Ubuntu
apport package

  1. Bug #1998309
  2. Comment #9

Comment 9 for bug 1998309

Revision history for this message
kevin (ke7in) wrote : Re: [Bug 1998309] Re: attempted to report a few of the bugs I'm experiencing using 22.10 (I'm using on 2 machines)...and the bug reporter crashed when I tried to exit / redo.

Yeah, I just removed 22.10. It was just far too unstable. I had a crash where I couldn't do anything, not even shut my system down, it appeared to be a kde issue. So I am now testing 22.04 on my desktop and mint 21 on my laptop.

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------- Original Message -------
On Monday, December 5th, 2022 at 1:19 PM, Benjamin Drung <email address hidden> wrote:

> If the upload was successful, you can find the oops UUID in
> "/var/crash/*.uploaded". After the Ubuntu release, bugs are reported
> only to the error tracker by default. See
> https://help.ubuntu.com/community/ReportingBugs#Reporting_a_crash_in_the_stable_release
>
> I tried to reproduce it a an Kubuntu 22.10 VM:
>
> 1. type 'ubuntu-bug' in konsole
> 2. click audio related
> 3. PolicyKit1-KDE-Agent pops up twice asking for the password. Hit OK or cancel
> 4. Problem report overview appears
>
> So that works as expected, but following causes a hang:
>
> 1. type 'ubuntu-bug' in konsole
> 2. click 'display (X.org)' related and then OK
> 3. On the next page, don't click "OK", click "Cancel"
>
> I retried these steps on GNOME and it works there without a hand.
> Therefore this hang is tied to apport-kde. I will update this bug report
> to just be about this apport-kde hand on cancel the display related
> report. If you find other issues with apport, do not hesistate to report
> new bug reports.
>
> ** Summary changed:
>
> - attempted to report a few of the bugs I'm experiencing using 22.10 (I'm using on 2 machines)...and the bug reporter crashed when I tried to exit / redo.
> + apport-kde hangs when canceling a display related report
>
> ** Description changed:
>
> - 1. Ubuntu 22.10 (studio install)
> + apport-kde hangs when canceling a display related report:
>
> - 2. 2.23.1-0ubuntu3 500
> + 1. Log-in to a KDE session
> + 2. type 'ubuntu-bug' in konsole
> + 3. click 'display (X.org)' related and then OK
> + 4. On the next page, don't click "OK", click "Cancel"
>
> - 3. I was on generic bug selection screen and picked the "best fitting"
> - one (konsole popped up 1319), but realized there were no great options
> - and went to 'x' it out to dig a little more...
> -
> - 4. crash.
> + The windows will hang. See screenshot in comment 3.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.10
> Package: apport-kde 2.23.1-0ubuntu3
> ProcVersionSignature: Ubuntu 5.19.0-1009.10-lowlatency 5.19.7
> Uname: Linux 5.19.0-1009-lowlatency x86_64
> ApportVersion: 2.23.1-0ubuntu3
> Architecture: amd64
> CasperMD5CheckResult: unknown
> CrashReports: 640:1000:124:25603405:2022-11-30 02:13:38.032846897 -0500:2022-11-30 02:13:35.548841973 -0500:/var/crash/_usr_bin_avplayer.1000.crash
> CurrentDesktop: KDE
> Date: Wed Nov 30 03:11:50 2022
> InstallationDate: Installed on 2022-11-29 (0 days ago)
> InstallationMedia: Ubuntu-Studio 22.10 "Kinetic Kudu" - Release amd64 (20221017.1)
> PackageArchitecture: all
> SourcePackage: apport
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> ** Changed in: apport (Ubuntu)
> Status: Incomplete => Triaged
>
>
> ** Description changed:
>
> apport-kde hangs when canceling a display related report:
>
> 1. Log-in to a KDE session
> 2. type 'ubuntu-bug' in konsole
> 3. click 'display (X.org)' related and then OK
> 4. On the next page, don't click "OK", click "Cancel"
>
