Ubuntu

  1. Bug #1212356
  2. Comment #4

Comment 4 for bug 1212356

Revision history for this message
Jono Bacon (jonobacon) wrote : Re: Ubuntu is hostile to bugs from regular users

Thanks for the report, Josh. Apologies for your frustration.

I agree that https://help.ubuntu.com/community/ReportingBugs is a mess. I am assigning this bug to Nicholas Skaggs on my team to clean up that page and make it easier to report bugs.

I do believe that filing bugs with ubuntu-bug is the best way to file a bug - it helps to provide debugging and log information that is essential for resolving issues, but https://help.ubuntu.com/community/ReportingBugs should provide better guidance and a step by step guide to using ubuntu-bug more effectively.