Comment 5 for bug 1976123

Revision history for this message
wayne williams (williamsgojadeorg) wrote : Re: [Bug 1976123] Re: package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed cups package post-installation script subprocess was killed by signal (Bus error), core dumped

Solved-- wrote 0's to HD and reinstalled--works

----- Original Message -----
From: "Bug 1976123" <email address hidden>
To: "w williams" <email address hidden>
Sent: Tuesday, June 14, 2022 11:51:47 AM
Subject: [Bug 1976123] Re: package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed cups package post-installation script subprocess was killed by signal (Bus error), core dumped

Hi, thanks for reporting your issue. One possible cuase for this is that
it seems your system is having disk problems, as seen in the dmesg
output:

[13489.632083] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[13489.632092] ata4.00: BMDMA stat 0x25
[13489.632097] ata4.00: failed command: READ DMA
[13489.632106] ata4.00: cmd c8/00:88:30:ea:23/00:00:00:00:00/e0 tag 0 dma 69632 in
                        res 51/40:47:68:ea:23/00:00:00:00:00/e0 Emask 0x9 (media error)
[13489.632111] ata4.00: status: { DRDY ERR }
[13489.632115] ata4.00: error: { UNC }
[13489.638118] ata4.00: configured for UDMA/133
[13489.638146] sd 3:0:0:0: [sda] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[13489.638151] sd 3:0:0:0: [sda] tag#0 Sense Key : Medium Error [current]
[13489.638154] sd 3:0:0:0: [sda] tag#0 Add. Sense: Unrecovered read error - auto reallocate failed
[13489.638160] sd 3:0:0:0: [sda] tag#0 CDB: Read(10) 28 00 00 23 ea 30 00 00 88 00
[13489.638163] print_req_error: I/O error, dev sda, sector 2353768

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Title:
  package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed
  cups package post-installation script subprocess was killed by signal
  (Bus error), core dumped

Status in cups package in Ubuntu:
  New

Bug description:
  ubuntu 16 worked but 18 doesn't upgrade

  ProblemType: Package
  DistroRelease: Ubuntu 18.04
  Package: cups 2.2.7-1ubuntu2.8
  ProcVersionSignature: Ubuntu 4.15.0-180.189-generic 4.15.18
  Uname: Linux 4.15.0-180-generic i686
  ApportVersion: 2.20.9-0ubuntu7.28
  Architecture: i386
  CupsErrorLog:
   E [27/May/2022:08:22:50 -0600] [cups-deviced] PID 1020 (gutenprint52+usb) stopped with status 1!
   W [27/May/2022:13:27:55 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'PHOTOSMART-P1000-Gray..\' already exists
   W [27/May/2022:13:27:55 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'PHOTOSMART-P1000-RGB..\' already exists
   W [27/May/2022:13:48:08 -0600] Notifier for subscription 13 (dbus://) went away, retrying!
   W [27/May/2022:13:48:08 -0600] Notifier for subscription 18 (dbus://) went away, retrying!
  Date: Fri May 27 12:07:06 2022
  ErrorMessage: installed cups package post-installation script subprocess was killed by signal (Bus error), core dumped
  InstallationDate: Installed on 2022-05-27 (0 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release i386 (20170801)
  Lpstat: device for PHOTOSMART-P1000: hp:/usb/PhotoSmart_P1000?serial=MX16A1D0P8HP
  Papersize: letter
  PpdFiles: PHOTOSMART-P1000: HP Photosmart p1000, hpcups 3.16.3
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-180-generic root=UUID=d36f19e0-4269-404a-96cd-f6c837cca4b9 ro quiet splash vt.handoff=1
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-180-generic root=UUID=d36f19e0-4269-404a-96cd-f6c837cca4b9 ro quiet splash vt.handoff=1
  Python3Details: /usr/bin/python3.6, Python 3.6.9, python3-minimal, 3.6.7-1~18.04
  PythonDetails: /usr/bin/python2.7, Python 2.7.17, python-minimal, 2.7.15~rc1-1
  RelatedPackageVersions:
   dpkg 1.19.0.5ubuntu2.4
   apt 1.6.14
  SourcePackage: cups
  Title: package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed cups package post-installation script subprocess was killed by signal (Bus error), core dumped
  UpgradeStatus: Upgraded to bionic on 2022-05-27 (0 days ago)
  dmi.bios.date: 04/29/2005
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: EV91510A.86A.0444.2005.0429.2108
  dmi.board.name: D915GAV
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAC64134-600
  dmi.chassis.type: 2
  dmi.modalias: dmi:bvnIntelCorp.:bvrEV91510A.86A.0444.2005.0429.2108:bd04/29/2005:svn:pn:pvr:rvnIntelCorporation:rnD915GAV:rvrAAC64134-600:cvn:ct2:cvr:

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