Comment 17 for bug 360460

I have reproduced this issue on one of my machines running a NEC DVD-RW drive. However, no matter what I do, this bug is a showstopper on this machine. I cannot install Kubuntu 9.04 with the alternate ADM64 CD on this machine running in expert mode or without expert mode. It always goes to the "Please insert the disc labeled..." screen and there is no way of going back or continuing. A reboot is needed to "solve" the situation.

This machine has two SATA drives and a single IDE NEC DVD-RW drive connected to the primary master IDE channel. I tried disabling the other three IDE channels but nothing changed.

I tried doing an install with guided disk partitioning with and without LVM but there was no difference whatsoever. I also tried manual but it made no difference either.

the last thing I did while searching for whatever the problem could be was to install another DVD drive in the Primary master IDE (an LG and not NEC) and I redid the installation with manual disk partitioning in expert mode. And lo and behold - it works!

So the common problem here seems to be certain DVD players. Even though a few different ones have been named, they could all be coming from the same producer (but labeled differently) so they most certainly have something in common. The model number of the NEC DVD-RW unit is ND-3520A.

I have also installed Kubuntu on another 64-bit machine using a Pioneer DVD-ROM player (model DVD-106S) which went without a hitch. My LG DVD-ROM (model GDR-8162B) is handing this installation just fine.

Last but not least, after the installation was done I reconnected the NEC drive to the machine. I have never, ever had anything but good things to say about this drive and it has never given me any issues whatsoever under Linux (had it for 3 years or so). Let me know if there is anything more I can do.