Comment 5 for bug 324794

I have been able to get my printer working again. After doing a software update my system recognizes my usb connection. I then had to download my hp driver and then my hp plugin. The printer works okay for now.

> Date: Wed, 27 May 2009 04:51:54 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 324794] Re: Long open questions expiring
>
> As the one who initiated the query that has led to here, I feel
> obligated to respond to this thread. I'm very impressed by the level of
> helpfulness in the Ubuntu community. It's unlike anything I have
> experienced elsewhere. I especially appreciate the kind offer to help me
> get Ubuntu set up on my computer after I mentioned in passing the
> difficulties I was having in addition to the original problem with dial-
> up that I posted about.
>
> I am usually busy with multiple projects at any one time and at the
> moment I am upgrading and reinstalling my computers. I am also
> desperately trying to get off dial-up. For these reasons I decided to
> put Ubuntu on hold for the time being and return to it when I had the
> time and energy to focus on it again. That is why I haven't responded to
> other posts or returned to my original query. I still very much want to
> get Ubuntu up and running on my system, but until I am ready to go with
> a dedicated machine to experiment on, I have relegated it to the 'too
> hard' box.
>
> Thanks again to all, Rikkitic
>
> --
> Long open questions expiring
> https://bugs.launchpad.net/bugs/324794
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Launchpad Answers: Triaged
>
> Bug description:
> Problem
> Many questions still remain unanswered and 'open' even tho we have the skills to solve them. This damages Linux's reputation as well as just Ubuntu's. It also forces people to repost questions that may be half-way answered.
>
> Possible answer
> 1 or 2 experts given more Karma points for Solving questions that have remained unSolved for over 3 days and much less for questions that have been opened for less than 3 days. I think 2 experts (or 1PR person and 1 expert) could be enough to gradually go all the way back and triage/solve any bad-feeling that people may have toward Ubuntu.
>
> Currently we have a great team, both noobs (such as me) and experts/"team leaders" solving most problems soon after they are posted. This is brilliant and people getting answer off 2 or 3 people definitely helps non-experts (like me) feel more comfortable about risking giving an answer, knowing that someone else will cover things i might not have thought of.
>
> Good luck with this
> Regards from
> Tom :)

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