Bug #1976123 “package cups 2.2.7-1ubuntu2.8 failed to install/up...” : Bugs : cups package : Ubuntu

Revision history for this message

wayne williams (williamsgojadeorg) wrote on 2022-05-27:

#1

AptOrdering.txt Edit (95.8 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (57.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (8.5 KiB, text/plain; charset="utf-8")
Df.txt Edit (455 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (61.4 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (220.7 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (1.7 KiB, text/plain; charset="utf-8")
KernLog.txt Edit (2.7 KiB, text/plain; charset="utf-8")
Locale.txt Edit (332 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (30.9 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (645 bytes, text/plain; charset="utf-8")
PrintingPackages.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (801 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.0 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (125.0 KiB, text/plain; charset="utf-8")

Revision history for this message

Steve Beattie (sbeattie) wrote on 2022-06-14: Bug is not a security issue

#2

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type:

Private Security → Public

Revision history for this message

Steve Beattie (sbeattie) wrote on 2022-06-14:

#3

Hi, thanks for reporting your issue. One possible cuase for this is that it seems your system is having disk problems, as seen in the dmesg output:

[13489.632083] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[13489.632092] ata4.00: BMDMA stat 0x25
[13489.632097] ata4.00: failed command: READ DMA
[13489.632106] ata4.00: cmd c8/00:88:30:ea:23/00:00:00:00:00/e0 tag 0 dma 69632 in
res 51/40:47:68:ea:23/00:00:00:00:00/e0 Emask 0x9 (media error)
[13489.632111] ata4.00: status: { DRDY ERR }
[13489.632115] ata4.00: error: { UNC }
[13489.638118] ata4.00: configured for UDMA/133
[13489.638146] sd 3:0:0:0: [sda] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[13489.638151] sd 3:0:0:0: [sda] tag#0 Sense Key : Medium Error [current]
[13489.638154] sd 3:0:0:0: [sda] tag#0 Add. Sense: Unrecovered read error - auto reallocate failed
[13489.638160] sd 3:0:0:0: [sda] tag#0 CDB: Read(10) 28 00 00 23 ea 30 00 00 88 00
[13489.638163] print_req_error: I/O error, dev sda, sector 2353768

Revision history for this message

wayne williams (williamsgojadeorg) wrote on 2022-06-14: Re: [Bug 1976123] Re: package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed cups package post-installation script subprocess was killed by signal (Bus error), core dumped

#4

Download full text (3.8 KiB)

Solved-- wrote 0's to HD and reinstalled--works

----- Original Message -----
From: "Steve Beattie" <email address hidden>
To: "w williams" <email address hidden>
Sent: Tuesday, June 14, 2022 11:48:39 AM
Subject: [Bug 1976123] Re: package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed cups package post-installation script subprocess was killed by signal (Bus error), core dumped

Thanks for taking the time to report this bug and helping to make Ubuntu
better. We appreciate the difficulties you are facing, but this appears
to be a "regular" (non-security) bug. I have unmarked it as a security
issue since this bug does not show evidence of allowing attackers to
cross privilege boundaries nor directly cause loss of data/privacy.
Please feel free to report any other bugs you may find.

** Information type changed from Private Security to Public

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1976123

Title:
  package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed
  cups package post-installation script subprocess was killed by signal
  (Bus error), core dumped

