Comment 28 for bug 1943752

Fred,
I noticed that there is a BIOS update for you computer
https://support.hp.com/sg-en/drivers/selfservice/hp-elite-dragonfly-13.5-inch-g3-notebook-pc/2101012761/model/2101012775
have you updated the BIOS?
Have you looked at the following links?
https://wiki.archlinux.org/title/Webcam_setup
https://en.opensuse.org/HCL:Web_cameras
https://www.osradar.com/activate-the-webcam-using-the-terminal-linux/
This Ubuntu documentation is rather old.
https://help.ubuntu.com/community/Webcam
https://help.ubuntu.com/community/Webcam/Troubleshooting

On Thu, Apr 20, 2023 at 4:55 AM Fred J <email address hidden> wrote:

> Hi,
> Didn't work for me, elite dragonfly g3 4J044AV
> Tried other distro and cam didn't work either.
> Stuck with pc without webcam.
> --F
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1943752
>
> Title:
> cheese does not work with laptop webcam in Ubuntu 21.10+
>
> Status in cheese package in Ubuntu:
> Confirmed
>
> Bug description:
> Ubuntu 21.10 from live usb on a HP 840 G3 laptop
> 1.Ubuntu Impish Indri (development branch)
> 2.cheese version installed: 3.38.0-4, candidate: 3.38.0-4
> version table:***3.38.0-4 500
> 3.cheese should display an image from laptop camera after being opened.
> 4.The error has reproduced by me on this hardware at least 4 times.
> When opening the cheese app no image is displayed until closing and
> reopening the app at least 3 times. The cheese app works as expected in
> both Ubuntu 18.04 and Ubuntu 20.04.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 21.10
> Package: cheese 3.38.0-4
> ProcVersionSignature: Ubuntu 5.13.0-14.14-generic 5.13.1
> Uname: Linux 5.13.0-14-generic x86_64
> NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
> ApportVersion: 2.20.11-0ubuntu68
> Architecture: amd64
> CasperMD5CheckResult: pass
> CasperVersion: 1.465
> CurrentDesktop: ubuntu:GNOME
> Date: Wed Sep 15 17:10:23 2021
> LiveMediaBuild: Ubuntu 21.10 "Impish Indri" - Alpha amd64 (20210915)
> MachineType: HP HP EliteBook 840 G3
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> RelatedPackageVersions:
> cheese 3.38.0-4
> cheese-common 3.38.0-4
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 04/20/2021
> dmi.bios.release: 1.52
> dmi.bios.vendor: HP
> dmi.bios.version: N75 Ver. 01.52
> dmi.board.name: 8079
> dmi.board.vendor: HP
> dmi.board.version: KBC Version 85.79
> dmi.chassis.type: 10
> dmi.chassis.vendor: HP
> dmi.ec.firmware.release: 133.121
> dmi.modalias:
> dmi:bvnHP:bvrN75Ver.01.52:bd04/20/2021:br1.52:efr133.121:svnHP:pnHPEliteBook840G3:pvr:sku2FZ00UP#ABA:rvnHP:rn8079:rvrKBCVersion85.79:cvnHP:ct10:cvr:
> dmi.product.family: 103C_5336AN HP EliteBook
> dmi.product.name: HP EliteBook 840 G3
> dmi.product.sku: 2FZ00UP#ABA
> dmi.sys.vendor: HP
> lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 004: ID 04f2:b51c Chicony Electronics Co., Ltd HP HD
> Camera
> Bus 001 Device 003: ID 138a:003f Validity Sensors, Inc. VFS495
> Fingerprint Reader
> Bus 001 Device 002: ID 154b:0054 PNY USB 2.0 FD
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> ---
> ProblemType: Bug
> ApportVersion: 2.20.11-0ubuntu68
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: ubuntu 5074 F.... pulseaudio
> CasperMD5CheckResult: pass
> CasperVersion: 1.465
> CurrentDesktop: ubuntu:GNOME
> DistroRelease: Ubuntu 21.10
> LiveMediaBuild: Ubuntu 21.10 "Impish Indri" - Alpha amd64 (20210915)
> Lsusb:
> Bus 002 Device 002: ID 0781:5581 SanDisk Corp. Ultra
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 003: ID 04f2:b51c Chicony Electronics Co., Ltd HP HD
> Camera
> Bus 001 Device 002: ID 138a:003f Validity Sensors, Inc. VFS495
> Fingerprint Reader
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: HP HP EliteBook 840 G3
> NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
> Package: linux (not installed)
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz
> file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash ---
> ProcVersionSignature: Ubuntu 5.13.0-14.14-generic 5.13.1
> RelatedPackageVersions:
> linux-restricted-modules-5.13.0-14-generic N/A
> linux-backports-modules-5.13.0-14-generic N/A
> linux-firmware 1.199
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> Tags: impish
> Uname: Linux 5.13.0-14-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 04/20/2021
> dmi.bios.release: 1.52
> dmi.bios.vendor: HP
> dmi.bios.version: N75 Ver. 01.52
> dmi.board.name: 8079
> dmi.board.vendor: HP
> dmi.board.version: KBC Version 85.79
> dmi.chassis.type: 10
> dmi.chassis.vendor: HP
> dmi.ec.firmware.release: 133.121
> dmi.modalias:
> dmi:bvnHP:bvrN75Ver.01.52:bd04/20/2021:br1.52:efr133.121:svnHP:pnHPEliteBook840G3:pvr:sku2FZ00UP#ABA:rvnHP:rn8079:rvrKBCVersion85.79:cvnHP:ct10:cvr:
> dmi.product.family: 103C_5336AN HP EliteBook
> dmi.product.name: HP EliteBook 840 G3
> dmi.product.sku: 2FZ00UP#ABA
> dmi.sys.vendor: HP
>
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>
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>
>