Resizing 3D Viewer window crashes KiCad

Bug #1627337 reported by Sean
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
KiCad
Invalid
Critical
Unassigned

Bug Description

KiCad crashes immediately when attempting to resize the 3D Viewer window. Crashes after dragging to resize or hitting the maximize window button.

Application: kicad
Version: 4.0.4-stable release build
wxWidgets: Version 3.0.2 (debug,wchar_t,compiler with C++ ABI 1009,GCC 5.2.0,wx containers,compatible with 2.8)
Platform: Windows 7 (build 7601, Service Pack 1), 64-bit edition, 64 bit, Little endian, wxMSW
Boost version: 1.57.0
         USE_WX_GRAPHICS_CONTEXT=OFF
         USE_WX_OVERLAY=OFF
         KICAD_SCRIPTING=ON
         KICAD_SCRIPTING_MODULES=ON
         KICAD_SCRIPTING_WXPYTHON=ON
         USE_FP_LIB_TABLE=HARD_CODED_ON
         BUILD_GITHUB_PLUGIN=ON

Tags: windows
Revision history for this message
Nick Østergaard (nickoe) wrote :

I can not reproduce this issue on windows nor linux. Could you try to provide some details about your graphics card?

Revision history for this message
Sean (braveheart18) wrote :

Sure thing.

Intel HD Graphics 520
Driver Ver - 20.19.15.4474

Revision history for this message
Sean (braveheart18) wrote :

More detailed info...

GPU Shark v0.9.10
(C)2013 Geeks3D - www.geeks3d.com
----------------------------------------
- Elapsed time: 00:00:18
- Windows 7 64-bit build 7601 [Service Pack 1]
- OpenGL info:
 - GL_VERSION: 4.4.0 - Build 20.19.15.4474 (# ext: 227)
 - GL_RENDERER: Intel(R) HD Graphics 520
  GPU 1 - Intel(R) HD Graphics 520
- GPU: Skylake(GT2) (rev: 7)
- Device ID: 8086-1916
- Subvendor: Unknown (17AA-2231)
- Driver version: 20.19.15.4474 ig9icd64.dll
- Bios version: Intel Video BIOS
- GPU memory size: 1024MB
- GPU cores: 24
- GPU ROPs: 2
- GPU Texture units: 8

Revision history for this message
Nick Østergaard (nickoe) wrote :

Does this alo happen with the latest nightly?

Changed in kicad:
importance: Undecided → Critical
Revision history for this message
Nick Østergaard (nickoe) wrote :

Does it also happen with the nigthlies?

Revision history for this message
Sean (braveheart18) wrote : Re: [Bug 1627337] Re: Resizing 3D Viewer window crashes KiCad

I just downloaded

Application: kicad
Version: (2016-11-22 revision ccdfabc)-makepkg, release build
Libraries: wxWidgets 3.0.2
           libcurl/7.46.0 OpenSSL/1.0.2d zlib/1.2.8 libidn/1.32
libssh2/1.6.0 librtmp/2.3
Platform: Windows 7 (build 7601, Service Pack 1), 64-bit edition, 64 bit,
Little endian, wxMSW
- Build Info -
wxWidgets: 3.0.2 (wchar_t,wx containers,compatible with 2.8)
Boost: 1.57.0
Curl: 7.46.0
KiCad - Compiler: GCC 5.2.0 with C++ ABI 1009
        Settings: USE_WX_GRAPHICS_CONTEXT=OFF
                  USE_WX_OVERLAY=OFF
                  KICAD_SCRIPTING=ON
                  KICAD_SCRIPTING_MODULES=ON
                  KICAD_SCRIPTING_WXPYTHON=ON
                  BUILD_GITHUB_PLUGIN=ON
                  KICAD_USE_SCH_IO_MANAGER=OFF
                  KICAD_USE_OCE=ON

And I was still experiencing the crash. Is there a different version I
should try? Old stable?

