Thank you for taking the time to report this bug and helping to make Ubuntu better. Please check for crashes and also collect a full system log:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.
3. Run:
journalctl -b0 > journal.txt
and attach the resulting text file here.
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please check for crashes and also collect a full system log:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https:/ /errors. ubuntu. com/user/ ID where ID is the content of file /var/lib/ whoopsie/ whoopsie- id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.
3. Run:
journalctl -b0 > journal.txt
and attach the resulting text file here.