cannot empty virtual imap trash

Bug #64762 reported by Robert Persson
42
This bug affects 6 people
Affects Status Importance Assigned to Milestone
Evolution
Fix Released
Low
evolution (Ubuntu)
Fix Released
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evolution

I have just discovered that I cannot empty the virtual trash for my fastmail.fm imap account. Right clicking and "empty trash" doesn't work. Dragging and dropping to the real trash doesn't work. Searching for all the virtually deleted messages in the inbox via webmail definitely won't be fun. Yet another mess created by the five-year old virtual trash bug.

I'm using Dapper. I'm ditching evolution.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks for your bug. What do you call "virtual trash"? You say the bug is "five-year old", do you have any upstream pointer for the issue? Comment like "I'm ditching evolution" are not useful on a bug tracker, people try to fix issues, if you feel like ranting that's probably not the right place

Changed in evolution:
assignee: nobody → desktop-bugs
status: Unconfirmed → Needs Info
Revision history for this message
Robert Persson (ireneshusband) wrote :

By virtual trash I mean the trash folder that appears in my imap account when it is displayed in Evolution, but does not exist on the server (as opposed to my real imap trash folder, which is where I would like the trash to be stored). Messages deleted in Evolution will appear to be moved to the virtual trash folder, but in fact remain where they were. If I then access the imap account using the web interface the deleted messages will be displayed in strikethrough text. This means that my inbox clogs up with junk that I can only delete by going through the web interface and marking each struck through entry manually for true trashing and deletion.

Related problems with the virtual imap trash are addressed in Ubuntu bug #13983, which in turn refers to Gnome bug #206061 (http://bugzilla.gnome.org/show_bug.cgi?id=206061). Gnome bug #206061, which, as its comments make abundantly clear, is the root of a whole host of problems, was first opened in 2001, but has not been resolved yet. This means, as the author of #13983 implies, that Ubuntu itself is, in a sense, broken because its chosen MUA--the MUA being one of the most important applications on a general-purpose workstation--is broken and shows no sign of being likely to be fixed in the near future.

Sorry if I went over the top. The thing is that I have encountered an awful lot of Evolution bugs since I started using it two or three weeks ago. If one person can come across so many bugs in so short a time then there has to be something really wrong.

Changed in evolution:
status: Unknown → Confirmed
Changed in evolution:
status: Needs Info → Confirmed
Changed in evolution:
importance: Undecided → Low
status: Confirmed → Triaged
Revision history for this message
Arnaudus (a-lerouzic) wrote :

I have tagged bug #291145 and bug #296082 as duplicates, it is apparently the same symptoms. The fix suggested by okubax in the comments of bug #291145 worked for me:

try deleting your "folders.db" file from "./evolution/mail/local"

Can someone confirm that the"virtual imap trash" bug is also fixed this way?

Revision history for this message
nukedathlonman (areginato) wrote :

Sorry about being so slow - I've have a very hectic schedule. I deleted my folders.db file and that fixed the problem.

Revision history for this message
cochisebt (cochisebt) wrote : Re: [Bug 64762] Re: cannot empty virtual imap trash

Hello,

I confirmed that delete the file folders.db solved my problem.

Thank you very much

-Cochise-

2008/12/7 nukedathlonman <email address hidden>

> Sorry about being so slow - I've have a very hectic schedule. I deleted
> my folders.db file and that fixed the problem.
>
> --
> cannot empty virtual imap trash
> https://bugs.launchpad.net/bugs/64762
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>
> Status in The Evolution Mail & Calendaring Tool: Confirmed
> Status in "evolution" source package in Ubuntu: Triaged
>
> Bug description:
> Binary package hint: evolution
>
> I have just discovered that I cannot empty the virtual trash for my
> fastmail.fm imap account. Right clicking and "empty trash" doesn't work.
> Dragging and dropping to the real trash doesn't work. Searching for all the
> virtually deleted messages in the inbox via webmail definitely won't be fun.
> Yet another mess created by the five-year old virtual trash bug.
>
> I'm using Dapper. I'm ditching evolution.
>

Revision history for this message
christopher pijarski (kpijarski) wrote :

What do you mean by "fixed the problem"?
Both solution I found on the forums and on launchpad, i.e. deleting folders.db or deleting the respective .index .ev-summary and .cmeta files MAKES ALL YOUR METADATA GO AWAY. So this is what I've been tagging my mails for? I don't understand why the importance of this bug is low.
The problem happened to me a second time in six months and again I lost all my tags (work, important, todo etc.).
IMO this is a SERIOUS showstopper.

