colord crashed (assertion failed) after attaching a new printer

Bug #857606 reported by Janne Snabb
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
colord (Ubuntu)
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Bug Description

Apparenty colord crashed. This is freshly installed Xubuntu 11.10 beta2 x86_64 with all updates.

I attached a HP LaserJet 1020 to the USB port and apport informed me about a crash. So here we go.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: colord 0.1.12-1ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic x86_64
ApportVersion: 1.23-0ubuntu1
Architecture: amd64
Date: Sat Sep 24 00:39:08 2011
ExecutablePath: /usr/lib/x86_64-linux-gnu/colord/colord
InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110920.2)
ProcCmdline: /usr/lib/x86_64-linux-gnu/colord/colord
ProcEnviron:

Signal: 6
SourcePackage: colord
StacktraceTop:
 raise () from /lib/x86_64-linux-gnu/libc.so.6
 abort () from /lib/x86_64-linux-gnu/libc.so.6
 g_assertion_message () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
 g_assertion_message_expr () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
 ?? ()
Title: colord crashed with SIGABRT in raise()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: scanner

Revision history for this message
Janne Snabb (snabb) wrote :

I am attaching syslog snippet with all the messages related to attaching this printer. It contains these errors from colord process:

Sep 24 00:39:14 oil colord: io/hpmud/musb.c 139: unable get_string_descriptor -1: Operation not permitted
Sep 24 00:39:14 oil colord: io/hpmud/musb.c 2040: invalid product id string ret=-1
Sep 24 00:39:14 oil colord: io/hpmud/musb.c 139: unable get_string_descriptor -1: Operation not permitted
Sep 24 00:39:14 oil colord: io/hpmud/musb.c 2045: invalid serial id string ret=-1
Sep 24 00:39:14 oil colord: io/hpmud/musb.c 139: unable get_string_descriptor -1: Operation not permitted
Sep 24 00:39:14 oil colord: io/hpmud/musb.c 2050: invalid manufacturer string ret=-1

Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #827934, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

visibility: private → public
tags: removed: need-amd64-retrace
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