Comment 3 for bug 2074335

Revision history for this message
Toygar Par (toygar) wrote : Re: [Bug 2074335] Re: Xorg freeze

Hi Daniel,
Instruction 1 - I ran the commands on ins 1 and attached the text files.
Instruction 2 - I do not see a whoopsie relating to July 29th crash freeze.
[image: Screenshot from 2024-07-30 23-19-06.png]
Instruction 3 - the link you have provided has no errors reported.

[image: Screenshot from 2024-07-30 23-20-05.png]
Hope these help.
Thank you in advance for your support.
Sincerely,
Toygar

On Mon, Jul 29, 2024 at 9:40 AM Daniel van Vugt <email address hidden>
wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. It sounds like some part of the system has crashed. To
> help us find the cause of the crash please follow these steps:
>
> 1. Run these commands:
> journalctl -b0 > journal.txt
> journalctl -b-1 > prevjournal.txt
> and attach the resulting text files here.
>
> 2. Look in /var/crash for crash files and if found run:
> ubuntu-bug YOURFILE.crash
> Then tell us the ID of the newly-created bug.
>
> 3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where
> ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
> Do you find any links to recent problems on that page? If so then please
> send the links to us.
>
> Please take care to avoid attaching .crash files to bugs as we are
> unable to process them as file attachments. It would also be a security
> risk for yourself.
>
> ** Package changed: xorg (Ubuntu) => ubuntu
>
> ** Changed in: ubuntu
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2074335
>
> Title:
> Xorg freeze
>
> Status in Ubuntu:
> Incomplete
>
> Bug description:
> Last night, early in the morning(July 29 around 00:20, the wholesystem
> crashed and I had to push the restart button on the desktop. I had
> just finished building a kernel for gentoo in VM workstation pro. I
> just tried to close google chrome on my main ubuntu desktop, computer
> froze. This morning at cli, typed journalctl -p error, and it's saying
> bunch of stuff about cpu being stuck.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 24.04
> Package: xorg 1:7.7+23ubuntu3
> ProcVersionSignature: Ubuntu 6.8.0-39.39-generic 6.8.8
> Uname: Linux 6.8.0-39-generic x86_64
> NonfreeKernelModules: nvidia_modeset nvidia
> .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular
> file.
> .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
> .proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular
> file.
> .proc.driver.nvidia.registry: Binary: ""
> .proc.driver.nvidia.suspend: suspend hibernate resume
> .proc.driver.nvidia.suspend_depth: default modeset uvm
> .proc.driver.nvidia.version:
> NVRM version: NVIDIA UNIX x86_64 Kernel Module 535.183.01 Sun May 12
> 19:39:15 UTC 2024
> GCC version:
> ApportVersion: 2.28.1-0ubuntu3
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckResult: pass
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Jul 29 08:48:26 2024
> DistUpgraded: Fresh install
> DistroCodename: noble
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GpuHangFrequency: This is the first time
> GraphicsCard:
> NVIDIA Corporation GA106 [GeForce RTX 3060 Lite Hash Rate] [10de:2504]
> (rev a1) (prog-if 00 [VGA controller])
> Subsystem: Micro-Star International Co., Ltd. [MSI] GA106 [GeForce
> RTX 3060 Lite Hash Rate] [1462:397b]
> Advanced Micro Devices, Inc. [AMD/ATI] Raphael [1002:164e] (rev c4)
> (prog-if 00 [VGA controller])
> Subsystem: Micro-Star International Co., Ltd. [MSI] Raphael
> [1462:7d75]
> InstallationDate: Installed on 2024-07-20 (9 days ago)
> InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64
> (20240424)
> MachineType: Micro-Star International Co., Ltd. MS-7D75
> ProcEnviron:
> LANG=en_US.UTF-8
> PATH=(custom, no user)
> SHELL=/bin/bash
> TERM=xterm-256color
> XDG_RUNTIME_DIR=<set>
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-39-generic
> root=UUID=7a79c852-07bb-478d-9cac-84c35c500341 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> Symptom: display
> Title: Xorg freeze
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 07/17/2024
> dmi.bios.release: 5.35
> dmi.bios.vendor: American Megatrends International, LLC.
> dmi.bios.version: 1.J4
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: MAG B650 TOMAHAWK WIFI (MS-7D75)
> dmi.board.vendor: Micro-Star International Co., Ltd.
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: To be filled by O.E.M.
> dmi.chassis.type: 3
> dmi.chassis.vendor: Micro-Star International Co., Ltd.
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInternational,LLC.:bvr1.J4:bd07/17/2024:br5.35:svnMicro-StarInternationalCo.,Ltd.:pnMS-7D75:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMAGB650TOMAHAWKWIFI(MS-7D75):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:skuTobefilledbyO.E.M.:
> dmi.product.family: To be filled by O.E.M.
> dmi.product.name: MS-7D75
> dmi.product.sku: To be filled by O.E.M.
> dmi.product.version: 1.0
> dmi.sys.vendor: Micro-Star International Co., Ltd.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.120-2build1
> version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.9-0ubuntu0.1
> version.libgl1-mesa-glx: libgl1-mesa-glx N/A
> version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
> version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20210115-1build1
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.17-2build1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+bug/2074335/+subscriptions
>
>