Low graphics mode in muxless hybrid ATI/Intel GPU systems after fglrx upgrade

[Marco Vuano]

[Impact]

 * Hybrid systems with ATI/intel GPUs using fglrx get a segmentation fault in X when using 12.10. In stock 12.04.1 these systems were working fine.

 * This bug represents a severe regression from precise to quantal, since is crashing on startup

 * The proposed patch updates the driver to version 13.2beta3 of upstream which seems to resolve this issue

[Test Case]

 * Get an hybrid ATI/intel system.
   Install quantal: The system should boot fine
   Install the proprietary fglrx package and reboot: The X server crashes on startup

[Regression Potential]

 * This solution does not need any change on the intel driver (as a previous workaround needed).
 * No regressions have been reported so far using this most recent fglrx upstream, by the people affected by this bug

======

After installing the latest fglrx-updates package on Ubuntu 12.10 (fglrx-updates_9.000-0ubuntu3_amd64) I have the same issue that was present before AMD fixed switchable graphics on PowerXpress 4.0 cards (such as my HD 6470M coupled with the intel HD Graphics 3000 of my intel Core i5-2430M). The X server has a segmentation fault and the low graphics mode is activated.

WORKAROUND: fglrx-installer-13 2:13.101~beta-0ubuntu1~xedgers~quantal1 from:
https://launchpad.net/~xorg-edgers/+archive/ppa?field.series_filter=quantal

WORKAROUND: Follow carefully the instructions here:
https://help.ubuntu.com/community/BinaryDriverHowto/ATI#WORKAROUND

As per Nick Andrik, this is a version regression of xserver-xorg-video-intel from 2.20.2 (working and in below mentioned PPA) and 2.20.3. The regression commit is http://cgit.freedesktop.org/xorg/driver/xf86-video-intel/commit/?id=05dcc5f1699ba90fc14c50882e8d4be89bc4a4f9 .

Upstream fglrx has published a new version (> 13.1 ) of the driver which seems to solve this issue. No need to revert the commit in the Intel driver any more.

ATTENTION:
1. If you choose the integrated GPU (via Catalyst or via amdconfig --px-igpu) and your X server crashes on startup, then your are probably affected by this bug:
https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1088220

2. If your system includes an old ATI GPU card (Radeon HD 2x00 3x00 4x00) which is not supported any more by fglrx drivers, then probably you suffer from this bug:
https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1058040
Subscribe and comment there please.

If the X server loads (so you see no low graphics mode window) but you get no menu bars, window decorations, etc, then press Ctrl+Shift+T to open a terminal, write in there:
unity --replace &
and post a comment with the result.

The logs from the intial bug report follow:

