Activity log for bug #1574617

Date Who What changed Old value New value Message
2016-04-25 12:34:27 Hugh Wells bug added bug
2016-04-25 12:36:27 Hugh Wells description I have an external monitor connected to my Thinkpad as an extended desktop. On Ubuntu 15.10 it worked fine but in 16.04 it 'crashes' under certain conditions. When you move mouse from the external monitor across and hover over the laptop screen the external monitor blanks out. It sometimes 'comes back to life' after a few seconds. The monitor also sometimes drops out of it's own accord and appears to be random. The laptop isn't disconnecting from the monitor as if you take a screenshot you'll still see your extended desktop with windows open but the monitor is no longer detecting a signal from the laptop. To 'fix' either: 1. Run startx 2. Change something in the display menu (ie. the resolution), basically anything to force the laptop to 'update' the desktop and rescale 3. log out/shutdown/restart To be clear/Tldr; - this is not an issue with the monitor or cable, it still works fine with other laptops and had been fine up until the upgrade to 16.04. (When it initially started happening I assumed it was a cable issue so I have swapped out the cable a couple of times) and the monitor does not 'disconnect': just blanks out. Hardware - Thinkpad T410 (Intel Ironlake) ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: evince 3.18.2-1ubuntu4 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CurrentDesktop: Unity Date: Mon Apr 25 13:26:31 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2015-09-21 (216 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_GB.UTF-8 SHELL=/usr/bin/zsh SourcePackage: evince UpgradeStatus: Upgraded to xenial on 2016-04-22 (3 days ago) I have an external monitor connected to my Thinkpad as an extended desktop. On Ubuntu 15.10 it worked fine but in 16.04 it 'crashes' under certain conditions. When you move mouse from the external monitor across and hover over the laptop screen the external monitor blanks out. It sometimes 'comes back to life' after a few seconds. The monitor also sometimes drops out of it's own accord and appears to be random. The laptop isn't disconnecting from the monitor as if you take a screenshot you'll still see your extended desktop with windows open but the monitor is no longer detecting a signal from the laptop. To 'fix' either: 1. Run startx 2. Change something in the display menu (ie. the resolution), basically anything to force the laptop to 'update' the desktop and rescale 3. log out/shutdown/restart 4. Turn the monitor off and on, disconnect the cable (DisplayPort) To be clear/Tldr; - this is not an issue with the monitor or cable, it still works fine with other laptops and had been fine up until the upgrade to 16.04. (When it initially started happening I assumed it was a cable issue so I have swapped out the cable a couple of times) and the monitor does not 'disconnect': just blanks out. Hardware - Thinkpad T410 (Intel Ironlake) ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: evince 3.18.2-1ubuntu4 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CurrentDesktop: Unity Date: Mon Apr 25 13:26:31 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2015-09-21 (216 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) ProcEnviron:  LANGUAGE=en_GB:en  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_GB.UTF-8  SHELL=/usr/bin/zsh SourcePackage: evince UpgradeStatus: Upgraded to xenial on 2016-04-22 (3 days ago)
2016-04-25 12:50:32 Hugh Wells tags amd64 apport-bug xenial amd64 apport-bug blank graphics hardware monitor xenial
2016-04-26 20:42:01 Launchpad Janitor evince (Ubuntu): status New Confirmed
2016-04-30 19:18:56 Hugh Wells affects evince (Ubuntu) ubuntu
2016-04-30 19:22:24 Hugh Wells bug task added unity
2016-06-01 04:22:32 Alberto Salvia Novella ubuntu: importance Undecided Medium
2016-08-24 19:36:45 Jigyasu bug added subscriber Jigyasu
2017-03-02 09:22:32 Bernhard Schussek bug added subscriber Bernhard Schussek
2018-01-08 10:39:08 bluehood bug added subscriber Tuamamma
2018-03-02 15:17:30 Rodion bug added subscriber Rodion
2018-04-03 06:53:03 Gamunu Balagalla marked as duplicate 1742602
2018-07-24 20:42:08 Julien-Charles Lévesque bug added subscriber Julien-Charles Lévesque
2018-09-27 07:40:27 Matteus bug added subscriber Matteus
2018-11-18 05:31:37 rbm bug added subscriber rbm
2020-05-14 12:38:36 Oleg Gorobets bug added subscriber Oleg Gorobets
2020-05-29 20:26:35 medevacs removed subscriber medevacs
2020-06-09 03:16:29 Aaron B Lingwood bug added subscriber Aaron B Lingwood