Comment 29 for bug 1943752

Fred,
Have you looked at this?
https://askubuntu.com/questions/348838/how-to-check-available-webcams-from-the-command-line

On Thu, Apr 20, 2023 at 10:18 AM Keith Clemmons <email address hidden>
wrote:

> Fred,
> I noticed that there is a BIOS update for you computer
> https://support.hp.com/sg-en/drivers/selfservice/hp-elite-dragonfly-13.5-inch-g3-notebook-pc/2101012761/model/2101012775
> have you updated the BIOS?
> Have you looked at the following links?
> https://wiki.archlinux.org/title/Webcam_setup
> https://en.opensuse.org/HCL:Web_cameras
> https://www.osradar.com/activate-the-webcam-using-the-terminal-linux/
> This Ubuntu documentation is rather old.
> https://help.ubuntu.com/community/Webcam
> https://help.ubuntu.com/community/Webcam/Troubleshooting
>
>
> On Thu, Apr 20, 2023 at 4:55 AM Fred J <email address hidden> wrote:
>
>> Hi,
>> Didn't work for me, elite dragonfly g3 4J044AV
>> Tried other distro and cam didn't work either.
>> Stuck with pc without webcam.
>> --F
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1943752
>>
>> Title:
>> cheese does not work with laptop webcam in Ubuntu 21.10+
>>
>> Status in cheese package in Ubuntu:
>> Confirmed
>>
>> Bug description:
>> Ubuntu 21.10 from live usb on a HP 840 G3 laptop
>> 1.Ubuntu Impish Indri (development branch)
>> 2.cheese version installed: 3.38.0-4, candidate: 3.38.0-4
>> version table:***3.38.0-4 500
>> 3.cheese should display an image from laptop camera after being opened.
>> 4.The error has reproduced by me on this hardware at least 4 times.
>> When opening the cheese app no image is displayed until closing and
>> reopening the app at least 3 times. The cheese app works as expected in
>> both Ubuntu 18.04 and Ubuntu 20.04.
>>
>> ProblemType: Bug
>> DistroRelease: Ubuntu 21.10
>> Package: cheese 3.38.0-4
>> ProcVersionSignature: Ubuntu 5.13.0-14.14-generic 5.13.1
>> Uname: Linux 5.13.0-14-generic x86_64
>> NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
>> ApportVersion: 2.20.11-0ubuntu68
>> Architecture: amd64
>> CasperMD5CheckResult: pass
>> CasperVersion: 1.465
>> CurrentDesktop: ubuntu:GNOME
>> Date: Wed Sep 15 17:10:23 2021
>> LiveMediaBuild: Ubuntu 21.10 "Impish Indri" - Alpha amd64 (20210915)
>> MachineType: HP HP EliteBook 840 G3
>> ProcEnviron:
>> TERM=xterm-256color
>> PATH=(custom, no user)
>> XDG_RUNTIME_DIR=<set>
>> LANG=en_US.UTF-8
>> SHELL=/bin/bash
>> RelatedPackageVersions:
>> cheese 3.38.0-4
>> cheese-common 3.38.0-4
>> SourcePackage: linux
>> UpgradeStatus: No upgrade log present (probably fresh install)
>> dmi.bios.date: 04/20/2021
>> dmi.bios.release: 1.52
>> dmi.bios.vendor: HP
>> dmi.bios.version: N75 Ver. 01.52
>> dmi.board.name: 8079
>> dmi.board.vendor: HP
>> dmi.board.version: KBC Version 85.79
>> dmi.chassis.type: 10
>> dmi.chassis.vendor: HP
>> dmi.ec.firmware.release: 133.121
>> dmi.modalias:
>> dmi:bvnHP:bvrN75Ver.01.52:bd04/20/2021:br1.52:efr133.121:svnHP:pnHPEliteBook840G3:pvr:sku2FZ00UP#ABA:rvnHP:rn8079:rvrKBCVersion85.79:cvnHP:ct10:cvr:
>> dmi.product.family: 103C_5336AN HP EliteBook
>> dmi.product.name: HP EliteBook 840 G3
>> dmi.product.sku: 2FZ00UP#ABA
>> dmi.sys.vendor: HP
>> lsusb:
>> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>> Bus 001 Device 004: ID 04f2:b51c Chicony Electronics Co., Ltd HP HD
>> Camera
>> Bus 001 Device 003: ID 138a:003f Validity Sensors, Inc. VFS495
>> Fingerprint Reader
>> Bus 001 Device 002: ID 154b:0054 PNY USB 2.0 FD
>> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>> ---
>> ProblemType: Bug
>> ApportVersion: 2.20.11-0ubuntu68
>> Architecture: amd64
>> AudioDevicesInUse:
>> USER PID ACCESS COMMAND
>> /dev/snd/controlC0: ubuntu 5074 F.... pulseaudio
>> CasperMD5CheckResult: pass
>> CasperVersion: 1.465
>> CurrentDesktop: ubuntu:GNOME
>> DistroRelease: Ubuntu 21.10
>> LiveMediaBuild: Ubuntu 21.10 "Impish Indri" - Alpha amd64 (20210915)
>> Lsusb:
>> Bus 002 Device 002: ID 0781:5581 SanDisk Corp. Ultra
>> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>> Bus 001 Device 003: ID 04f2:b51c Chicony Electronics Co., Ltd HP HD
>> Camera
>> Bus 001 Device 002: ID 138a:003f Validity Sensors, Inc. VFS495
>> Fingerprint Reader
>> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>> MachineType: HP HP EliteBook 840 G3
>> NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
>> Package: linux (not installed)
>> ProcEnviron:
>> TERM=xterm-256color
>> PATH=(custom, no user)
>> XDG_RUNTIME_DIR=<set>
>> LANG=en_US.UTF-8
>> SHELL=/bin/bash
>> ProcFB: 0 i915drmfb
>> ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz
>> file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash ---
>> ProcVersionSignature: Ubuntu 5.13.0-14.14-generic 5.13.1
>> RelatedPackageVersions:
>> linux-restricted-modules-5.13.0-14-generic N/A
>> linux-backports-modules-5.13.0-14-generic N/A
>> linux-firmware 1.199
>> RfKill:
>> 0: phy0: Wireless LAN
>> Soft blocked: no
>> Hard blocked: no
>> Tags: impish
>> Uname: Linux 5.13.0-14-generic x86_64
>> UpgradeStatus: No upgrade log present (probably fresh install)
>> UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
>> _MarkForUpload: True
>> dmi.bios.date: 04/20/2021
>> dmi.bios.release: 1.52
>> dmi.bios.vendor: HP
>> dmi.bios.version: N75 Ver. 01.52
>> dmi.board.name: 8079
>> dmi.board.vendor: HP
>> dmi.board.version: KBC Version 85.79
>> dmi.chassis.type: 10
>> dmi.chassis.vendor: HP
>> dmi.ec.firmware.release: 133.121
>> dmi.modalias:
>> dmi:bvnHP:bvrN75Ver.01.52:bd04/20/2021:br1.52:efr133.121:svnHP:pnHPEliteBook840G3:pvr:sku2FZ00UP#ABA:rvnHP:rn8079:rvrKBCVersion85.79:cvnHP:ct10:cvr:
>> dmi.product.family: 103C_5336AN HP EliteBook
>> dmi.product.name: HP EliteBook 840 G3
>> dmi.product.sku: 2FZ00UP#ABA
>> dmi.sys.vendor: HP
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/cheese/+bug/1943752/+subscriptions
>>
>>