Status in cups package in Ubuntu:
New

Bug description:
ubuntu 16 worked but 18 doesn't upgrade

  ProblemType: Package
  DistroRelease: Ubuntu 18.04
  Package: cups 2.2.7-1ubuntu2.8
  ProcVersionSignature: Ubuntu 4.15.0-180.189-generic 4.15.18
  Uname: Linux 4.15.0-180-generic i686
  ApportVersion: 2.20.9-0ubuntu7.28
  Architecture: i386
  CupsErrorLog:
   E [27/May/2022:08:22:50 -0600] [cups-deviced] PID 1020 (gutenprint52+usb) stopped with status 1!
   W [27/May/2022:13:27:55 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'PHOTOSMART-P1000-Gray..\' already exists
   W [27/May/2022:13:27:55 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'PHOTOSMART-P1000-RGB..\' already exists
   W [27/May/2022:13:48:08 -0600] Notifier for subscription 13 (dbus://) went away, retrying!
   W [27/May/2022:13:48:08 -0600] Notifier for subscription 18 (dbus://) went away, retrying!
  Date: Fri May 27 12:07:06 2022
  ErrorMessage: installed cups package post-installation script subprocess was killed by signal (Bus error), core dumped
  InstallationDate: Installed on 2022-05-27 (0 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release i386 (20170801)
  Lpstat: device for PHOTOSMART-P1000: hp:/usb/PhotoSmart_P1000?serial=MX16A1D0P8HP
  Papersize: letter
  PpdFiles: PHOTOSMART-P1000: HP Photosmart p1000, hpcups 3.16.3
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-180-generic root=UUID=d36f19e0-4269-404a-96cd-f6c837cca4b9 ro quiet splash vt.handoff=1
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-180-generic root=UUID=d36f19e0-4269-404a-96cd-f6c837cca4b9 ro quiet splash vt.handoff=1
  Python3Details: /usr/bin/python3.6, Python 3.6.9, python3-minimal, 3.6.7-1~18.04
  PythonDetails: /usr/bin/python2.7, Python 2.7.17, python-minimal, 2.7.15~rc1-1
  RelatedPackageVersions:
   dpkg 1.19.0.5ubuntu2.4
   apt 1.6.14
  SourcePackage: cups
  Title: package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed cups pa...

Solved-- wrote 0's to HD and reinstalled--works

----- Original Message -----
From: "Steve Beattie" <1976123@bugs.launchpad.net>
To: "w williams" <williams@gojade.org>
Sent: Tuesday, June 14, 2022 11:48:39 AM
Subject: [Bug 1976123] Re: package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed cups package post-installation script subprocess was killed by signal (Bus error), core dumped

Thanks for taking the time to report this bug and helping to make Ubuntu
better. We appreciate the difficulties you are facing, but this appears
to be a "regular" (non-security) bug.  I have unmarked it as a security
issue since this bug does not show evidence of allowing attackers to
cross privilege boundaries nor directly cause loss of data/privacy.
Please feel free to report any other bugs you may find.

** Information type changed from Private Security to Public

-- 
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1976123

Title:
  package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed
  cups package post-installation script subprocess was killed by signal
  (Bus error), core dumped

Status in cups package in Ubuntu:
  New

Bug description:
  ubuntu 16 worked but 18 doesn't upgrade

ProblemType: Package
  DistroRelease: Ubuntu 18.04
  Package: cups 2.2.7-1ubuntu2.8
  ProcVersionSignature: Ubuntu 4.15.0-180.189-generic 4.15.18
  Uname: Linux 4.15.0-180-generic i686
  ApportVersion: 2.20.9-0ubuntu7.28
  Architecture: i386
  CupsErrorLog:
   E [27/May/2022:08:22:50 -0600] [cups-deviced] PID 1020 (gutenprint52+usb) stopped with status 1!
   W [27/May/2022:13:27:55 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'PHOTOSMART-P1000-Gray..\' already exists
   W [27/May/2022:13:27:55 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'PHOTOSMART-P1000-RGB..\' already exists
   W [27/May/2022:13:48:08 -0600] Notifier for subscription 13 (dbus://) went away, retrying!
   W [27/May/2022:13:48:08 -0600] Notifier for subscription 18 (dbus://) went away, retrying!
  Date: Fri May 27 12:07:06 2022
  ErrorMessage: installed cups package post-installation script subprocess was killed by signal (Bus error), core dumped
  InstallationDate: Installed on 2022-05-27 (0 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release i386 (20170801)
  Lpstat: device for PHOTOSMART-P1000: hp:/usb/PhotoSmart_P1000?serial=MX16A1D0P8HP
  Papersize: letter
  PpdFiles: PHOTOSMART-P1000: HP Photosmart p1000, hpcups 3.16.3
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-180-generic root=UUID=d36f19e0-4269-404a-96cd-f6c837cca4b9 ro quiet splash vt.handoff=1
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-180-generic root=UUID=d36f19e0-4269-404a-96cd-f6c837cca4b9 ro quiet splash vt.handoff=1
  Python3Details: /usr/bin/python3.6, Python 3.6.9, python3-minimal, 3.6.7-1~18.04
  PythonDetails: /usr/bin/python2.7, Python 2.7.17, python-minimal, 2.7.15~rc1-1
  RelatedPackageVersions:
   dpkg 1.19.0.5ubuntu2.4
   apt  1.6.14
  SourcePackage: cups
  Title: package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed cups package post-installation script subprocess was killed by signal (Bus error), core dumped
  UpgradeStatus: Upgraded to bionic on 2022-05-27 (0 days ago)
  dmi.bios.date: 04/29/2005
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: EV91510A.86A.0444.2005.0429.2108
  dmi.board.name: D915GAV
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAC64134-600
  dmi.chassis.type: 2
  dmi.modalias: dmi:bvnIntelCorp.:bvrEV91510A.86A.0444.2005.0429.2108:bd04/29/2005:svn:pn:pvr:rvnIntelCorporation:rnD915GAV:rvrAAC64134-600:cvn:ct2:cvr:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1976123/+subscriptions

