed Firefox 3.5 at
> some point. Firefox 3.5 copies your current profile on install so that you
> can modify each version independently.
>

Yes, read someplace to delete them and now only have firefox under the
".mozilla" which must have happen with trying to get, Sound and DVD working.
I do recall a Firefox 3.5 auto update a while back. Things worked great
with Firefox before trying to fix sound....so many items under install about
Firefox who knows what is - is not needed. How do I now move to 3.5 as
check fo update is "greyed out" and way to many items listed under 3.5 to
know what is or is not needed. Which is why the update takes care of...

I do hope a fix is easy, as I am limiping between Xppro 64 (when I need to
get things done on firefox) and Ubuntu Amd64 which I can scan, print,
play-burn lables and DVD's, Listen to music, Have mac like doc, E-mail,
Office type apps and POWER (Gpart-Clonezilla) to do everything I need to
(except web browsing as would prefer). In less than 6GB vs the 30-50GB in
Windows. Fast "ghosting-recovering" allows me to "try" to fix the issues
and get back within mins vs the hours it normally took with windows...

> 6. Also, to maintain a respectful atmosphere, please follow the code of
> conduct - http://www.ubuntu.com/community/conduct/ . Bug reports are
> handled by humans, the majority of whom are volunteers, so please bear
> this in mind.
>

Sorry if my venting was preceived as a personal attack, I can now see it was
not a sterling way to address the issue, just "upset"....not that is an
excuse...My appoligies to you for reading that venting...

BTW, why not have a "special" Location for fixes reported to "fix" issues,
would both move Ubuntu to more folks, as I am sad I waited this long to give
it a try...The last attemp I could not get ahy printers to work and when I
installed Ubuntu awhile ago they now work "out of the box" which allowed me
to switch over...

"I would assume" normal needs majority of folks need to have working are
E-mail, Broswer, Word, Printer at a minimun to get Ubuntu to main
stream....Maybe I might put together a "getting" started paper, just not
sure were to post it and if others had/have the same issues...also, tried
10's of things (hunderd of hours these past six months, I found listed and
who knows what, if anything, co-mingled to get things to work..or in Firefox
case, break...I do wonder if some simple "how to back up and recover after
trying and breaking things," might be a "best seller," kind of thing.

I just read the link you gave, very nice...I will remember to relax before
posting, sometimes my humaness pops thru...<g>... Thank you again...

Warm Regards,

David
David M. Bittlingmeier, M.S., CISSP, CRM

> ** Changed in: firefox-3.0 (Ubuntu)
> Status: New => Incomplete
>
> --
> Firefox crashes - the check for update is grayed out and I see two
> profiles...a reg and 3.5 under ".mozilla"
> https://bugs.launchpad.net/bugs/389990
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox-3.0
>
> What a joke...research shows hundreds of listings YET no specific fix for
> firefox crashing. When I remove firefire all kinds of issue happen and I
> have to restore from the clonezilla clone.
>
> While everything else is awesome in Ubuntu 9.04, this NORMAL day-to-day
> application not having an easy listing of the solution seem equal to
> Microsoft Windows. Which is not a model I would think Ubuntu would like to
> follow. Either take Firefox off the list of application or make it stable,
> is my suggestion.
>
> Everything else I have been able to find fixes for with some researching
> and effort, however, Firefox has taken more time and less help.........if
> Lastpast and xmarks worked in other browsers I will have to move to them.
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 9.04
> Package: firefox-3.0 3.0.11+build2+nobinonly-0ubuntu0.9.04.1
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: firefox-3.0
> Uname: Linux 2.6.28-13-generic x86_64
>

--
Regards,

David