colord crashed with SIGABRT in raise()

Bug #827934 reported by Philipp Meier on 2011-08-17
This bug affects 336 people
Affects Status Importance Assigned to Milestone
colord (Ubuntu)
Chris Halse Rogers
Chris Halse Rogers
Chris Halse Rogers

Bug Description

I was just trying to install a Samsung Network Printer. The error occurred during driver configuration of the printer.
The printer was installed correctly. Unable to reproduce just now.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: colord 0.1.11-1
ProcVersionSignature: Ubuntu 3.0.0-8.11-generic 3.0.1
Uname: Linux 3.0.0-8-generic x86_64
Architecture: amd64
Date: Wed Aug 17 12:46:37 2011
ExecutablePath: /usr/lib/x86_64-linux-gnu/colord/colord
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110802.1)
ProcCmdline: /usr/lib/x86_64-linux-gnu/colord/colord

Signal: 6
SourcePackage: colord
 raise () from /lib/x86_64-linux-gnu/
 abort () from /lib/x86_64-linux-gnu/
 g_assertion_message () from /lib/x86_64-linux-gnu/
 g_assertion_message_expr () from /lib/x86_64-linux-gnu/
 ?? ()
Title: colord crashed with SIGABRT in raise()
UpgradeStatus: No upgrade log present (probably fresh install)

Philipp Meier (meier-philipp) wrote :
visibility: private → public
Changed in colord (Ubuntu):
status: New → Confirmed
Philipp Meier (meier-philipp) wrote :

I just did the same procedure with the new cups version that came in today. The bug did not occur again.
cups 1.5.0-3
colord 0.1.11-1

Borbinceane Iulian (borby87) wrote :

Just install my Epson network printer after updating the sys and had the same error that Philipp had. Printer results install and works fine

 g_assertion_message (domain=<optimized out>, file=<optimized out>, line=<optimized out>, func=0x41b420 "cd_main_create_profile", message=0x7f9938002a10 "assertion failed: (connection != NULL)") at /build/buildd/glib2.0-2.29.16/./glib/gtestutils.c:1425
 g_assertion_message_expr (domain=0x4172ab "Cd", file=0x41a3b2 "cd-main.c", line=204, func=0x41b420 "cd_main_create_profile", expr=<optimized out>) at /build/buildd/glib2.0-2.29.16/./glib/gtestutils.c:1436
 cd_main_create_profile (error=0x7fff59dcf830, scope=CD_OBJECT_SCOPE_TEMP, profile_id=0x184ea10 "Samsung-CLX-3170-Series-Gray..", sender=0x184a140 ":1.87") at cd-main.c:204
 cd_main_daemon_method_call (connection_=<optimized out>, sender=0x184a140 ":1.87", object_path=<optimized out>, interface_name=<optimized out>, method_name=<optimized out>, parameters=0x17ff810, invocation=0x18488c0, user_data=0x0) at cd-main.c:1027
 call_in_idle_cb (user_data=<optimized out>) at /build/buildd/glib2.0-2.29.16/./gio/gdbusconnection.c:4440

Changed in colord (Ubuntu):
importance: Undecided → Medium
tags: removed: need-amd64-retrace
mazin (mazinm) wrote :

Happened to me when I restarted after I update from 11.04 to 11.10 beta1.
I have a Canon Pixima IP4200 printer, it was connected and on. And I don't have a scanner.

Jon Gunnar Rue (jonrue-online) wrote :

All I did was to start Synaptic.

Tony Themelis (tony-athemelis) wrote :

I was running hp-setup -i (interactive mode) on Lubuntu Oneiric with a Lenovo T400 laptop (64 bit) when I got this error.

tags: added: bugpattern-needed

This popped up while running from a usb thumb drive. The system added my HP 2500 printer and then popped up this error about 30seconds later.

Andy (andy-akw) wrote :

First time booting 11.10 from LiveCD. Opened Software Centre for first time and immediately got this error.

I got this crash with the Lubuntu Oneiric amd64 desktop CD (with colord 0.1.12-1ubuntu2) on a Dell Studio XPS 8100, immediately after the desktop came up (after selecting "Try Lubuntu without installing"). The computer had a Samsung ML-2251N laser printer attached via USB. I tried booting without the printer detached, and the crash did not occur. So then I plugged the printer into the computer via USB, which immediately triggered the same crash.

tags: added: precise
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:

tags: added: iso-testing
Mike O'Donnell (mikeodonnell) wrote :

Precise, live CD (daily build Jan 24/12). When setting up printer, this crash reported. I only use B&W printing and when in properties, that was selected and printing was fine...

