Comment 11 for bug 1212356

Josh,

As someone who has 65 and 68 year old parents, and 90 year old grandparents who have issues even with Windows and relies on me to solve the problems when they occur, I sympathize with you, however I'm going to go out on a limb and say most 76 year olds aren't using linux, or those that are at least know who to contact when things go wrong (like yourself). But, as most 76 year olds I know and have worked with (which is quite a large group) are using Windows or Apple software, I did leave those groups out of my analysis initially.

However, as Quinn has pointed out, there *is* built in functionality, `ubuntu-bug -w`, which will allow the user to click the window of the program that is causing issues (however if the issue is a crash issue or worse, then it is a bit more difficult to use this method to file a bug, and in those cases it's usually a good idea to check with someone who knows what they're doing or ask for help finding such information as the source-package, as a part of triage is to verify a bug is against a given source package).