Comment 10 for bug 1085511

I had this same problem. I'm using 12.04. When I ran it for the first time, it installed Mono and Gecko. During the Gecko installation, I got an error dialog that said it was unable to create a path something like "%SystemDrive%\Program Files\Mozilla Firefox\defaults" because of "permission denied" or something (sorry I didn't take a screenshot). Retrying didn't work, so I clicked Cancel, and the installation seemed to complete, but when I ran netflix-desktop again, nothing happened. I wiped the profile directory and ran it again, and it installed everything without prompting me for Mono or Gecko, and it seems to work now.