Comment 13 for bug 1807406

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Steff (s-teff) wrote :

On a Dell XPS this occurs from time to time and doesn't seem to be related to any suspend activities.

*) During use the keyboard switches off and dmesg shows the mentioned error.
*) Touchpad and mice still work.
*) This also applies to external keyboards. Detaching and attaching them again does not change anything.
*) In the XFCE keyboard configuration dialogue everything is grayed out and no other keyboard models appear in the lists anymore
*) Suspending and resuming does not change anything.
*) In most cases it helps to switch to a console and back. (Strg+Alt+F1 still works.)
*) In other cases one has to reboot.
*) In all cases the keyboard still works on the console

sudo dmidecode | grep -A 9 "System Information"
System Information
 Manufacturer: Dell Inc.
 Product Name: XPS 13 9300
 Version: Not Specified
 Serial Number: 8T5WZ53
 UUID: 4c4c4544-0054-3510-8057-b8c04f5a3533
 Wake-up Type: Power Switch
 SKU Number: 096D
 Family: XPS