Revision history for this message
Marcel (marcel-vd-berg) wrote :

Maybe the Evolution developers do not check Launchpad?
Try also bug reporting at Gnome and/or Novell, because all those flavors is also a known weakness of Linux.

http://bugzilla.gnome.org
http://www.novell.com/products/desktop/features/evolution.html
http://forums.novell.com/novell-product-support-forums/evolution

Revision history for this message
Sebastien Bacher (seb128) wrote :

the evolution hackers don't read launchpad indeed

Revision history for this message
christopher pijarski (kpijarski) wrote :

Sebastian, Marcel,

thank you for your comments, I just applied for a login on bugzilla and Novell to post a link to this thread there :)

Changed in evolution:
importance: Unknown → Low
Revision history for this message
Launchpad Janitor (janitor) wrote :
Download full text (3.3 KiB)

This bug was fixed in the package evolution - 2.32.0-0ubuntu1

---------------
evolution (2.32.0-0ubuntu1) natty; urgency=low

  * Upstream release 2.32.0
    - Empty reply quotation for HTML messages (LP: #630566, #659513)
    - "Encrypt to self" by default on newly created mail (LP: #326979)
    - Backup settings uses unhelpful yes/no dialog (LP: #572985)
    - Can't drag email addresses to Contact List Editor (LP: #282530)
    - Contact List Editor calls wrong EDestination function (LP: #229187)
    - Allow normal, non-vFolder, Trash and Junk folder (LP: #13983, #64762)
      (LP: #135485, #280325, #365270)
    - Allow change of signature hash algorithm (LP: #381290, #381295, #635937)
    - Dialog for mark-all-read always mentions subfolders (LP: #608462)
    - Evolution allows deletion of default views (LP: #498040)
    - Add checks for event->comp_data != NULL (LP: #466415, #546952)
    - Properly free unused message infos periodically (LP: #507972)
    - Calendar compressed weekend print improvement (LP: #88926)
    - Attachment bar causes drawing issues in RTL locales (LP: #545459)
    - [PST] evolution crashed with SIGSEGV (LP: #471852)
    - Swap "Save" and "Save as Draft" accelerators in composer (LP: #424416)
    - Evolution hangs when formatting message - fixes part of it (LP: #175233)
      (LP: #327775)
    - Calendar Day view All Day events print improvements (LP: #88926)
    - Crash on a changed mail filter action removal (LP: #452921)
    - Do not block UI with publish-calendar messages (LP: #594289)
    - Duplicate mnemonic in meeting window (LP: #499418)
    - Hide variable used only with HAVE_LIBNOTIFY (LP: #594289)
  * debian/patches/02_fix_missing_include_for_composer.patch: refreshed
  * debian/patches/03_lpi.patch: refreshed
  * debian/patches/12_remove_not_recommended_for_top_posting.patch: updated.
    The "recommended" text is now a separate label, so removing that object
    entirely.
  * debian/patches/89_express.patch: dropped, applied upstream.
  * debian/patches/90_disable_deprecation_warning.patch: refreshed
  * debian/patches/91_add_u1_email_translations.patch: refreshed
  * debian/patches/91_git_additional_chinese_translations.patch: dropped
  * debian/patches/91_git_fix_e_shell_ref_counting.patch: dropped
  * debian/patches/91_git_fix_untranslatable_list_editor.patch: dropped
  * debian/patches/92_git_fix_proxy_ignore_hosts.patch: dropped
  * debian/patches/92_git_only_hide_signature_on_express.patch: dropped
  * debian/control: update Depends/Build-Depends of all e-d-s parts to 2.32
  * debian/control: libgdata was split out of e-d-s, so updating Build-Depends
    to use the external libgdata library.
  * debian/control: bump libgtkhtml Build-Depends to >= 1:3.31.90
  * debian/*.install: install plugins to /usr/lib/evolution/2.32, not 2.30
  * debian/rules: remove --disable-pilot-conduits, it's not a valid configure
    switch anymore
  * debian/evolution-dev.install: no longer install libeconduit.so
  * debian/control: update Build-Depends with new and updated requirements for
    2.32: adding libpango1.0-dev, libgail-dev, updating libglib2.0-dev,
    libgtk2.0-dev, gnome-icon-theme and libunique-dev
  *...

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Changed in evolution (Ubuntu):
status: Triaged → Fix Released
Changed in evolution:
status: Confirmed → Fix Released
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