Can you tell us which driver you are using? Did you try any alternative drivers?
Please follow the instructions of the sections "CUPS error_log" and "Capturing print job data" on https://wiki.ubuntu.com/DebuggingPrintingProblems. Please also attach the PPD file of the printer (from /etc/cups/ppd/).
Can you tell us which driver you are using? Did you try any alternative drivers?
Please follow the instructions of the sections "CUPS error_log" and "Capturing print job data" on https:/ /wiki.ubuntu. com/DebuggingPr intingProblems. Please also attach the PPD file of the printer (from /etc/cups/ppd/).