On Sun, Nov 27, 2016 at 9:55 AM, Nick Østergaard <<email address hidden>
> wrote:

> Does it also happen with the nigthlies?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1627337
>
> Title:
> Resizing 3D Viewer window crashes KiCad
>
> Status in KiCad:
> New
>
> Bug description:
> KiCad crashes immediately when attempting to resize the 3D Viewer
> window. Crashes after dragging to resize or hitting the maximize
> window button.
>
> Application: kicad
> Version: 4.0.4-stable release build
> wxWidgets: Version 3.0.2 (debug,wchar_t,compiler with C++ ABI 1009,GCC
> 5.2.0,wx containers,compatible with 2.8)
> Platform: Windows 7 (build 7601, Service Pack 1), 64-bit edition, 64
> bit, Little endian, wxMSW
> Boost version: 1.57.0
> USE_WX_GRAPHICS_CONTEXT=OFF
> USE_WX_OVERLAY=OFF
> KICAD_SCRIPTING=ON
> KICAD_SCRIPTING_MODULES=ON
> KICAD_SCRIPTING_WXPYTHON=ON
> USE_FP_LIB_TABLE=HARD_CODED_ON
> BUILD_GITHUB_PLUGIN=ON
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/kicad/+bug/1627337/+subscriptions
>

Revision history for this message
Mario Luzeiro (mrluzeiro) wrote :

Are you using the latest drivers version?
Does the pcbnew on OpenGL mode works ok?

Revision history for this message
Sean (braveheart18) wrote :

Yes pcbnew works in OpenGL mode. I tested reading a netlist, moving some parts around and drawing a couple traces

tags: added: windows
Revision history for this message
Wayne Stambaugh (stambaughw) wrote :

Have you tried to duplicate this with a different project such as one of the sample projects? I cannot duplicate the failure with the head of the current 4.0 stable branch or the head of the master branch. There are no 3D viewer bug fixes in the 4.0 branch since 4.0.4 so this bug should still exist if it isn't specific to your system or your project.

Revision history for this message
Sean (braveheart18) wrote :

I downloaded Olinuxino and the 3d viewer still crashed after resizing the
window.

On Thu, Dec 1, 2016 at 2:42 PM, Wayne Stambaugh <email address hidden>
wrote:

> Have you tried to duplicate this with a different project such as one of
> the sample projects? I cannot duplicate the failure with the head of
> the current 4.0 stable branch or the head of the master branch. There
> are no 3D viewer bug fixes in the 4.0 branch since 4.0.4 so this bug
> should still exist if it isn't specific to your system or your project.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1627337
>
> Title:
> Resizing 3D Viewer window crashes KiCad
>
> Status in KiCad:
> New
>
> Bug description:
> KiCad crashes immediately when attempting to resize the 3D Viewer
> window. Crashes after dragging to resize or hitting the maximize
> window button.
>
> Application: kicad
> Version: 4.0.4-stable release build
> wxWidgets: Version 3.0.2 (debug,wchar_t,compiler with C++ ABI 1009,GCC
> 5.2.0,wx containers,compatible with 2.8)
> Platform: Windows 7 (build 7601, Service Pack 1), 64-bit edition, 64
> bit, Little endian, wxMSW
> Boost version: 1.57.0
> USE_WX_GRAPHICS_CONTEXT=OFF
> USE_WX_OVERLAY=OFF
> KICAD_SCRIPTING=ON
> KICAD_SCRIPTING_MODULES=ON
> KICAD_SCRIPTING_WXPYTHON=ON
> USE_FP_LIB_TABLE=HARD_CODED_ON
> BUILD_GITHUB_PLUGIN=ON
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/kicad/+bug/1627337/+subscriptions
>

Revision history for this message
Sean (braveheart18) wrote :

The exceptions appear to occur in ig9icd64.dll

Unhandled exception at 0x000007FED6CE9A3D (ig9icd64.dll) in kicad.exe:
0xC000041D: An unhandled exception was encountered during a user callback.

Exception thrown at 0x000007FED6CE9A3D (ig9icd64.dll) in kicad.exe:
0xC0000005: Access violation reading location 0x00000000000000D0.