Here is the Xorg log:
[ 20.924]
X.Org X Server 1.13.0
Release Date: 2012-09-05
[ 20.924] X Protocol Version 11, Revision 0
[ 20.924] Build Operating System: Linux 3.2.0-30-generic x86_64 Ubuntu
[ 20.924] Current Operating System: Linux marco-HP-Pavilion-g6-Notebook-PC 3.5.0-17-generic #28-Ubuntu SMP Tue Oct 9 19:31:23 UTC 2012 x86_64
[ 20.924] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=5374f779-2ae8-4842-a390-e21317364c6c ro quiet splash vt.handoff=7
[ 20.924] Build Date: 08 October 2012 03:34:01PM
[ 20.924] xorg-server 2:1.13.0-0ubuntu6 (For technical support please see http://www.ubuntu.com/support)
[ 20.924] Current version of pixman: 0.26.0
[ 20.924] Before reporting problems, check http://wiki.x.org
 to make sure that you have the latest version.
[ 20.924] Markers: (--) probed, (**) from config file, (==) default setting,
 (++) from command line, (!!) notice, (II) informational,
 (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[ 20.924] (==) Log file: "/var/log/Xorg.0.log", Time: Fri Oct 19 02:42:21 2012
[ 20.924] (==) Using config file: "/etc/X11/xorg.conf"
[ 20.924] (==) Using system config directory "/usr/share/X11/xorg.conf.d"
[ 20.924] (==) ServerLayout "aticonfig Layout"
[ 20.924] (**) |-->Screen "aticonfig-Screen[0]-0" (0)
[ 20.924] (**) | |-->Monitor "aticonfig-Monitor[0]-0"
[ 20.925] (**) | |-->Device "aticonfig-Device[0]-0"
[ 20.925] (==) Automatically adding devices
[ 20.925] (==) Automatically enabling devices
[ 20.925] (==) Automatically adding GPU devices
[ 20.925] (WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist.
[ 20.925] Entry deleted from font path.
[ 20.925] (WW) The directory "/usr/share/fonts/X11/100dpi/" does not exist.
[ 20.925] Entry deleted from font path.
[ 20.925] (WW) The directory "/usr/share/fonts/X11/75dpi/" does not exist.
[ 20.925] Entry deleted from font path.
[ 20.925] (WW) The directory "/usr/share/fonts/X11/100dpi" does not exist.
[ 20.925] Entry deleted from font path.
[ 20.925] (WW) The directory "/usr/share/fonts/X11/75dpi" does not exist.
[ 20.925] Entry deleted from font path.
[ 20.925] (==) FontPath set to:
 /usr/share/fonts/X11/misc,
 /usr/share/fonts/X11/Type1,
 /var/lib/defoma/x-ttcidfont-conf.d/dirs/TrueType,
 built-ins
[ 20.925] (==) ModulePath set to "/usr/lib/x86_64-linux-gnu/xorg/extra-modules,/usr/lib/xorg/extra-modules,/usr/lib/xorg/modules"
[ 20.925] (II) The server relies on udev to provide the list of input devices.
 If no devices become available, reconfigure udev or disable AutoAddDevices.
[ 20.925] (II) Loader magic: 0x7fed9d5d2c40
[ 20.925] (II) Module ABI versions:
[ 20.925] X.Org ANSI C Emulation: 0.4
[ 20.925] X.Org Video Driver: 13.0
[ 20.925] X.Org XInput driver : 18.0
[ 20.925] X.Org Server Extension : 7.0
[ 20.925] (II) config/udev: Adding drm device (/dev/dri/card0)
[ 20.926] (--) PCI:*(0:0:2:0) 8086:0116:103c:1670 rev 9, Mem @ 0xc0000000/4194304, 0xb0000000/268435456, I/O @ 0x00005000/64
[ 20.926] (--) PCI: (0:1:0:0) 1002:6760:103c:1670 rev 0, Mem @ 0xa0000000/268435456, 0xc2600000/131072, I/O @ 0x00004000/256, BIOS @ 0x????????/131072
[ 20.926] (II) Open ACPI successful (/var/run/acpid.socket)
[ 20.926] Initializing built-in extension Generic Event Extension
[ 20.926] Initializing built-in extension SHAPE
[ 20.926] Initializing built-in extension MIT-SHM
[ 20.926] Initializing built-in extension XInputExtension
[ 20.926] Initializing built-in extension XTEST
[ 20.926] Initializing built-in extension BIG-REQUESTS
[ 20.926] Initializing built-in extension SYNC
[ 20.926] Initializing built-in extension XKEYBOARD
[ 20.926] Initializing built-in extension XC-MISC
[ 20.926] Initializing built-in extension SECURITY
[ 20.926] Initializing built-in extension XINERAMA
[ 20.926] Initializing built-in extension XFIXES
[ 20.926] Initializing built-in extension RENDER
[ 20.926] Initializing built-in extension RANDR
[ 20.926] Initializing built-in extension COMPOSITE
[ 20.926] Initializing built-in extension DAMAGE
[ 20.926] Initializing built-in extension MIT-SCREEN-SAVER
[ 20.926] Initializing built-in extension DOUBLE-BUFFER
[ 20.926] Initializing built-in extension RECORD
[ 20.926] Initializing built-in extension DPMS
[ 20.926] Initializing built-in extension X-Resource
[ 20.926] Initializing built-in extension XVideo
[ 20.926] Initializing built-in extension XVideo-MotionCompensation
[ 20.926] Initializing built-in extension XFree86-VidModeExtension
[ 20.926] Initializing built-in extension XFree86-DGA
[ 20.926] Initializing built-in extension XFree86-DRI
[ 20.926] Initializing built-in extension DRI2
[ 20.926] (II) "glx" will be loaded by default.
[ 20.926] (II) LoadModule: "glx"
[ 21.055] (II) Loading /usr/lib/x86_64-linux-gnu/xorg/extra-modules/extra-modules.dpkg-tmp/modules/extensions/libglx.so
[ 21.055] (II) Module glx: vendor="Advanced Micro Devices, Inc."
[ 21.055] compiled for 6.9.0, module version = 1.0.0
[ 21.056] Loading extension GLX
[ 21.056] (II) LoadModule: "fglrx"
[ 21.057] (II) Loading /usr/lib/x86_64-linux-gnu/xorg/extra-modules/extra-modules.dpkg-tmp/modules/drivers/fglrx_drv.so
[ 21.562] (II) Module fglrx: vendor="FireGL - AMD Technologies Inc."
[ 21.562] compiled for 1.4.99.906, module version = 9.0.2
[ 21.562] Module class: X.Org Video Driver
[ 21.563] (II) Loading sub module "fglrxdrm"
[ 21.563] (II) LoadModule: "fglrxdrm"
[ 21.563] (II) Loading /usr/lib/x86_64-linux-gnu/xorg/extra-modules/extra-modules.dpkg-tmp/modules/linux/libfglrxdrm.so
[ 21.581] (II) Module fglrxdrm: vendor="FireGL - AMD Technologies Inc."
[ 21.581] compiled for 1.4.99.906, module version = 9.0.2
[ 21.581] (II) AMD Proprietary Linux Driver Version Identifier:9.00.2
[ 21.581] (II) AMD Proprietary Linux Driver Release Identifier: 9.00.11
[ 21.581] (II) AMD Proprietary Linux Driver Build Date: Sep 20 2012 11:56:16
[ 21.581] (++) using VT number 7