Revision history for this message

wayne williams (williamsgojadeorg) wrote on 2022-06-14:

#5

Download full text (4.3 KiB)

Solved-- wrote 0's to HD and reinstalled--works

----- Original Message -----
From: "Bug 1976123" <email address hidden>
To: "w williams" <email address hidden>
Sent: Tuesday, June 14, 2022 11:51:47 AM
Subject: [Bug 1976123] Re: package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed cups package post-installation script subprocess was killed by signal (Bus error), core dumped

Hi, thanks for reporting your issue. One possible cuase for this is that
it seems your system is having disk problems, as seen in the dmesg
output:

[13489.632083] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[13489.632092] ata4.00: BMDMA stat 0x25
[13489.632097] ata4.00: failed command: READ DMA
[13489.632106] ata4.00: cmd c8/00:88:30:ea:23/00:00:00:00:00/e0 tag 0 dma 69632 in
res 51/40:47:68:ea:23/00:00:00:00:00/e0 Emask 0x9 (media error)
[13489.632111] ata4.00: status: { DRDY ERR }
[13489.632115] ata4.00: error: { UNC }
[13489.638118] ata4.00: configured for UDMA/133
[13489.638146] sd 3:0:0:0: [sda] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[13489.638151] sd 3:0:0:0: [sda] tag#0 Sense Key : Medium Error [current]
[13489.638154] sd 3:0:0:0: [sda] tag#0 Add. Sense: Unrecovered read error - auto reallocate failed
[13489.638160] sd 3:0:0:0: [sda] tag#0 CDB: Read(10) 28 00 00 23 ea 30 00 00 88 00
[13489.638163] print_req_error: I/O error, dev sda, sector 2353768

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1976123

Title:
  package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed
  cups package post-installation script subprocess was killed by signal
  (Bus error), core dumped

Status in cups package in Ubuntu:
New

Bug description:
ubuntu 16 worked but 18 doesn't upgrade

  ProblemType: Package
  DistroRelease: Ubuntu 18.04
  Package: cups 2.2.7-1ubuntu2.8
  ProcVersionSignature: Ubuntu 4.15.0-180.189-generic 4.15.18
  Uname: Linux 4.15.0-180-generic i686
  ApportVersion: 2.20.9-0ubuntu7.28
  Architecture: i386
  CupsErrorLog:
   E [27/May/2022:08:22:50 -0600] [cups-deviced] PID 1020 (gutenprint52+usb) stopped with status 1!
   W [27/May/2022:13:27:55 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'PHOTOSMART-P1000-Gray..\' already exists
   W [27/May/2022:13:27:55 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'PHOTOSMART-P1000-RGB..\' already exists
   W [27/May/2022:13:48:08 -0600] Notifier for subscription 13 (dbus://) went away, retrying!
   W [27/May/2022:13:48:08 -0600] Notifier for subscription 18 (dbus://) went away, retrying!
  Date: Fri May 27 12:07:06 2022
  ErrorMessage: installed cups package post-installation script subprocess was killed by signal (Bus error), core dumped
  InstallationDate: Installed on 2022-05-27 (0 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release i386 (20170801)
  Lpstat: device for PHOTOSMART-P1000: hp:/usb/PhotoSmart_P1000?serial=MX16A1D0P8HP
  Papersize: letter
  PpdFiles: PHOTOSMART-P1000: HP Photosmart p1000, hpcups 3.16.3
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-180-ge...

