Comment 3 for bug 994630

Revision history for this message
Orionds (shamrock-d) wrote : Re: [Bug 994630] Re: applications print settings not working

Thank you. I will check Monday when I return to work and see if it's the cups package. I may try rolling back to the old cups package used in 11.10 and see if this solves the problem.

________________________________
 From: Fabio Marconi <email address hidden>
To: <email address hidden>
Sent: Saturday, May 5, 2012 4:29 AM
Subject: [Bug 994630] Re: applications print settings not working

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This bug did not have a package associated with it, which
is important for ensuring that it gets looked at by the proper
developers. You can learn more about finding the right package at
https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this
bug as a bug in cups.

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://help.ubuntu.com/community/ReportingBugs.

** Package changed: ubuntu => cups (Ubuntu)

** Tags removed: 12.04 2150 aficio bot-comment mpc printing ricoh
** Tags added: precise

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/994630

Title:
  applications print settings not working

Status in “cups” package in Ubuntu:
  New

Bug description:
  (1) Ubuntu 12.04 final release (no problem in 11.10)
  (2) Task: printing jpg or pdf files
  (3) Applications used: Image Viewer, Document Viewer, Gthumb
  (4) Problem printer settings: color / grayscale & duplex on / off
  (5) Printer driver Ricoh Aficio MPC 2051 through network

  Description:

  Printer settings made in the above applications for color / grayscale
  & duplex printing are over-ridden by the global printer system
  settings. For example, if the global system settings is for one-sided
  printing and the setting chosen in an application e.g. Document Viewer
  is for two-sided printing, the output is one-sided.

  To enable duplex printing, this has to be set in global system
  printing settings. This is true also for color / grayscale settings.
  Other settings, like 2 pages per side, can be applied in the
  application print dialog.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/994630/+subscriptions