[ 21.581] (WW) Falling back to old probe method for fglrx
[ 21.624] (II) Loading PCS database from /etc/ati/amdpcsdb /etc/ati/amdpcsdb.default
[ 21.639] ukiDynamicMajor: found major device number 251
[ 21.639] ukiDynamicMajor: found major device number 251
[ 21.639] ukiOpenByBusid: Searching for BusID PCI:1:0:0
[ 21.639] ukiOpenDevice: node name is /dev/ati/card0
[ 21.639] ukiOpenDevice: open result is 10, (OK)
[ 22.206] ukiOpenByBusid: ukiOpenMinor returns 10
[ 22.206] ukiOpenByBusid: ukiGetBusid reports PCI:1:0:0
[ 22.234] (--) Chipset Supported AMD Graphics Processor (0x6760) found
[ 22.246] (II) fglrx: intel VGA device detected, load intel driver.
[ 22.247] (II) LoadModule: "intel"
[ 22.263] (II) Loading /usr/lib/xorg/modules/drivers/intel_drv.so
[ 22.263] (II) Module intel: vendor="X.Org Foundation"
[ 22.263] compiled for 1.13.0, module version = 2.20.9
[ 22.263] Module class: X.Org Video Driver
[ 22.263] ABI class: X.Org Video Driver, version 13.0
[ 22.264] (II) AMD Video driver is running on a device belonging to a group targeted for this release
[ 22.276] (II) AMD Video driver is signed
[ 22.276] (II) fglrx(0): pEnt->device->identifier=0x7fed9df19450
[ 22.276] (II) intel(1): pEnt->device->identifier=(nil)
[ 22.276] (EE) Screen 1 deleted because of no matching config section.
[ 22.276] (EE)
[ 22.276] (EE) Backtrace:
[ 22.277] (EE) 0: /usr/bin/X (xorg_backtrace+0x36) [0x7fed9d35dac6]
[ 22.277] (EE) 1: /usr/bin/X (0x7fed9d1b5000+0x1ac8f9) [0x7fed9d3618f9]
[ 22.277] (EE) 2: /lib/x86_64-linux-gnu/libpthread.so.0 (0x7fed9c4db000+0xfcb0) [0x7fed9c4eacb0]
[ 22.277] (EE) 3: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7fed9903c000+0x15080) [0x7fed99051080]
[ 22.277] (EE) 4: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7fed9903c000+0x16365) [0x7fed99052365]
[ 22.277] (EE) 5: /usr/bin/X (xf86DeleteScreen+0x84) [0x7fed9d2538b4]
[ 22.277] (EE) 6: /usr/bin/X (xf86BusConfig+0x216) [0x7fed9d23eb16]
[ 22.277] (EE) 7: /usr/bin/X (InitOutput+0x9ea) [0x7fed9d24c9da]
[ 22.277] (EE) 8: /usr/bin/X (0x7fed9d1b5000+0x44386) [0x7fed9d1f9386]
[ 22.277] (EE) 9: /lib/x86_64-linux-gnu/libc.so.6 (__libc_start_main+0xed) [0x7fed9b16076d]
[ 22.277] (EE) 10: /usr/bin/X (0x7fed9d1b5000+0x448ad) [0x7fed9d1f98ad]
[ 22.277] (EE)
[ 22.277] (EE) Segmentation fault at address 0x0
[ 22.277]
Fatal server error:
[ 22.277] Caught signal 11 (Segmentation fault). Server aborting
[ 22.277]
[ 22.277] (EE)
Please consult the The X.Org Foundation support
  at http://wiki.x.org
 for help.
[ 22.277] (EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information.
[ 22.277] (EE)
[ 22.295] Server terminated with error (1). Closing log file.

The system is a Hp g6-1279sl notebook with a discrete AMD HD 6470M card and an Intel Core i5-2430M CPU with Intel HD graphics 3000. I'm running Ubuntu 12.10 desktop 64 bit version. The driver (both the 12.9 beta on AMD site and the 12-9 beta driver from the Quantal Quetzal fglrx-installer-updates repository) worked correctly on Ubuntu 12.4.1 64-bit.
Using fglrx (fglrx_9.000-0ubuntu3_amd64.deb) instead of fglrx-updates doesn't solve this problem.

Potential duplicate https://bugs.launchpad.net/ubuntu/+source/fglrx-installer-updates/+bug/1069199 .

---
.tmp.unity.support.test.0:

ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
CasperVersion: 1.315
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: compiz
DistUpgraded: Fresh install
DistroCodename: precise
DistroRelease: Ubuntu 12.04
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:1670]
 Advanced Micro Devices [AMD] nee ATI Seymour [Radeon HD 6400M Series] [1002:6760] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:1670]
LiveMediaBuild: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
Package: fglrx-installer (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: bootkbd=it console-setup/layoutcode=it console-setup/variantcode=nodeadkeys locale=it_IT noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz splash -- maybe-ubiquity
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
Tags: precise running-unity ubuntu referred-by-support compiz-0.9
Uname: Linux 3.2.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 03/22/2012
dmi.bios.vendor: Insyde
dmi.bios.version: F.63
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1670
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 09.4B
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.63:bd03/22/2012:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0691120000204610000620100:rvnHewlett-Packard:rn1670:rvr09.4B:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion g6 Notebook PC
dmi.product.version: 0691120000204610000620100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.7.8-0ubuntu1.4
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.3+8.0.2-0ubuntu3.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.3+8.0.2-0ubuntu3.2
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1.2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

[Christian Galeffi (gallochri)]

User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:15.0) Gecko/20100101 Firefox/15.0

I have an switchable graphic system with AMD and Intel cards.
Everything worked fine until ad update of the Intel Video driver, that cause the segmentation fault in X.
The old driver before that update was xf86-video-driver-2.20.0, the updated driver provided by the Update repo is 2.20.3

Reproducible: Always

Steps to Reproduce:
1.Update system normaly from repo-udate
2.install openSUSE-2012-559 update
3.reboot system
Actual Results:
System start in console mode, X segmentation fault

Downgrade the driver using zypper in -f xf86-video-intel-2.20.0-1.5.1 fix the problem.