Solved-- wrote 0's to HD and reinstalled--works

----- Original Message -----
From: "Bug 1976123" <1976123@bugs.launchpad.net>
To: "w williams" <williams@gojade.org>
Sent: Tuesday, June 14, 2022 11:51:47 AM
Subject: [Bug 1976123] Re: package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed cups package post-installation script subprocess was killed by signal (Bus error), core dumped

Hi, thanks for reporting your issue. One possible cuase for this is that
it seems your system is having disk problems, as seen in the dmesg
output:

[13489.632083] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[13489.632092] ata4.00: BMDMA stat 0x25
[13489.632097] ata4.00: failed command: READ DMA
[13489.632106] ata4.00: cmd c8/00:88:30:ea:23/00:00:00:00:00/e0 tag 0 dma 69632 in
                        res 51/40:47:68:ea:23/00:00:00:00:00/e0 Emask 0x9 (media error)
[13489.632111] ata4.00: status: { DRDY ERR }
[13489.632115] ata4.00: error: { UNC }
[13489.638118] ata4.00: configured for UDMA/133
[13489.638146] sd 3:0:0:0: [sda] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[13489.638151] sd 3:0:0:0: [sda] tag#0 Sense Key : Medium Error [current] 
[13489.638154] sd 3:0:0:0: [sda] tag#0 Add. Sense: Unrecovered read error - auto reallocate failed
[13489.638160] sd 3:0:0:0: [sda] tag#0 CDB: Read(10) 28 00 00 23 ea 30 00 00 88 00
[13489.638163] print_req_error: I/O error, dev sda, sector 2353768

-- 
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1976123

Title:
  package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed
  cups package post-installation script subprocess was killed by signal
  (Bus error), core dumped

Status in cups package in Ubuntu:
  New

Bug description:
  ubuntu 16 worked but 18 doesn't upgrade

ProblemType: Package
  DistroRelease: Ubuntu 18.04
  Package: cups 2.2.7-1ubuntu2.8
  ProcVersionSignature: Ubuntu 4.15.0-180.189-generic 4.15.18
  Uname: Linux 4.15.0-180-generic i686
  ApportVersion: 2.20.9-0ubuntu7.28
  Architecture: i386
  CupsErrorLog:
   E [27/May/2022:08:22:50 -0600] [cups-deviced] PID 1020 (gutenprint52+usb) stopped with status 1!
   W [27/May/2022:13:27:55 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'PHOTOSMART-P1000-Gray..\' already exists
   W [27/May/2022:13:27:55 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'PHOTOSMART-P1000-RGB..\' already exists
   W [27/May/2022:13:48:08 -0600] Notifier for subscription 13 (dbus://) went away, retrying!
   W [27/May/2022:13:48:08 -0600] Notifier for subscription 18 (dbus://) went away, retrying!
  Date: Fri May 27 12:07:06 2022
  ErrorMessage: installed cups package post-installation script subprocess was killed by signal (Bus error), core dumped
  InstallationDate: Installed on 2022-05-27 (0 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release i386 (20170801)
  Lpstat: device for PHOTOSMART-P1000: hp:/usb/PhotoSmart_P1000?serial=MX16A1D0P8HP
  Papersize: letter
  PpdFiles: PHOTOSMART-P1000: HP Photosmart p1000, hpcups 3.16.3
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-180-generic root=UUID=d36f19e0-4269-404a-96cd-f6c837cca4b9 ro quiet splash vt.handoff=1
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-180-generic root=UUID=d36f19e0-4269-404a-96cd-f6c837cca4b9 ro quiet splash vt.handoff=1
  Python3Details: /usr/bin/python3.6, Python 3.6.9, python3-minimal, 3.6.7-1~18.04
  PythonDetails: /usr/bin/python2.7, Python 2.7.17, python-minimal, 2.7.15~rc1-1
  RelatedPackageVersions:
   dpkg 1.19.0.5ubuntu2.4
   apt  1.6.14
  SourcePackage: cups
  Title: package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed cups package post-installation script subprocess was killed by signal (Bus error), core dumped
  UpgradeStatus: Upgraded to bionic on 2022-05-27 (0 days ago)
  dmi.bios.date: 04/29/2005
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: EV91510A.86A.0444.2005.0429.2108
  dmi.board.name: D915GAV
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAC64134-600
  dmi.chassis.type: 2
  dmi.modalias: dmi:bvnIntelCorp.:bvrEV91510A.86A.0444.2005.0429.2108:bd04/29/2005:svn:pn:pvr:rvnIntelCorporation:rnD915GAV:rvrAAC64134-600:cvn:ct2:cvr:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1976123/+subscriptions

Ubuntu
cups package

package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed cups package post-installation script subprocess was killed by signal (Bus error), core dumped

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntucups package

package cups 2.2.7-1ubuntu2.8 failed to install/upgrade: installed cups package post-installation script subprocess was killed by signal (Bus error), core dumped

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
cups package