Comment 2 for bug 602036

Revision history for this message
Chow Loong Jin (hyperair) wrote : Re: [Bug 602036] [NEW] banshee start with an empty grey window

On Mon, 05 Jul 2010 20:51:41 -0000
Le Gluon Du Net <email address hidden> wrote:

> Public bug reported:
>
> Binary package hint: banshee
>
> I could no more use banshee for today: when I launch it the window
> stay grey and nothing more. This app is too unstable, I'm thinking to
> return to rhythmbox.

Thanks for taking the time to report this bug. However, the information
provided with this bug report is insufficient to debug the problem.

I have noticed you're using version 1.6.0, which is outdated, Please
enable "lucid-updates" using the Updates tab in
System->Administration->Software Sources and install Banshee 1.6.1 from
there.

If this bug still occurs after upgrading to 1.6.1, then please perform
the following:
1. Run "banshee --debug" in a terminal.
2. Wait for Banshee to hang.
3. Open a new terminal, and run "killall -SIGQUIT banshee-1". This
   should cause Banshee to dump a stack trace and where it's stuck on
   the original terminal.
4. Copy all the output from the terminal Banshee is running on into a
   file and attach it here.

--
Kind regards,
Chow Loong Jin