On Tue, Dec 6, 2016 at 8:41 AM, Sean McFarlane <email address hidden>
wrote:

> I downloaded Olinuxino and the 3d viewer still crashed after resizing the
> window.
>
> On Thu, Dec 1, 2016 at 2:42 PM, Wayne Stambaugh <
> <email address hidden>> wrote:
>
>> Have you tried to duplicate this with a different project such as one of
>> the sample projects? I cannot duplicate the failure with the head of
>> the current 4.0 stable branch or the head of the master branch. There
>> are no 3D viewer bug fixes in the 4.0 branch since 4.0.4 so this bug
>> should still exist if it isn't specific to your system or your project.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1627337
>>
>> Title:
>> Resizing 3D Viewer window crashes KiCad
>>
>> Status in KiCad:
>> New
>>
>> Bug description:
>> KiCad crashes immediately when attempting to resize the 3D Viewer
>> window. Crashes after dragging to resize or hitting the maximize
>> window button.
>>
>> Application: kicad
>> Version: 4.0.4-stable release build
>> wxWidgets: Version 3.0.2 (debug,wchar_t,compiler with C++ ABI 1009,GCC
>> 5.2.0,wx containers,compatible with 2.8)
>> Platform: Windows 7 (build 7601, Service Pack 1), 64-bit edition, 64
>> bit, Little endian, wxMSW
>> Boost version: 1.57.0
>> USE_WX_GRAPHICS_CONTEXT=OFF
>> USE_WX_OVERLAY=OFF
>> KICAD_SCRIPTING=ON
>> KICAD_SCRIPTING_MODULES=ON
>> KICAD_SCRIPTING_WXPYTHON=ON
>> USE_FP_LIB_TABLE=HARD_CODED_ON
>> BUILD_GITHUB_PLUGIN=ON
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/kicad/+bug/1627337/+subscriptions
>>
>
>

Revision history for this message
Wayne Stambaugh (stambaughw) wrote :

Looks like it's an issue with your intel graphics driver. I have an
older intel graphics chip that works without issues. Do have the latest
drivers installed?

On 12/6/2016 9:43 AM, Sean wrote:
> The exceptions appear to occur in ig9icd64.dll
>
> Unhandled exception at 0x000007FED6CE9A3D (ig9icd64.dll) in kicad.exe:
> 0xC000041D: An unhandled exception was encountered during a user callback.
>
> Exception thrown at 0x000007FED6CE9A3D (ig9icd64.dll) in kicad.exe:
> 0xC0000005: Access violation reading location 0x00000000000000D0.
>
> On Tue, Dec 6, 2016 at 8:41 AM, Sean McFarlane <email address hidden>
> wrote:
>
>> I downloaded Olinuxino and the 3d viewer still crashed after resizing the
>> window.
>>
>> On Thu, Dec 1, 2016 at 2:42 PM, Wayne Stambaugh <
>> <email address hidden>> wrote:
>>
>>> Have you tried to duplicate this with a different project such as one of
>>> the sample projects? I cannot duplicate the failure with the head of
>>> the current 4.0 stable branch or the head of the master branch. There
>>> are no 3D viewer bug fixes in the 4.0 branch since 4.0.4 so this bug
>>> should still exist if it isn't specific to your system or your project.
>>>
>>> --
>>> You received this bug notification because you are subscribed to the bug
>>> report.
>>> https://bugs.launchpad.net/bugs/1627337
>>>
>>> Title:
>>> Resizing 3D Viewer window crashes KiCad
>>>
>>> Status in KiCad:
>>> New
>>>
>>> Bug description:
>>> KiCad crashes immediately when attempting to resize the 3D Viewer
>>> window. Crashes after dragging to resize or hitting the maximize
>>> window button.
>>>
>>> Application: kicad
>>> Version: 4.0.4-stable release build
>>> wxWidgets: Version 3.0.2 (debug,wchar_t,compiler with C++ ABI 1009,GCC
>>> 5.2.0,wx containers,compatible with 2.8)
>>> Platform: Windows 7 (build 7601, Service Pack 1), 64-bit edition, 64
>>> bit, Little endian, wxMSW
>>> Boost version: 1.57.0
>>> USE_WX_GRAPHICS_CONTEXT=OFF
>>> USE_WX_OVERLAY=OFF
>>> KICAD_SCRIPTING=ON
>>> KICAD_SCRIPTING_MODULES=ON
>>> KICAD_SCRIPTING_WXPYTHON=ON
>>> USE_FP_LIB_TABLE=HARD_CODED_ON
>>> BUILD_GITHUB_PLUGIN=ON
>>>
>>> To manage notifications about this bug go to:
>>> https://bugs.launchpad.net/kicad/+bug/1627337/+subscriptions
>>>
>>
>>
>

Revision history for this message
Sean (braveheart18) wrote :
Download full text (3.7 KiB)

Yes I have the latest drivers. I'm going to install 4.04 on an identical
machine to see if I can recreate the bug.

