Comment 5 for bug 1275198

I didn't set anything.  Installed an update and sound stopped working.

On Saturday, February 1, 2014 7:25 PM, Raymond <email address hidden> wrote:

https://wiki.ubuntu.com/PulseAudio/Log

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https://bugs.launchpad.net/bugs/1275198

Title:
  [HP EliteBook 8560w, IDT 92HD81B1X5, Speaker, Internal] No sound at
  all

Status in “alsa-driver” package in Ubuntu:
  Incomplete

Bug description:
  After an update a few weeks ago the internal speakers on my laptop
  stopped working.  Audio from headphones works fine.  Tried upgrading
  version of Ubuntu but still won't work.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.11.0-15.25-generic 3.11.10
  Uname: Linux 3.11.0-15-generic i686
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  user      1933 F.... pulseaudio
   /dev/snd/controlC0:  user      1933 F.... pulseaudio
   /dev/snd/pcmC0D0p:  user      1933 F...m pulseaudio
  Date: Fri Jan 31 23:25:21 2014
  InstallationDate: Installed on 2012-01-10 (752 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  user      1933 F.... pulseaudio
   /dev/snd/controlC0:  user      1933 F.... pulseaudio
   /dev/snd/pcmC0D0p:  user      1933 F...m pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [HP EliteBook 8560w, IDT 92HD81B1X5, Speaker, Internal] No sound at all
  UpgradeStatus: Upgraded to saucy on 2014-02-01 (0 days ago)
  dmi.bios.date: 05/10/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68SVD Ver. F.02
  dmi.board.name: 1631
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 01.33
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68SVDVer.F.02:bd05/10/2011:svnHewlett-Packard:pnHPEliteBook8560w:pvrA0001C02:rvnHewlett-Packard:rn1631:rvrKBCVersion01.33:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8560w
  dmi.product.version: A0001C02
  dmi.sys.vendor: Hewlett-Packard
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-01-31T23:12:02.568169

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