Comment 3 for bug 1831393

I tried what you suggested: " please go to
`pavucontrol` [pulse audio volume control] and in the last Configuration
tab, turn off your sound [profile]. Count to 1 (ie. a short delay) then
return the profile setting to what it was before (ie. re-enable your
sound to your default or favorite profile).

Does sound return? (if it does, it'll be for the current session only;
this won't be permanent)."

and it did not work. I did this after resuming from suspend and no sound.
Even after doing this I still had no sound. Only way I have found so far
to get sound back is to shut off and then turn on, or to restart.

On Sun, Jun 2, 2019 at 8:10 PM Chris Guiver <email address hidden> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better.
>
> If you wake your system and it has no sound, can you please go to
> `pavucontrol` [pulse audio volume control] and in the last Configuration
> tab, turn off your sound [profile]. Count to 1 (ie. a short delay) then
> return the profile setting to what it was before (ie. re-enable your
> sound to your default or favorite profile).
>
> Does sound return? (if it does, it'll be for the current session only;
> this won't be permanent).
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1831393
>
> Title:
> [HDA-Intel - HDA Intel PCH, playback] No sound at all; sound works
> when I turn on the computer and login after the computer is off, but
> if i close the lid computer suspends, and upon wakeup from suspend no
> sound from built in speakers and built in microphone also does not
> work. If shut down and restart then both internal speakers and
> microphone will work. I have tried all available settings to fix
> this, but as a regular user, I have not been able to fix problem.
> Thank you for your help.
>
> Status in alsa-driver package in Ubuntu:
> New
>
> Bug description:
> No sound from internal speakers and internal microphone does not work
> upon wake from suspend. No available settings can make sound work, but
> if computer is shut down and restarted then sound works until lid is
> closed and computer enters suspend. Then upon wake up from suspend,
> internal speakers and microphone will not work again until computer is
> restarted. Asus E203M, Ubuntu 18.04
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu5
> ProcVersionSignature: Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20
> Uname: Linux 4.18.0-20-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.6
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: david 1479 F.... pulseaudio
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Jun 2 19:13:57 2019
> InstallationDate: Installed on 2019-05-29 (4 days ago)
> InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
> (20190210)
> PackageArchitecture: all
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_DevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: gdm 1082 F.... pulseaudio
> david 1479 F.... pulseaudio
> Symptom_Type: No sound at all
> Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 06/26/2018
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: E203MAS.302
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: E203MAS
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK COMPUTER INC.
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrE203MAS.302:bd06/26/2018:svnASUSTeKCOMPUTERINC.:pnVivoBook12_ASUSLaptopE203MAS_E203MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE203MAS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
> dmi.product.family: VivoBook
> dmi.product.name: VivoBook 12_ASUS Laptop E203MAS_E203MA
> dmi.product.version: 1.0
> dmi.sys.vendor: ASUSTeK COMPUTER INC.
>
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