HP 1310 (15) inkjet. ~5 years old.

Andrew McDonnell (andymc73) wrote :

Got this testing precise i386 Alpha 2 xubuntu

tags: added: i386 xubuntu
Changed in colord (Ubuntu):
importance: Medium → High
tags: added: dist-upgrade lucid2precise qa-daily-testing rls-mgr-p-tracking
Martin Pitt (pitti) wrote :

Chris, can you please have a look at this?

Changed in colord (Ubuntu):
assignee: nobody → Chris Halse Rogers (raof)
Helge Jung (youngage) wrote :

This error doesn't seem to be strictly related to printer setup as the first comments suggest. At least for me this error happens most often right after booting and logging in - I haven't changed my printer setup for a while.

@Helge Jung
When I got this crash, I wasn't explicitly configuring a printer either. But it went away when I booted the live CD (and entered a desktop session) with the printer disconnected ( If you disconnect all your printers (and scanners), does that make the problem go away? Also, is this happening to you on an installed system or on a live CD?

Op 19-02-12 21:54, Eliah Kagan schreef:
> @Helge Jung
> When I got this crash, I wasn't explicitly configuring a printer either. But it went away when I booted the live CD (and entered a desktop session) with the printer disconnected ( If you disconnect all your printers (and scanners), does that make the problem go away? Also, is this happening to you on an installed system or on a live CD?
Problem seems to be solved with todays updates !

Helge Jung (youngage) wrote :

I don't have any local printers (except cups-pdf, but nothing parallel port or USB related). I do have a network-connected printer (Brother HL-3040CW with binary driver), but the colord crash happens whether that driver is available or not.

I have colord-0.1.12-1ubuntu2.1 installed which seems to be the most current version according to As my last crash was with this version (bug #936418) the problem does not seems to be resolved, yet.

Phil Gorman (cygnus06) wrote :

Using fresh install of 12.04 Beta on Dell Studio XPS Desktop after unable to boot earlier versions of Ubuntu. Attempting to install Canon ipixma 4300 & Epson Stylus Photo R2400 when crash occured.

Frans Slothouber (rfsber) wrote :

I'm using a dual monitor setup. I was moving from one monitor to the other, when the mouse got 'stuck' in the middle of the two screens. For a little while it only moved up and down, then the froze completely. Then the whole X server froze. Had to kill it remotely. When I restarted my machine it came up with this this bug report.

tags: added: rls-p-tracking
tags: removed: rls-p-tracking
smallreactor (ecmporter) wrote :

Because of this bug, my computer cannot start the x server and brings me to the command prompt. Typing 'startx' doesn't work.

I'm also using a dual monitor setup, and my computer's connected to an SCX-4200 printer, but I almost never touch the settings of either and still encounter this bug after almost every boot. The crash is harmless, but lately seems to have gotten more frequent.

NEON SAMURAI (n3on-samurai) wrote :

I got this same error when adding a printer to my laptop. The printer is a network printer so the error didnt occur on startp, install, or after all the updates were done. It only occured when i added the network printer.

My printer is a brother hl2270dw if that helps (im connecting through lan), though reading peoples coments it doesnt seem to matter the model of printer.

i will be at work on monday and will find out if it occurs when adding the networked lexmark, and dymo labelwriter

Christopher (soft-kristal) wrote :

Crash shortly after boot while HP OfficeJet 4500 had been already turned on an connected. I just had a quick look at my printing GTK and it had been 'unabled' I enabled it again but had to force quit the window.

This after today's updates.

Ron Bakker (r0n) wrote :

This happens in 12.04 and 12.10 (Alpha-2) after I installed my HP Wifi all-in-one printer.
Everything is working, so i have disabled this error ......
This error is on my laptop with ATI and on my laptop with Nvidea, so I don t think it s hardware related.

col reilly (lupinehorror) wrote :

did an
apt-get install cups-pdf
to install a local pdf printer.
install completed successfully despite error.

Affects me too. Occurs everytime I log on my desktop. All updates installed. HP printer connected and turned on all the time.

tags: added: quantal
Rafael Belmonte (eaglescreen) wrote :

This happened to me in quantal.

Same here at quantal.

Para Siva (psivaa) on 2012-09-17
tags: added: rls-q-incoming
Didier Roche (didrocks) wrote :

Adding to the quantal list

Changed in colord (Ubuntu Precise):
importance: High → Medium
Changed in colord (Ubuntu Quantal):
importance: High → Medium
tags: removed: rls-q-incoming
Sanjeev Gupta (ghane) wrote :

I am running quantal, daily updates.

CUPS was updated yesterday, and hplip today. Error occurred on resuming from suspend.

