Comment 199 for bug 11334

On Sat, 2010-02-20 at 19:13 +0000, Tralalalala wrote:
[...much ranting elided...]
> Users are losing their work time after time. They write a large e-mail
> in OpenOffice.org (yes, some people do such things), then copy
> everything, close OpenOffice.org and start Evolution to send the
> contents of the clipboard to someone. This works in every operating
> system (except Linux) and users are used to this behavior. It's
> completely obvious this works, always and everywhere. It's completely
> obvious to expect this behavior in Linux and it's completely ridiculous
> this doesn't work in Linux. For a user it's completely obvious the
> content isn't lost, so a user just closes OpenOffice.org and is really
> surprised when he wants to paste the content of the clipboard in
> Evolution and the clipboard is empty. A user really doesn't know what's
> going on and he's lost maybe an hour of work!!!

Indeed, this is what concerns me. When I was doing product development,
a bug that caused loss of user data was SEV 1 and took priority over
just about everything else.

I'm having a hard time reconciling this with "Importance: wishlist"
in launchpad.

While I acknowledge the challenge of getting the problem fixed
in a large variety of applications, I think a lot of the
heated discussion here would be reduced if launchpad more
clearly acknowledged the severity of the bug.

The "affects me too" mechanism is relevant, of course; evidently
53 people have found/used it. But when people are affected by
this bug, they're much more likely to throw their computer out
the window than learn about launchpad and find the
"affects me too" button.

On Fri, 2010-02-19 at 20:24 +0000, Saïvann Carignan wrote:
> Dan Connolly : Developers regularly read bugs. When they can fix the
> bug, they assign the bug to themself and generally, it doesn't take a
> week before we get a update. Each Ubuntu release has blueprints, which
> are discussed in UDS with the ubuntu concil.

What's UDS? Whats the ubuntu council?

Ah..

"At the beginning of a new development cycle, Ubuntu developers from
around the world gather to help shape and scope the next release of
Ubuntu. The summit is open to the public, but is not a traditional
conference, exhibition or other audience-oriented event. Rather, it is
an opportunity for Ubuntu developers - who usually collaborate online -
to work together in person on specific tasks."
 -- http://www.ubuntu.com/news/spotlight/uds

"The social structures and community processes of Ubuntu are supervised
by the Ubuntu Community Council. It is the Community Council that
approves the creation of a new Team or Project, and appointment of team
leaders. ... You can submit an item or proposal for discussion by the
Community Council using the wiki page CommunityCouncilAgenda. "
http://www.ubuntu.com/community/processes/council

Thanks. That's the sort of answer I was looking for when I asked how
development priorities get set.

--
Dan Connolly, W3C http://www.w3.org/People/Connolly/
gpg D3C2 887B 0F92 6005 C541 0875 0F91 96DE 6E52 C29E