empathy doesn't connect to ICQ automatically

Bug #990720 reported by KEIII on 2012-04-28
52
This bug affects 13 people
Affects Status Importance Assigned to Milestone
Empathy
Unknown
Medium
Telepathy Mission Control 5
Unknown
Unknown
empathy (Ubuntu)
Low
Unassigned

Bug Description

If don't add empathy -h as startup application empathy doesn't connect to ICQ after login. And in the account setting window status is set to offline.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: empathy 3.4.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
Date: Sat Apr 28 23:55:58 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120413)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

KEIII (cashagent) wrote :
Bilal Shahid (s9iper1) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.
tell me the steps to reproduce it ?

Changed in empathy (Ubuntu):
status: New → Incomplete
KEIII (cashagent) wrote :

Just add ICQ account and relogin. After login Gtalk and Jabber account are online but ICQ is not. I use pidgin with another ICQ account to check my ICQ empathy status.

KEIII (cashagent) wrote :

Then open Edit -Account. ICQ status is offline, and you need select available status again.

Bilal Shahid (s9iper1) wrote :

ok one more question are you using gnome shell ?
is this behaviour is in gnome shell ?

VoSi (fon-vosi) wrote :

i have the same issue, and yes, it is in gnome shell

KEIII (cashagent) wrote :

Yes, I'm using Gnome Shell 3.4.1
But after your message I tested it in Gnome-classic and Unity and got the same behavior

Bilal Shahid (s9iper1) wrote :

thanks for the bug report i am sending this bug to upstream you should subscribe to that one bug and make comments there .

Bilal Shahid (s9iper1) on 2012-05-01
Changed in empathy (Ubuntu):
status: Incomplete → Triaged
importance: Undecided → Low
Changed in empathy:
importance: Unknown → Medium
status: Unknown → New
Anton Sudak (anton-sudak) wrote :

Seems problem is in gnome online accounts. If you turn off chat in google account icq will start to connect automatically.

Bilal Shahid (s9iper1) wrote :

plz comment on upstream it would be better

Changed in empathy:
status: New → Unknown
Michał Małecki (michalus) wrote :

I have the same issue on "People Nearby" account. I'm using gnome shell. Disabling Google in "GNOME online account" don't help.

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