I don't know if this is related but my Ubuntu 12.10 machine couldn't successfully print to a network printer...I kept getting a "waiting for authentication" error that I couldn't get rid of even after modding /etc/cups/cupsd.conf and /etc/cups/printers.conf quite a bit. If anyone is interested I can attach those files on my system.

Joseph (jwcrespo3) wrote :

Sorry for not already knowing, but are those .txt files up there fixes for this bug? I can see I'm in the right place, because I'm getting the same bug when I try to plug an Acer monitor into my laptop, but I don't know what to do from here...

Colin Law (colin-law) wrote :

@Joseph: those are diagnostic files to help analyse the bug. There is no fix or workaround as far as I know. Are you sure it is this bug you get when you plug in an external monitor? The bug is to do with printers.

On every boot, I have a crash detected, often in colord, and with SIGABRT, or SIGSEGV,.
I have also startx not running from time to time, at boot also.
I have installed SSG printer as well, Wifi.

On every boot since a couple of days i think.

Launchpad Janitor (janitor) wrote :

This bug was fixed in the package colord - 0.1.21-1ubuntu2

colord (0.1.21-1ubuntu2) quantal-proposed; urgency=low

  * debian/patches/one_shot_colord-sane.patch:
    - Rework colord-sane to be spawned each time a sane scan is required.
      Works around fd leaks in libsane and its plugins, resulting in many, many
      crashes in colord-sane. (LP: #1024081, LP: #1056933, LP: #1056933,
      LP: #1026520)
  * debian/patches/initialise_gdbus_connection_sooner.patch:
    - Initialise gdbus connection in the bus_acquired callback rather than the
      name_acquired callback. The name_acquired callback is fired an
      indeterminate time *after* the name appears on the bus, so requests can
      come in before its called. If this happened, colord would crash with an
      assert(). (LP: #849472, LP: #1064352, LP: #827934)
 -- Christopher James Halse Rogers <email address hidden> Wed, 10 Oct 2012 16:41:44 +1100

Changed in colord (Ubuntu Quantal):
status: Confirmed → Fix Released
LAZA (laza74) wrote :

When will this package backported to Precise?
It is very annoying to see the colord crash every time i try to print something...

Precise package is
ii colord 0.1.16-2ubuntu0.1 system service to manage device colour profiles -- system daemon
ii libcolord1 0.1.16-2ubuntu0.1 system service to manage device colour profiles -- runtime

I just got this bug today after logging in on elementary OS Luna.

The crash report comes up short after booting. I understand a fix is released for later versions but I would like to stay with the LTS version for now.

Frequently getting this after boot on Precise.

Hairboy (tonycarbone) wrote :

This bug has started occurring for me on 12.04, occurs on boot and then occasionally during my session.
I have the HP Device Manager installed but all printers have been uninstalled for some time.

Interestingly (or maybe not?) on the error report for this "colord" crash, it suggests my Installation media is Karmic Koala 9.10? That was the version of Ubuntu I installed from scratch, and upgraded to 12.04 when it became available.

Could the problem be related to that?

FYI - Printing has never worked from Ubuntu 12.04 - I need to switch to Windoze to print :-s
Used to work fine prior to Ubuntu upgrade. Under 12.04 I get the error "no profiles specified in PPD", even after manually pointing it at the right PPD...

DiagonalArg (diagonalarg) wrote :

Happened on boot-up (precise, hd install). I don't have a printer.

John Belton (jbelton1950) wrote :

I have had this happen twice when booting Ubuntu 12.04.3 and though I have an HP USB printer it wasn't connected at the time.
This isn't the first problem since I upgraded to 12.04.3, it also seems to block access to UbuntuOne (this doesn't affect the two other machines with the same login one also running Ubuntu 12.04.3 and the other currently running Ubuntu 14.04 Alpha1).
John Belton

sokolov (daniel-sokolov) wrote :

Had this crash occur shortly after boot today on 12.04.

Michael J Flory (mjflory) wrote :

The bug just appeared for me after a fresh install of Mint 13 (Precise 12.04) while trying to install a networked HP LaserJet 5. Before my drive died I was running the same system on the same machine with the same printer, though with a different motherboard and with a hard drive, which I have replaced with a solid state drive.

fermulator (fermulator) wrote :

Still awaiting backport to Precise 12.04

Lukasz (lukaszek130388) on 2016-05-16
Changed in colord (Ubuntu Precise):
status: Confirmed → Fix Released
Colin Watson (cjwatson) on 2016-05-16
Changed in colord (Ubuntu Precise):
status: Fix Released → Confirmed
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