On Tue, Dec 6, 2016 at 10:09 AM, Wayne Stambaugh <<email address hidden>
> wrote:

> Looks like it's an issue with your intel graphics driver. I have an
> older intel graphics chip that works without issues. Do have the latest
> drivers installed?
>
> On 12/6/2016 9:43 AM, Sean wrote:
> > The exceptions appear to occur in ig9icd64.dll
> >
> > Unhandled exception at 0x000007FED6CE9A3D (ig9icd64.dll) in kicad.exe:
> > 0xC000041D: An unhandled exception was encountered during a user
> callback.
> >
> > Exception thrown at 0x000007FED6CE9A3D (ig9icd64.dll) in kicad.exe:
> > 0xC0000005: Access violation reading location 0x00000000000000D0.
> >
> > On Tue, Dec 6, 2016 at 8:41 AM, Sean McFarlane <email address hidden>
> > wrote:
> >
> >> I downloaded Olinuxino and the 3d viewer still crashed after resizing
> the
> >> window.
> >>
> >> On Thu, Dec 1, 2016 at 2:42 PM, Wayne Stambaugh <
> >> <email address hidden>> wrote:
> >>
> >>> Have you tried to duplicate this with a different project such as one
> of
> >>> the sample projects? I cannot duplicate the failure with the head of
> >>> the current 4.0 stable branch or the head of the master branch. There
> >>> are no 3D viewer bug fixes in the 4.0 branch since 4.0.4 so this bug
> >>> should still exist if it isn't specific to your system or your project.
> >>>
> >>> --
> >>> You received this bug notification because you are subscribed to the
> bug
> >>> report.
> >>> https://bugs.launchpad.net/bugs/1627337
> >>>
> >>> Title:
> >>> Resizing 3D Viewer window crashes KiCad
> >>>
> >>> Status in KiCad:
> >>> New
> >>>
> >>> Bug description:
> >>> KiCad crashes immediately when attempting to resize the 3D Viewer
> >>> window. Crashes after dragging to resize or hitting the maximize
> >>> window button.
> >>>
> >>> Application: kicad
> >>> Version: 4.0.4-stable release build
> >>> wxWidgets: Version 3.0.2 (debug,wchar_t,compiler with C++ ABI
> 1009,GCC
> >>> 5.2.0,wx containers,compatible with 2.8)
> >>> Platform: Windows 7 (build 7601, Service Pack 1), 64-bit edition, 64
> >>> bit, Little endian, wxMSW
> >>> Boost version: 1.57.0
> >>> USE_WX_GRAPHICS_CONTEXT=OFF
> >>> USE_WX_OVERLAY=OFF
> >>> KICAD_SCRIPTING=ON
> >>> KICAD_SCRIPTING_MODULES=ON
> >>> KICAD_SCRIPTING_WXPYTHON=ON
> >>> USE_FP_LIB_TABLE=HARD_CODED_ON
> >>> BUILD_GITHUB_PLUGIN=ON
> >>>
> >>> To manage notifications about this bug go to:
> >>> https://bugs.launchpad.net/kicad/+bug/1627337/+subscriptions
> >>>
> >>
> >>
> >
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1627337
>
> Title:
> Resizing 3D Viewer window crashes KiCad
>
> Status in KiCad:
> New
>
> Bug description:
> KiCad crashes immediately when attempting to resize the 3D Viewer
> window. Crashes after dragging to resize or hitting the maximize
> window button.
>
> Application: kicad
> Version: 4.0.4-stable release build
> wxWidgets: Version 3.0.2 (debug,wchar_t,com...

Read more...