[Sndirsch-u (sndirsch-u)]

*** Bug 780581 has been marked as a duplicate of this bug. ***

[Marco Vuano (vuanomarco)]

I'm adding some information to this report (obtained using fglrx
2:9.000-0ubuntu3/fglrx_9.000-0ubuntu3_amd64.deb):
dmesg output(in the dmesgfglrx file)
Xorg log (in the Xorglogfglrx file)
lshw output (in the lshwfglrx file)
uname -a output (in the unamefglrx file)
fglrx package details given by dpkg (in the fglrxpackage file)
The xorg.conf used (the one generated by amdconfig --initial, in the
xorgconffglrx file)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Gareth (gmccumskey)]

I can confirm the same issue is happening here. Obviously trying to use the 8.x drivers would not help because they do not support the new version of xorg.

[penalvch (penalvch)]

Marco Vuano, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect -p fglrx-installer 1068404
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Gareth (gmccumskey)]

ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
DistroCodename: quantal
DistroRelease: Ubuntu 12.10
DistroVariant: ubuntu
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
Package: fglrx-installer (not installed)
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Tags: quantal running-unity ubuntu
Uname: Linux 3.5.0-17-generic x86_64
UnreportableReason: Please work this issue through technical support channels first.
UpgradeStatus: Upgraded to quantal on 2012-10-19 (3 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

[Gareth (gmccumskey)]

apport information

[penalvch (penalvch)]

Gareth, please do not apport-collect to another person's report. As well, if you have a bug in Ubuntu, could you please file a new report by executing the following in a terminal:
ubuntu-bug fglrx-installer

For more on this, please see the Ubuntu Bug Control and Ubuntu Bug Squad article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs

When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding.

[Gareth (gmccumskey)]

Sorry about that. Saw the previous email and thought I was helping out. I
am having the exact same issue as this bug reports, however, so creating a
new bug would be duplicitous.

On Mon, Oct 22, 2012 at 3:44 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Gareth, please do not apport-collect to another person's report. As well,
> if you have a bug in Ubuntu, could you please file a new report by
> executing the following in a terminal:
> ubuntu-bug fglrx-installer
>
> For more on this, please see the Ubuntu Bug Control and Ubuntu Bug Squad
> article:
>
> https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
>
> and Ubuntu Community article:
> https://help.ubuntu.com/community/ReportingBugs
>
> When opening up the new report, please feel free to subscribe me to it.
> Thank you for your understanding.
>
> ** Attachment removed: "ProcEnviron.txt"
>
> https://bugs.launchpad.net/ubuntu/+source/fglrx-installer-updates/+bug/1068404/+attachment/3408835/+files/ProcEnviron.txt
>
> ** Tags removed: apport-collected quantal running-unity ubuntu
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1068404
>
> Title:
> Switchable graphics on 6XXXM (PowerXpress 4.0/Dynamic Switchable
> Graphics) not working again
>
> Status in “fglrx-installer” package in Ubuntu:
> Incomplete
> Status in “fglrx-installer-updates” package in Ubuntu:
> Confirmed
>
> Bug description:
> After installing the latest fglrx-updates package on Ubuntu 12.10
> (fglrx-updates_9.000-0ubuntu3_amd64) I have the same issue that was
> present before AMD fixed switchable graphics on PowerXpress 4.0 cards
> (such as my HD 6470M coupled with the intel HD Graphics 3000 of my
> intel Core i5-2430M). The X server has a segmentation fault and the
> low graphics mode is activated. Here is the Xorg log:
>
> [ 20.924]
> X.Org X Server 1.13.0
> Release Date: 2012-09-05
> [ 20.924] X Protocol Version 11, Revision 0
> [ 20.924] Build Operating System: Linux 3.2.0-30-generic x86_64 Ubuntu
> [ 20.924] Current Operating System: Linux
> marco-HP-Pavilion-g6-Notebook-PC 3.5.0-17-generic #28-Ubuntu SMP Tue Oct 9
> 19:31:23 UTC 2012 x86_64
> [ 20.924] Kernel command line:
> BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic
> root=UUID=5374f779-2ae8-4842-a390-e21317364c6c ro quiet splash vt.handoff=7
> [ 20.924] Build Date: 08 October 2012 03:34:01PM
> [ 20.924] xorg-server 2:1.13.0-0ubuntu6 (For technical support please
> see http://www.ubuntu.com/support)
> [ 20.924] Current version of pixman: 0.26.0
> [ 20.924] Before reporting problems, check http://wiki.x.org
> to make sure that you have the latest version.
> [ 20.924] Markers: (--) probed, (**) from config file, (==) default
> setting,
> (++) from command line, (!!) notice, (II) informational,
> (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
> [ 20.924] (==) Log file: "/var/log/Xorg.0.log", Time: Fri Oct 19
> 02:42:21 2012
> [ 20.924] (==) Using config file: "/etc/X11/xorg.conf"
> [ 20.924] (==) Using system config directory
> "/u...

[penalvch (penalvch)]

Gareth, regarding your comments https://bugs.launchpad.net/ubuntu/+source/fglrx-installer-updates/+bug/1068404/comments/9 :
>"Sorry about that. Saw the previous email and thought I was helping out."

