Comment 37 for bug 1265883

Hello,

I have the same issue on my new Hybrid Ultrabook, the HP Spectre 13-h201ef x2 with a clean install of Ubuntu 14.04.1 64-b in dual boot with Windows 8.1 Update 1.

Under Ubuntu, my Synaptics Touchpad doesn't work at all (No response from the Touchpad) and I referred to the following Ubuntu document: https://wiki.ubuntu.com/DebuggingTouchpadDetection to try solving the issue but with no success.

* DebuggingTouchpadDetection *
In case your Touchpad doesn't work at all (No response from the Touchpad)
This is generally a case of a kernel (linux) or xorg bug. Check by connecting an external mouse to see if that works or not.

2. If yes, execute at a terminal:
cat /proc/bus/input/devices

One should see:
I: Bus=0011 Vendor=0002 Product=0007 Version=01b1
N: Name="SynPS/2 Synaptics TouchPad"
P: Phys=isa0060/serio2/input0
S: Sysfs=/devices/platform/i8042/serio2/input/input8
U: Uniq=
H: Handlers=mouse2 event8
B: EV=b
B: KEY=420 0 70000 0 0 0 0 0 0 0 0
B: ABS=11000003

If you do not find something like this (which is my case), then the bug is in the linux kernel. Please follow these steps:
File the bug against the linux package.
Provide the general information.
Enter the following commands in a terminal:
dmesg > ~/dmesg
cat /proc/bus/input/devices > ~/devices
Attach as separate attachments to your bug report ~/dmesg, ~/devices, and your /var/log/Xorg.0.log.

Here attached the first dmesg file I have done on my HP Spectre 13 x2. The two other are following.

My kernel version is 3.13.0-34-generic and my system is up to date.

Thank you for your help.
Cheers.
Joe