Comment 0 for bug 1886493

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FAUVE Sylvain (sfchun) wrote :

Ubuntu Release : ubuntu 20.04 LTS release 20.04
Driver : alsa-base : 1.0.25+dfsg-0ubuntu5

On Galaxy Book Ion (model NP950XCJ-X01, from 2020)
The audio device (AKG Stereo Speakers) is detected as : sof-hda-dsp
Profile : Play HiFi quality music

But I get no sound either from the speakers of headphone jack.
Guessing a driver issue, hardware not properly detected.

Note : Laptop was provided with windows10, no sound ok here (so it's not an hardware issue).

Thanks.