Comment 2 for bug 1815257

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner.

Ubuntu 18.10 (cosmic) reached end-of-life on July 18, 2019.

Do you still see an issue when using a supported release of Ubuntu?

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

If so, please add a comment here telling us which new version it is in and change the bug status back to 'New'.