External monitor keeps going blank
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Unity |
New
|
Undecided
|
Unassigned | ||
Ubuntu |
Confirmed
|
Medium
|
Unassigned |
Bug Description
I have an external monitor connected to my Thinkpad as an extended desktop. On Ubuntu 15.10 it worked fine but in 16.04 it 'crashes' under certain conditions.
When you move mouse from the external monitor across and hover over the laptop screen the external monitor blanks out. It sometimes 'comes back to life' after a few seconds. The monitor also sometimes drops out of it's own accord and appears to be random.
The laptop isn't disconnecting from the monitor as if you take a screenshot you'll still see your extended desktop with windows open but the monitor is no longer detecting a signal from the laptop.
To 'fix' either:
1. Run startx
2. Change something in the display menu (ie. the resolution), basically anything to force the laptop to 'update' the desktop and rescale
3. log out/shutdown/
4. Turn the monitor off and on, disconnect the cable (DisplayPort)
To be clear/Tldr; - this is not an issue with the monitor or cable, it still works fine with other laptops and had been fine up until the upgrade to 16.04. (When it initially started happening I assumed it was a cable issue so I have swapped out the cable a couple of times) and the monitor does not 'disconnect': just blanks out.
Hardware - Thinkpad T410 (Intel Ironlake)
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: evince 3.18.2-1ubuntu4
ProcVersionSign
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Apr 25 13:26:31 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-09-21 (216 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_GB.UTF-8
SHELL=/usr/bin/zsh
SourcePackage: evince
UpgradeStatus: Upgraded to xenial on 2016-04-22 (3 days ago)
tags: | added: blank graphics hardware monitor |
affects: | evince (Ubuntu) → ubuntu |
Changed in ubuntu: | |
importance: | Undecided → Medium |
I have the same problem happening after the upgrade from 15.10 to 16.04.
I have a Dell Latitude E7450 plugged into a dock with 3 external monitors (I'm not using the notebook display). After the upgrade by some reason two of the monitors randomly blanks and come back after 1 or 2 seconds. I couldn't find a way to reproduce the problem, it is random.
The interesting thing is that 1 of the 3 monitors never does that, the one that is using a VGA cable. The other two are using DisplayPort.