Comment 13 for bug 1241306

Revision history for this message
Sebastian Lackner (slackner) wrote : Re: [Bug 1241306] Re: Pipelight properly installed, blank screen playing Netflix

Hi,

>On the diagnostic site link you provided I fail on Flash and Pipelight
checks.

I assume you mean the check for the user agent and Silverlight/Flash itself
is okay.

This either means you still haven't configured your user agent properly, or
(when you're using for example Ubuntu 13.10) the user-agent switcher itself
does not work. It is a known problem, that most (or even all) user agent
switchers do not work anymore when using the latest version of Chromium on
Ubuntu 13.10.

Please try to use a different browser / user agent switcher or try to set
the user agent via commandline as described in the corresponding FAQ:
https://answers.launchpad.net/pipelight/+faq/2351

If you see additional "failures" on the diagnostic page, please report the
exact messages you see there.

Sebastian

2013/12/27 Eyüp Hakan Duran <email address hidden>

> Hi Sebastian,
>
> Thanks for your response. I updated my graphic card drivers and I get a
> meaningful output from the glxinfo command as follws:
> http://pastebin.com/cQXiJ0r4
>
> I tried disabling HW accelaration again and this time restarting the
> browser with no avail.
>
> I am using the user agent switcher 0.7.3 with the exact string you
> provided.
>
> On the diagnostic site link you provided I fail on Flash and Pipelight
> checks.
>
> The end result is the dreaded N8109 error.
>
> Thanks for your time.
>
> Hakan
>
> --
> You received this bug notification because you are subscribed to
> Pipelight.
> Matching subscriptions: pipelight
> https://bugs.launchpad.net/bugs/1241306
>
> Title:
> Pipelight properly installed, blank screen playing Netflix
>
> Status in Pipelight:
> Incomplete
>
> Bug description:
> Hello-
>
> I am using Linux Mint 15 with KDE and Chrome. I installed Netflix by
> carefully following the installation instructions. I verified that
> silverlight was working properly by visiting the suggested test web
> page and watching yellow balls bounce around, I am using Chrome UA
> Spoofer and switch to Firefox 15. I am able to log into Netflix and
> pick a movie. Once I click on play, the screen turns black and nothing
> happens. I have searched through forums and tried all the solutions I
> can find, to no avail. Netflix Desktop worked fine for me before I
> installed KDE, so I think you may be onto something here. With KDE on
> my system, Netflix Desktop no longer works.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/pipelight/+bug/1241306/+subscriptions
>