No problem. :)

>"I am having the exact same issue as this bug reports..."

One would not want to assume this. Xorg issues can be hardware dependent. For example, similar backtraces on different hardware, but different root causes. Hence, this report is only focusing on Marco Vauno's xorg backtrace and hardware vendor ID until a developer notes otherwise. As well, the link https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue is from the Ubuntu X Team's (maintainers of fglrx-installer) official debugging page. So, if you do not want to follow their directions which advise you what to do, as requested of you in https://bugs.launchpad.net/ubuntu/+source/fglrx-installer-updates/+bug/1068404/comments/8 , then your issue may not get addressed.

>"so creating a new bug would be duplicitous."

See above.

Thank you for your understanding.

[Marco Vuano (vuanomarco)]

When running
apport-collect -p fglrx-installer 1068404
I get the following output:

dpkg-query: nessun pacchetto corrispondente a fglrx-installer
Traceback (most recent call last):
  File "/usr/share/apport/apport-gtk", line 588, in <module>
    app.run_argv()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 639, in run_argv
    return self.run_update_report()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 559, in run_update_report
    attachment_comment='apport information')
  File "/usr/lib/python2.7/dist-packages/apport/crashdb_impl/launchpad.py", line 358, in update
    report.write_mime(mime, skip_keys=skip_keys)
  File "/usr/lib/python2.7/dist-packages/problem_report.py", line 504, in write_mime
    attach_value = CompressedValue(v, k).gzipvalue
  File "/usr/lib/python2.7/dist-packages/problem_report.py", line 44, in __init__
    self.set_value(value)
  File "/usr/lib/python2.7/dist-packages/problem_report.py", line 50, in set_value
    gzip.GzipFile(self.name, mode='wb', fileobj=out).write(value)
  File "/usr/lib/python2.7/gzip.py", line 131, in __init__
    self._write_gzip_header()
  File "/usr/lib/python2.7/gzip.py", line 176, in _write_gzip_header
    self.fileobj.write(fname + '\000')
TypeError: 'unicode' does not have the buffer interface

Can you confirm if apport-collect is working?

[penalvch (penalvch)]

Marco Vuano, could you please boot into a supported Ubuntu release live environment and then execute:
apport-collect -p fglrx-installer 1068404

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

apport information

[Marco Vuano (vuanomarco)]

These apport information was generated with Ubuntu 12.04.1 LTS Desktop version for 64 bit architecture

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Nick Andrik (andrikos)]

Take a look here, probably it is the same issue:
http://forums.opensuse.org/english/get-technical-help-here/hardware/478053-switchable-graphics-card-ati-intel-failed-boot-after-install-ati-drivers.html

I will try to prepare a package of an older version for the intel driver and see what I get

[Nick Andrik (andrikos)]

I confirm that the problem is in xserver-xorg-video-intel

I have built and used the 2.20.0 version in my PPA and the problem is gone

https://launchpad.net/~andrikos/+archive/ppa/+packages?field.name_filter=&field.status_filter=published&field.series_filter=quantal

[penalvch (penalvch)]

Marco Vuano, could you please comment on if the PPA addresses your issue https://launchpad.net/~andrikos/+archive/ppa/+packages?field.name_filter=&field.status_filter=published&field.series_filter=quantal ?

[Marco Vuano (vuanomarco)]

I can confirm that the xserver-xorg-video-intel_2.20.0-0~andrik1_amd64.deb from Nick Andrick's PPa is enough to solve the issue with the fglrx-updates_9.000-0ubuntu3_amd64 from the official quantal/restricted repository. The driver is working correctly now, but the discrete GPU has to be used in order to use Unity 3D (the Intel driver has problem with 3d acceleration when the fglrx driver is installed, but this another bug not strictly related to this one).

[Marco Vuano (vuanomarco)]

The xserver-xorg-video-intel_2.20.0-0~andrik1_amd64.deb package is also able to solve the issue with the fglrx drivers installed with the fglrx_9.000-0ubuntu3_amd64.deb package (again, Unity works only with the discrete GPU).
Thank you very much, Nick and Christopher!

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[niniendowarrior (niniendowarrior)]

Are you saying that the latest driver fixes the issues?

[Marco Vuano (vuanomarco)]

I would like to point out that, since the bug was originally found on Ubuntu Desktop 12.10 64 bit edition, I am still using this version of Ubuntu to verify if it has been solved, so my report is about the state of the bugs on Ubuntu Desktop 12.10. Users of Ubuntu 13.04 may still find that some of the bugs similar to the ones I previously described are still not solved..l

[Jonas Schwabe (jonas-schwabe)]

I installed the new beta of fglrx without installing a non default intel
driver on 13.04 and it works, there are some other bugs in this driver
thought. On high performance mode can't use dual head for example but the
initial bug is fixed.

[niniendowarrior (niniendowarrior)]

I can confirm as well. I updated the intel drivers and I have a desktop on 13.04. I'm using an HP Pavilion G4 2123 TX (Intel/AMD hybrid AMD Radeon HD 7600M). I can also confirm that dual head does not work at all (glitchy/flickering screen).

[Marco Vuano (vuanomarco)]

With the 13.8 beta drivers (version 2:13.200-0ubuntu1) there isn't any apparent regression regarding the aforementioned three bugs on Ubuntu Desktop 12.10 64-bit. What is the situation with Ubuntu 13.04?

