Comment 12 for bug 1874662

Revision history for this message
Lucas Villela Neder Issa (lucas-issa) wrote :

Hi.

I'd like to add some more information to help so solve this bug.

In my case I'm pretty sure that it is a bug. I think it is hardware compatibility problem. In my case it does not seems to be a faulty hardware problem.

Using exactly the same hardware with the same USB stick (SD card with USB card adapter) I could install 3 different OS (Windows, Manjaro and Debian) without problems and the computer has been used without problems. But I've tried (many tries) some different flavors and versions of Ubuntu and all of then had the same problem as described in this bug issue.

I've tested memory with memtest89+. No errors was found.
I've checked the ISO image with checksum.
I've ran cmp between ISO file and USB stick.

Laptop configuration:
Acer TravelMate|P (TMP449-G2-M) whith HD changed to SSD (Crucial BX500 240GB)
RAM: 8GB
Processor: Intel Core i5-7200U CPU @ 2.50GHz x 4
Graphics: Only Intel HD Graphics 620 (KBL GT2)

I've also tried to install in a other older laptop and exactly the same problem happen.
I've used the same SSD.

Older laptop configuration:
Acer Travel 3260 series whith HD changed to SSD (Crucial BX500 240GB)
RAM: 3GB
Processor: Intel Core Duo (32bits)

So I believe that the compatibility problem is related with the SSD. In my case with this specific SSD: Crucial BX500.

Observation:
I have 2 Crutial BX500 running in 2 different computers without problems. One is running using only Windows 10 and other one is running Windows 10 and Manjara (the first configuration described).

I hope this information can help to solve this bug.

If you need more information let know.

Thanks.