Comment 38 for bug 1317957

Philip: most likely your email address of your Foundation Membership Profile is not the same E-mail used as the Preferred Email in your Gerrit contact information.

You have to follow the instructions on https://wiki.openstack.org/wiki/How_To_Contribute#Contributor_License_Agreement *exactly* as they're written or things will break. It's complicated, I know, we're working to make this simpler.