applications print settings not working

[Orionds]

(1) Ubuntu 12.04 final release (no problem in 11.10)
(2) Task: printing jpg or pdf files
(3) Applications used: Image Viewer, Document Viewer, Gthumb
(4) Problem printer settings: color / grayscale & duplex on / off
(5) Printer driver Ricoh Aficio MPC 2051 through network

Description:

Printer settings made in the above applications for color / grayscale & duplex printing are over-ridden by the global printer system settings. For example, if the global system settings is for one-sided printing and the setting chosen in an application e.g. Document Viewer is for two-sided printing, the output is one-sided.

To enable duplex printing, this has to be set in global system printing settings. This is true also for color / grayscale settings. Other settings, like 2 pages per side, can be applied in the application print dialog.

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/994630/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Fabio Marconi (fabiomarconi)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in cups.

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://help.ubuntu.com/community/ReportingBugs.

[Orionds (shamrock-d)]

Thank you. I will check Monday when I return to work and see if it's the cups package. I may try rolling back to the old cups package used in 11.10 and see if this solves the problem.

________________________________
 From: Fabio Marconi <email address hidden>
To: <email address hidden>
Sent: Saturday, May 5, 2012 4:29 AM
Subject: [Bug 994630] Re: applications print settings not working

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This bug did not have a package associated with it, which
is important for ensuring that it gets looked at by the proper
developers. You can learn more about finding the right package at
https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this
bug as a bug in cups.

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://help.ubuntu.com/community/ReportingBugs.

** Package changed: ubuntu => cups (Ubuntu)

** Tags removed: 12.04 2150 aficio bot-comment mpc printing ricoh
** Tags added: precise

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You received this bug notification because you are subscribed to the bug
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https://bugs.launchpad.net/bugs/994630

Title:
  applications print settings not working

Status in “cups” package in Ubuntu:
  New

Bug description:
  (1) Ubuntu 12.04 final release (no problem in 11.10)
  (2) Task: printing jpg or pdf files
  (3) Applications used: Image Viewer, Document Viewer, Gthumb
  (4) Problem printer settings: color / grayscale & duplex on / off
  (5) Printer driver Ricoh Aficio MPC 2051 through network

  Description:

  Printer settings made in the above applications for color / grayscale
  & duplex printing are over-ridden by the global printer system
  settings. For example, if the global system settings is for one-sided
  printing and the setting chosen in an application e.g. Document Viewer
  is for two-sided printing, the output is one-sided.

  To enable duplex printing, this has to be set in global system
  printing settings. This is true also for color / grayscale settings.
  Other settings, like 2 pages per side, can be applied in the
  application print dialog.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/994630/+subscriptions

[tifff (horst-fiedler)]

Since upgrade to precise: Using e.g.
  lp -o PrintoutMode=High.Gray ...
from console when loptions shows "Normal" has no more effects. One has to use Printer settings dialogs, aka reconfigure the printer.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Stephen Dunn (dunn-stephen)]

Has this been addressed since then? I'm still experiencing this issue on 12.04.2 LTS, latest updates with cups. My duplexing option will never stick for any printer (Long Standard), always defaults to Single even after applying/purging cups/reinstalling cups/reinstalling Ubuntu.

[Stephen Dunn (dunn-stephen)]

Nevermind, finally fixed with adjustments at:
http://localhost:631/

[ziggystar (ziggystar-gmx)]

I have the same bug with a totally different printer. Care to tell what you changed exactly to fix it?

[Orionds (shamrock-d)]

The problem for me seems to have disappeared with later upgrades in 12.04 (12.04.2 & 12.04.3). So far, no problem with 13.04. Just installed 13.10. Have yet to test printing with on the Ricoh MPC 2051.