Comment 3 for bug 306347

 :-)

Sure. But even so, the team leader still gets the same issue - for us as LOSA's getting backdoor requests - where he in turn needs to funnel the originator back to answers.

Ignoring isn't really a viable option. :-/
Delegating or answering don't solve the problem - straight back to square one.

"A" solution is to modify the team Details to something like "Please Not Be Using Contact User to Ask for Stuff Done", but that's not exactly an appropriate welcome mat. :-)

???