[niniendowarrior (niniendowarrior)]

In 13.04, drivers install smoothly. The dual head situation is not working (e.g. glitching/flickering desktop).

[niniendowarrior (niniendowarrior)]

New beta drivers. http://support.amd.com/us/kbarticles/Pages/AMDCatalyst13-8LINBetaDriver.aspx

Anyone test it yet?

[Marco Vuano (vuanomarco)]

As expected, these new drivers (whose version is the same: 2:13.200-0ubuntu1) show no significant regressions regarding the solved bugs I talked about. Is the dual head situation the same on Ubuntu 13.04?

[niniendowarrior (niniendowarrior)]

It is so. Dual head is still broken... I do not know if this is an Ubuntu issue or an fglrx issue at this point. 12.10 did dual head with fglrx for me prior to me switching to 13.04.

[Marco Vuano (vuanomarco)]

Is there a bug regarding this dual head problem on Ubuntu 13.04? If not, it could be useful to file a new bug so that Ubuntu developers (and hopefully also AMD's ones) are correctly informed about this issue.

[niniendowarrior (niniendowarrior)]

I filed a bug report on AMD's bug tracker. I don't know what else to do about this as it's hard to describe what is happening.

[Marco Vuano (vuanomarco)]

Filing on AMD's bug tracker is the right thing to do, if you want you can also file here on Launchpad (try using Apport/ubuntu-bug).

[niniendowarrior (niniendowarrior)]

I absolutely have no experience in this and probably would require some more help in the direction, if possible.

[Marco Vuano (vuanomarco)]

If you have the dual head bug with the drivers provided by the fglrx or the fglrx-updates package, the command to file a new bug should be
ubuntu-bug fglrx
(or fglrx-updates)
but if you are experiencing this bug only with the drivers downloaded from AMD's site then I think you should not file a new bug here on Launchpad (I apologize for providing incorrect information before).
Anyway, with the 13.9 drivers (2:13.152-0ubuntu1) there is no significant regression reagarding all the three bugs reported by me, and since they are not beta drivers I think they could be useful if offered through the fglrx-updates package, unless they have other important regressions.

[Luigi R. (xluigi84)]

Dear Marco why I can find just 13.8beta on amd website? Where can I get 13.9? I would like to test them. Thanks

[Marco Vuano (vuanomarco)]

You can find them using this link: http://www2.ati.com/drivers/linux/amd-catalyst-13.9-linux-x86.x86_64.zip
Sometimes AMD allows downloading their drivers before the official page is up.

[niniendowarrior (niniendowarrior)]

Hi Marco,

13.9 is supposedly based on an older fglrx driver according to this post: http://devgurus.amd.com/message/1300002

I will not be filing a bug on Ubuntu as I don't use fglrx-updates package from Ubuntu. Last time I tried those drivers on 12.10, the results were disastrous.

[Romano Giannetti (romano-giannetti)]

A comment: I could manage the full resolution of my Samsung laptop only with the solution here:

http://askubuntu.com/questions/205112/how-do-i-get-amd-intel-hybrid-graphics-drivers-to-work

(one million thanks). But my main problem was that the open-source driver was not giving me the correct screen resolution, otherwise I would have happily stay there. Is anyone on this bug aware of where I can check that one? I am willing to help with the open source drivers testing, if possible.

[Marco Vuano (vuanomarco)]

@Romano Giannetti:The bug treated here is related to the binary Catalyst drivers, if you have the bug you mentioned with the open source drivers of the Ubuntu repositories you can file a new bug here on Launchpad, you can also report bugs about open source drivers on https://bugs.freedesktop.org/.

P.S.: of course, the new Catalyst 13.10 beta drivers work fine regarding the main bug of this report and the other bugs I found.

[Romano Giannetti (romano-giannetti)]

@Marco: you're right --- wrong place. But if anyone would arrive here on trying to solve a problem similar to mine: I can use the free drivers simply removing the nomodesetting flag from the boot command line (which was necessary to boot the installation USB). Thanks.

[niniendowarrior (niniendowarrior)]

13.10 beta and still the same problems. Really considering a downgrade to 12.10...

[Marco Vuano (vuanomarco)]

No significant regression also with the 13.11 beta drivers (version 2:13.200-0ubuntu1), as expected.

[niniendowarrior (niniendowarrior)]

13.11 beta did not fix the dual monitor issues. Switched back to open source radeon drivers which does work.

[christopher pijarski (kpijarski)]

could anyone point me to the dual head bug on the amd site? and, did maybe anyone come up with a workaround for it? I am using a laptop with a second screen attached and even if the laptop screen is off the secondary screen does not come out of sleep alive, and I get a black screen after logging into the system...

[Marco Vuano (vuanomarco)]

@kpijarski: The bug niniendowarrior talked about is this
http://ati.cchtml.com/show_bug.cgi?id=848
I don't know how to solve your problem. I'm using the fglrx drivers version 13.11 beta version 6 (2:13.250-0ubuntu1 on Ubuntu 12.10 64 bit) and only the secondary monitor to have its full resolution and I'm fine, even when resuming from suspend mode.
Have you checked the cable you are using and if you are outputting a supported mode to your monitor? In case you don't see any supported modes on the "Monitor" window you should use xrandr and create a custom mode.

Anyway, no need to say that the new drivers don't show any regression regarding the main bug here and the other bugs I mentioned.

