Comment 12 for bug 1853093

Hi Zhipeng,

I have not been able to reproduced the issue as of now.

Regards
Anirudh Gupta

-----Original Message-----
From: <email address hidden> <email address hidden> On Behalf Of zhipeng liu
Sent: 11 February 2020 12:50
To: Anirudh Gupta <email address hidden>
Subject: [Bug 1853093] Re: StarlingX 2.0 Account is locked for user

Hi Anirudh,

Any update on this issue? Have you reproduced it and collected new logs?

Thanks!
Zhipeng

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Title:
  StarlingX 2.0 Account is locked for user

Status in StarlingX:
  Incomplete

Bug description:
  Brief Description
  -----------------------------

  StarlingX 2.0 Duplex Baremetal is installed which is up and running.

  While using it for more than 30 mins regularly, horizon login fails with Invalid Credentials.
  No change is done in any config file

  When I tried to get a token a CLI, there is an error of "User Account
  Locked"

  {"error":{"code":401,"message":"The account is locked for user:
  230578cde382430a8adac399afab1230.","title":"Unauthorized"}}

  After sometime, it gets login successfully without doing any changes

  Issue
  -------------------

  The Account gets locked for user

  Expected Behaviour
  -------------------------------------

  The Account should never get locked for the user

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