Problem when i want to open new chat window

[Igor Cavalcante]

Binary package hint: empathy

I use empathy with two accounts.
Gtalk and Msn

When i try to open the same chat window with the same person two times the bug happens.

After this. I can not open other chat window.

If I'm using only gtalk this does not happen.

I am use Ubuntu 10.04 amd64;
The package is: empathy 2.30.1-0ubuntu1

Best regards

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: empathy 2.30.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
Architecture: amd64
Date: Tue Jun 8 20:26:37 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
ProcEnviron:
 LANGUAGE=pt_BR:pt:en
 LANG=pt_BR.utf8
 SHELL=/bin/bash
SourcePackage: empathy

[Omer Akram (om26er)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

This will help us to find and resolve the problem.

[Igor Cavalcante (igor-cavalcante)]

Is this reproducible? Yes its reproducible :)

If so, what specific steps should we take to recreate this bug?

Ok. You need one msn account.

Log in into the ephanty with your msn account and open a new window with two clicks in anyone name in your contact list, than open a new chat window cliking in other contact. Than make two clicks in the name of the first contact, and the empathy not open other chat window unless it is restarted.

Ps. With my gtalk account i cant reproduce this bug.

Best regards

[Omer Akram (om26er)]

thanks for the bug report. I can reproduce this and have opened an upstream bug for that.

[Omer Akram (om26er)]

1. Login with MSN
2. double click on a contact
3. double click on another contact
4. Now double click on the first contact

after that double clicking on any other contact wont open the chat window.

Reported for butterfly as cassidy said: https://bugzilla.gnome.org/show_bug.cgi?id=621471

originally reported:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/591509

[Omer Akram (om26er)]

Created an attachment (id=36302)
logs

[Omer Akram (om26er)]

Created an attachment (id=36303)
also empathy logs

[Brian Curtis (bcurtiswx)]

Igor: The bug has been forwarded upstream to the right place. Please follow https://bugs.freedesktop.org/show_bug.cgi?id=28561 in case there is any other information they need that Omer can't provide.

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

Reassigning the source package to telepathy-butterfly

[Pconfig (thomas9999)]

I can confirm this bug in telepathy 0.5.13 and papyon 0.5.0

[Gitlab-migration (gitlab-migration)]

-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/telepathy/telepathy-butterfly/issues/23.