[niniendowarrior (niniendowarrior)]

@kpijarski and @vuanomarco

That bug is the right one. There is no workaround. The developer at AMD I spoke to several months back also expressed skepticism in having a fix for that. The only way I could get the second monitor to work is by using mirror mode which is absolutely useless. I'm now on open source radeon drivers which work but the power management stinks, but what can I do? I have not experienced the waking up issue with the second screen, but for what its worth, I don't think it has anything to do with the cable.

[christopher pijarski (kpijarski)]

@vuanomarco and @niniendowarior

Until upgrading to 13.10 everything worked fine for me - even with an external monitor attached to my dell inspiron 7520 (with a radeon hd 7700m series card). After the upgrade I got a black screen after logging into unity and was able track it back to this bug: https://bugs.launchpad.net/compiz/+bug/1054257 (compiz opengl plugin crashes with Fatal: glXQueryExtensionsString is NULL for screen 0 message). I have no idea why it suddenly cropped up.
I even reinstalled the entire system to see whether it changes anything, all to no avail.
Right now I am running on an UEFI install with GPT partition table and this last problem might be connected to that (although AMD claims to have added UEFI support to their driver), but I can't be sure, because I had the blank screen problem before reformatting the hard disk.

[Marco Vuano (vuanomarco)]

@niniendowarrior:if you want to try the new dynamic power management on the open source drivers you should add
radeon.dpm=1
to the
GRUB_CMDLINE_LINUX_DEFAULT
line on the /etc/default/grub file and then run
sudo update-grub
as specified on https://help.ubuntu.com/community/RadeonDriver

You should probably also set the CPUfreq governor to "Performance" if you need the maximum performance from the open source drivers(you can use the cpufreq-set command or install the "indicator-cpufreq" indicator).

@kpijarski: if you're using the drivers from the official Ubuntu repositories, I suggest you to file a new bug here on Launchpad (using ubuntu-bug should help you somewhat). If you are instead using the drivers from AMD site you should file a bug on the unofficial ATI bugzilla (http://ati.cchtml.com/). I think you should also try the open source drivers, installing the glamor-egl package if it is not already instaled and eventually enabling dynamic power management (follow the instructions on https://help.ubuntu.com/community/RadeonDriver, which should be the same as the one I suggested above), and see if the problem persists.

[naught101 (naught101)]

I'm hitting this bug, and I can't get any of the workarounds to work. I'm on Kubuntu Saucy, and I've tried fglrx, fglrx-updates, fglrx from x-edgers (https://launchpad.net/~xorg-edgers/+archive/ppa?field.series_filter=saucy), and three versions of the AMD binary driver (13.4, 13.9, and 13.11 beta). Nothing works, I get segfaults with everything, straight after it tries to load GLX (the segfault byte identifier is different each time, but I guess that could be because of un-related code changes). I didn't try the andrikos version (https://launchpad.net/~andrikos/+archive/ppa) because it's not available for saucy. Any ideas what else I can try?

$ lspci -v|grep VGA
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09) (prog-if 00 [VGA controller])
01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Seymour [Radeon HD 6400M/7400M Series] (prog-if 00 [VGA controller])

$ lsb_release -a
LSB Version: core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch:core-4.1-amd64:core-4.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 13.10
Release: 13.10
Codename: saucy

$ uname -a
Linux naught101-chronos 3.12.0-031200rc6-generic #201310191635 SMP Sat Oct 19 20:36:43 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

The attached Xorg.1.log is for the binary version, but I get basically the same error with the xedgers version.

[Marco Vuano (vuanomarco)]

@naught101: this bug report originally was referring to Ubuntu 12.10 and was later extended to Ubuntu 13.04, however I don't think it has yet been extended to Ubuntu 13.10 (it is not mentioned in the table above). Anyway, the bug is similar to the one I reported, but by watching the Xorg log file, it seems that the intel driver is not found at all. Since you are using a preliminary version of the 3.12 kernel, I would suggest using the stable 3.12 version. Furthermore, you should use an up-to-date xserver-xorg-video-intel package and mesa package (you can try the ones from oibaf's repository) . Anyway, I suspect that the Catalyst driver only supports the kernel and intel driver versions found in the Ubuntu repositories.

[naught101 (naught101)]

So, I removed all my PPA, downgraded to the default saucy kernel, added the oibaf PPA, and re-installed the fglrx-updates drivers (also tried the fglrx package). I'm still getting the same problem.

$ uname -a
Linux naught101-chronos 3.11.0-13-generic #20-Ubuntu SMP Wed Oct 23 07:38:26 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

$ aptitude show fglrx-updates
Package: fglrx-updates
State: installed
Automatically installed: yes
Version: 2:13.101-0ubuntu3
...

$ aptitude show xserver-xorg-video-intel
Package: xserver-xorg-video-intel
State: installed
Automatically installed: no
Version: 2:2.99.905+git1311070905.b796c3~gd~s
...

$ aptitude show xserver-xorg-video-ati
Package: xserver-xorg-video-ati
State: installed
Automatically installed: no
Version: 1:7.2.99~git20130816.d0323622-0ubuntu0smartboyhw
...

$ aptitude show libgl1-mesa-glx
Package: libgl1-mesa-glx
State: installed
Automatically installed: no
Multi-Arch: same
Version: 10.0~git1311070908.110009~gd~s
...

