Ubuntu GNOME

  1. Bug #1163501
  2. Comment #77

Comment 77 for bug 1163501

Revision history for this message
Adam Porter (alphapapa) wrote :

After upgrading my machines to Trusty, I can no longer run CrashPlanDesktop, the UI for the CrashPlan backup service.

war59312's workaround does seem to work. It's not necessary to stop and restart the service, because it's completely separate from the UI app. Simply run this command to add the workaround to the config file, and then run CrashPlanDesktop:

$ sed -i 's/GUI_JAVA_OPTS="/GUI_JAVA_OPTS="-Dorg.eclipse.swt.browser.DefaultType=mozilla /' /usr/local/crashplan/bin/run.conf

I just submitted a support ticket to Code42 (Request #471934) detailing the bug and providing links to this and other bug reports. Hopefully they will fix it soon, and then the workaround can be removed.

Very disappointing to encounter this unfixed bug more than a year after it was first reported. But thankfully, open bug trackers like this make it easy to collaborate on fixes.