> The windows will hang. See screenshot in comment 3.
> +
> + Workaround
> + ==========
> +
> + Kill apport-kde since you already clicked cancel which should just close
> + apport.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.10
> Package: apport-kde 2.23.1-0ubuntu3
> ProcVersionSignature: Ubuntu 5.19.0-1009.10-lowlatency 5.19.7
> Uname: Linux 5.19.0-1009-lowlatency x86_64
> ApportVersion: 2.23.1-0ubuntu3
> Architecture: amd64
> CasperMD5CheckResult: unknown
> CrashReports: 640:1000:124:25603405:2022-11-30 02:13:38.032846897 -0500:2022-11-30 02:13:35.548841973 -0500:/var/crash/_usr_bin_avplayer.1000.crash
> CurrentDesktop: KDE
> Date: Wed Nov 30 03:11:50 2022
> InstallationDate: Installed on 2022-11-29 (0 days ago)
> InstallationMedia: Ubuntu-Studio 22.10 "Kinetic Kudu" - Release amd64 (20221017.1)
> PackageArchitecture: all
> SourcePackage: apport
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> ** Changed in: apport (Ubuntu)
> Importance: Undecided => Low
>
>
> ** Description changed:
>
> apport-kde hangs when canceling a display related report:
>
> 1. Log-in to a KDE session
> 2. type 'ubuntu-bug' in konsole
> 3. click 'display (X.org)' related and then OK
> 4. On the next page, don't click "OK", click "Cancel"
>
> The windows will hang. See screenshot in comment 3.
> -
> - Workaround
> - ==========
> -
> - Kill apport-kde since you already clicked cancel which should just close
> - apport.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.10
> Package: apport-kde 2.23.1-0ubuntu3
> ProcVersionSignature: Ubuntu 5.19.0-1009.10-lowlatency 5.19.7
> Uname: Linux 5.19.0-1009-lowlatency x86_64
> ApportVersion: 2.23.1-0ubuntu3
> Architecture: amd64
> CasperMD5CheckResult: unknown
> CrashReports: 640:1000:124:25603405:2022-11-30 02:13:38.032846897 -0500:2022-11-30 02:13:35.548841973 -0500:/var/crash/_usr_bin_avplayer.1000.crash
> CurrentDesktop: KDE
> Date: Wed Nov 30 03:11:50 2022
> InstallationDate: Installed on 2022-11-29 (0 days ago)
> InstallationMedia: Ubuntu-Studio 22.10 "Kinetic Kudu" - Release amd64 (20221017.1)
> PackageArchitecture: all
> SourcePackage: apport
> UpgradeStatus: No upgrade log present (probably fresh install)
> +
> + Workaround
> + ==========
> +
> + Kill apport-kde since you already clicked cancel which should just close
> + apport.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1998309
>
> Title:
> apport-kde hangs when canceling a display related report
>
> Status in apport package in Ubuntu:
> Triaged
>
> Bug description:
> apport-kde hangs when canceling a display related report:
>
> 1. Log-in to a KDE session
> 2. type 'ubuntu-bug' in konsole
> 3. click 'display (X.org)' related and then OK
> 4. On the next page, don't click "OK", click "Cancel"
>
> The windows will hang. See screenshot in comment 3.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.10
> Package: apport-kde 2.23.1-0ubuntu3
> ProcVersionSignature: Ubuntu 5.19.0-1009.10-lowlatency 5.19.7
> Uname: Linux 5.19.0-1009-lowlatency x86_64
> ApportVersion: 2.23.1-0ubuntu3
> Architecture: amd64
> CasperMD5CheckResult: unknown
> CrashReports: 640:1000:124:25603405:2022-11-30 02:13:38.032846897 -0500:2022-11-30 02:13:35.548841973 -0500:/var/crash/_usr_bin_avplayer.1000.crash
> CurrentDesktop: KDE
> Date: Wed Nov 30 03:11:50 2022
> InstallationDate: Installed on 2022-11-29 (0 days ago)
> InstallationMedia: Ubuntu-Studio 22.10 "Kinetic Kudu" - Release amd64 (20221017.1)
> PackageArchitecture: all
> SourcePackage: apport
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> Workaround
> ==========
>
> Kill apport-kde since you already clicked cancel which should just
> close apport.
>
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