Comment 1 for bug 1241306

Revision history for this message
Sebastian Lackner (slackner) wrote : Re: [Bug 1241306] [NEW] Pipelight properly installed, blank screen playing Netflix

Hi,

we have tested the latest wine version ourself with KDE and its very
unlikely that the problem is related to that. As the bubble ball demo works
as expected it is definitely no problem with embedding the window into the
browser, and the rest should basically be independent of the used desktop
environment.

We also had a user yesterday on IRC, for which the Chrome UA Spoofer didn't
work anymore, but I wasn't able to confirm this myself yet, and at least my
old version still seems to work as expected.

Can you please check with http://fds-team.de/pipelight/ if the user agent
string is the problem and which Silverlight version do you see there. You
should see:
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20120427 Firefox/15.0a1
and Silverlight version 5.1.20513.0.

As a workaround you can try to set the user agent via commandline (close
all other browser windows first):

chromium-browser --user-agent="Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0)
Gecko/20120427 Firefox/15.0a1"

If this is not the issue: Did you modify anything manually in the previous
pipelight configuration file (e.g. disable GPU acceleration, ...)? As the
paths have changed in pipelight 0.2.0 with the introduction of
multiplugin-support all these changes are not used anymore.

Sebastian

2013/10/18 Summer Rae <email address hidden>

> Public bug reported:
>
> Hello-
>
> I am using Linux Mint 15 with KDE and Chrome. I installed Netflix by
> carefully following the installation instructions. I verified that
> silverlight was working properly by visiting the suggested test web page
> and watching yellow balls bounce around, I am using Chrome UA Spoofer
> and switch to Firefox 15. I am able to log into Netflix and pick a
> movie. Once I click on play, the screen turns black and nothing happens.
> I have searched through forums and tried all the solutions I can find,
> to no avail. Netflix Desktop worked fine for me before I installed KDE,
> so I think you may be onto something here. With KDE on my system,
> Netflix Desktop no longer works.
>
> ** Affects: pipelight
> Importance: Undecided
> Status: New
>
> --
> You received this bug notification because you are subscribed to
> Pipelight.
> Matching subscriptions: pipelight
> https://bugs.launchpad.net/bugs/1241306
>
> Title:
> Pipelight properly installed, blank screen playing Netflix
>
> Status in Pipelight:
> New
>
> Bug description:
> Hello-
>
> I am using Linux Mint 15 with KDE and Chrome. I installed Netflix by
> carefully following the installation instructions. I verified that
> silverlight was working properly by visiting the suggested test web
> page and watching yellow balls bounce around, I am using Chrome UA
> Spoofer and switch to Firefox 15. I am able to log into Netflix and
> pick a movie. Once I click on play, the screen turns black and nothing
> happens. I have searched through forums and tried all the solutions I
> can find, to no avail. Netflix Desktop worked fine for me before I
> installed KDE, so I think you may be onto something here. With KDE on
> my system, Netflix Desktop no longer works.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/pipelight/+bug/1241306/+subscriptions
>