[Marco Vuano (vuanomarco)]

@naught101:I would suggest using the default intel drivers and mesa version with the default kernel as well, I think the new drivers should be used with the new kernel you were using, this is why I recommended them in the first place.
If you still have this bug with all the packages from the default Ubuntu repository you can file a new bug on Launchpad.

[Marco Vuano (vuanomarco)]

No regressions on the 13.11 beta V9.4 drivers (version 2:13.250-0ubuntu1) as well.

[Marco Vuano (vuanomarco)]

In case someone was wondering, no regressions on the 13.12 drivers (version 2:13.251-0ubuntu1) either.

[penalvch (penalvch)]

Marco Vuano, thank you for your testing. Could you please execute the following in a terminal and post the results to this report:
lsb_release -rd && apt-cache policy fglrx-*

[Marco Vuano (vuanomarco)]

The result is
Description: Ubuntu 12.10
Release: 12.10
xorg-driver-fglrx:
  Installato: (nessuno)
  Candidato: (nessuno)
  Tabella versione:
fglrx-kernel-source:
  Installato: (nessuno)
  Candidato: (nessuno)
  Tabella versione:
fglrx-amdcccle-updates:
  Installato: (nessuno)
  Candidato: 2:12.100.3-0~andrik1
  Tabella versione:
     2:12.100.3-0~andrik1 0
        500 http://ppa.launchpad.net/andrikos/xserver/ubuntu/ quantal/main amd64 Packages
     2:9.000-0ubuntu3 0
        500 http://archive.ubuntu.com/ubuntu/ quantal/restricted amd64 Packages
xorg-driver-fglrx-dev:
  Installato: (nessuno)
  Candidato: (nessuno)
  Tabella versione:
fglrx:
  Installato: 2:13.251-0ubuntu1
  Candidato: 2:13.251-0ubuntu1
  Tabella versione:
 *** 2:13.251-0ubuntu1 0
        100 /var/lib/dpkg/status
     2:9.000-0ubuntu3 0
        500 http://archive.ubuntu.com/ubuntu/ quantal/restricted amd64 Packages
fglrx-driver-dev:
  Installato: (nessuno)
  Candidato: (nessuno)
  Tabella versione:
xfree86-driver-fglrx:
  Installato: (nessuno)
  Candidato: (nessuno)
  Tabella versione:
fglrx-updates:
  Installato: (nessuno)
  Candidato: 2:12.100.3-0~andrik1
  Tabella versione:
     2:12.100.3-0~andrik1 0
        500 http://ppa.launchpad.net/andrikos/xserver/ubuntu/ quantal/main amd64 Packages
     2:9.000-0ubuntu3 0
        500 http://archive.ubuntu.com/ubuntu/ quantal/restricted amd64 Packages
glx-alternative-fglrx:
  Installato: (nessuno)
  Candidato: 0.2.2
  Tabella versione:
     0.2.2 0
        500 http://archive.ubuntu.com/ubuntu/ quantal/multiverse amd64 Packages
fglrx-control-qt2:
  Installato: (nessuno)
  Candidato: (nessuno)
  Tabella versione:
fglrx-updates-dev:
  Installato: (nessuno)
  Candidato: 2:12.100.3-0~andrik1
  Tabella versione:
     2:12.100.3-0~andrik1 0
        500 http://ppa.launchpad.net/andrikos/xserver/ubuntu/ quantal/main amd64 Packages
     2:9.000-0ubuntu3 0
        500 http://archive.ubuntu.com/ubuntu/ quantal/restricted amd64 Packages
fglrx-dev:
  Installato: (nessuno)
  Candidato: 2:9.000-0ubuntu3
  Tabella versione:
     2:9.000-0ubuntu3 0
        500 http://archive.ubuntu.com/ubuntu/ quantal/restricted amd64 Packages
fglrx-glx:
  Installato: (nessuno)
  Candidato: (nessuno)
  Tabella versione:
fglrx-modaliases:
  Installato: (nessuno)
  Candidato: (nessuno)
  Tabella versione:
xfree86-driver-fglrx-dev:
  Installato: (nessuno)
  Candidato: (nessuno)
  Tabella versione:
fglrx-amdcccle:
  Installato: 2:13.251-0ubuntu1
  Candidato: 2:13.251-0ubuntu1
  Tabella versione:
 *** 2:13.251-0ubuntu1 0
        100 /var/lib/dpkg/status
     2:9.000-0ubuntu3 0
        500 http://archive.ubuntu.com/ubuntu/ quantal/restricted amd64 Packages
fglrx-driver:
  Installato: (nessuno)
  Candidato: (nessuno)
  Tabella versione:
fglrx-control:
  Installato: (nessuno)
  Candidato: (nessuno)
  Tabella versione:

[penalvch (penalvch)]

As per https://bugs.launchpad.net/ubuntu/+source/fglrx-installer-updates/+bug/1068404/comments/238 .

[Sndirsch-u (sndirsch-u)]

openSUSE 12.2 is no longer supported. Hence the issue won't be fixed for this product. In case the issue still is reproducable with a supported product (openSUSE 12.3/13.1 at the moment) or with openSUSE:Factory, please feel free to reopen. Thanks.

[Rolf Leggewie (r0lf)]

quantal has seen the end of its life and is no longer receiving any updates. Marking the quantal task for this ticket as "Won't Fix".