Comment 6 for bug 1926620

Revision history for this message
Mustapha Benziane (musbenziane) wrote : Re: [Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used
  • prevboot.txt Edit (368.3 KiB, text/plain; charset="US-ASCII"; name="prevboot.txt")

Hello Daniel,

I uninstalled the first extension, the second one wasn't installed. Find
attached the requested file.

On Mon, May 3, 2021 at 9:50 AM Daniel van Vugt <email address hidden>
wrote:

> Thanks for the bug report.
>
> Please start by uninstalling these extensions and then reboot:
>
> 'animation-tweaks@Selenium-H',
> '<email address hidden>'
>
> We need to check that first because so many bugs are caused by
> extensions.
>
> If the problem continues to happen after that then please:
>
> 1. Reproduce the freeze again.
>
> 2. Reboot.
>
> 3. Run this command:
>
> journalctl -b-1 > prevboot.txt
>
> 4. Attach the resulting text file here.
>
>
> ** Tags added: touchscreen
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1926620
>
> Title:
> Gnome-Shell freezes when touchscreen is used
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> Gnome-Shell freezes when touchscreen is used on Dell Inspiron 2-in-1
> running 21.04, the dock and the upper bar stop responding, while the
> windows keep running. The problem was notice after upgrade (do-
> release-upgrade -c)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 21.04
> Package: gnome-shell 3.38.4-1ubuntu2
> ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12
> Uname: Linux 5.11.0-16-generic x86_64
> ApportVersion: 2.20.11-0ubuntu65
> Architecture: amd64
> CasperMD5CheckResult: unknown
> CurrentDesktop: ubuntu:GNOME
> Date: Thu Apr 29 15:58:43 2021
> DisplayManager: gdm3
> InstallationDate: Installed on 2021-03-01 (58 days ago)
> InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
> (20210209.1)
> RelatedPackageVersions: mutter-common 3.38.4-1ubuntu2
> SourcePackage: gnome-shell
> UpgradeStatus: Upgraded to hirsute on 2021-04-22 (6 days ago)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1926620/+subscriptions
>