Revision history for this message
Sean (braveheart18) wrote :
Download full text (4.2 KiB)

Turns out I lied, I did not have the latest drivers. Updating from Device
Manager said I was up to date, but there was a new driver on lenovos
website.

Date - 10/7/16
Ver - 21.20.16.4534

And now...

3DViewer won't even start before Kicad crashes. Guess its back to the old
drivers.

On Tue, Dec 6, 2016 at 10:27 AM, Sean McFarlane <email address hidden>
wrote:

> Yes I have the latest drivers. I'm going to install 4.04 on an identical
> machine to see if I can recreate the bug.
>
> On Tue, Dec 6, 2016 at 10:09 AM, Wayne Stambaugh <
> <email address hidden>> wrote:
>
>> Looks like it's an issue with your intel graphics driver. I have an
>> older intel graphics chip that works without issues. Do have the latest
>> drivers installed?
>>
>> On 12/6/2016 9:43 AM, Sean wrote:
>> > The exceptions appear to occur in ig9icd64.dll
>> >
>> > Unhandled exception at 0x000007FED6CE9A3D (ig9icd64.dll) in kicad.exe:
>> > 0xC000041D: An unhandled exception was encountered during a user
>> callback.
>> >
>> > Exception thrown at 0x000007FED6CE9A3D (ig9icd64.dll) in kicad.exe:
>> > 0xC0000005: Access violation reading location 0x00000000000000D0.
>> >
>> > On Tue, Dec 6, 2016 at 8:41 AM, Sean McFarlane <email address hidden>
>> > wrote:
>> >
>> >> I downloaded Olinuxino and the 3d viewer still crashed after resizing
>> the
>> >> window.
>> >>
>> >> On Thu, Dec 1, 2016 at 2:42 PM, Wayne Stambaugh <
>> >> <email address hidden>> wrote:
>> >>
>> >>> Have you tried to duplicate this with a different project such as one
>> of
>> >>> the sample projects? I cannot duplicate the failure with the head of
>> >>> the current 4.0 stable branch or the head of the master branch. There
>> >>> are no 3D viewer bug fixes in the 4.0 branch since 4.0.4 so this bug
>> >>> should still exist if it isn't specific to your system or your
>> project.
>> >>>
>> >>> --
>> >>> You received this bug notification because you are subscribed to the
>> bug
>> >>> report.
>> >>> https://bugs.launchpad.net/bugs/1627337
>> >>>
>> >>> Title:
>> >>> Resizing 3D Viewer window crashes KiCad
>> >>>
>> >>> Status in KiCad:
>> >>> New
>> >>>
>> >>> Bug description:
>> >>> KiCad crashes immediately when attempting to resize the 3D Viewer
>> >>> window. Crashes after dragging to resize or hitting the maximize
>> >>> window button.
>> >>>
>> >>> Application: kicad
>> >>> Version: 4.0.4-stable release build
>> >>> wxWidgets: Version 3.0.2 (debug,wchar_t,compiler with C++ ABI
>> 1009,GCC
>> >>> 5.2.0,wx containers,compatible with 2.8)
>> >>> Platform: Windows 7 (build 7601, Service Pack 1), 64-bit edition, 64
>> >>> bit, Little endian, wxMSW
>> >>> Boost version: 1.57.0
>> >>> USE_WX_GRAPHICS_CONTEXT=OFF
>> >>> USE_WX_OVERLAY=OFF
>> >>> KICAD_SCRIPTING=ON
>> >>> KICAD_SCRIPTING_MODULES=ON
>> >>> KICAD_SCRIPTING_WXPYTHON=ON
>> >>> USE_FP_LIB_TABLE=HARD_CODED_ON
>> >>> BUILD_GITHUB_PLUGIN=ON
>> >>>
>> >>> To manage notifications about this bug go to:
>> >>> https://bugs.launchpad.net/kicad/+bug/1627337/+subscriptions
>> >>>
>> >>
>> >>
>> >
>>
>> --
>> You received this bug notification because you...

Read more...

Revision history for this message
Mario Luzeiro (mrluzeiro) wrote :

Hi Sean,

Looking for your GPU: Intel HD Graphics 520
it gives this intel webpage:
http://www.intel.com/content/www/us/en/support/graphics-drivers/graphics-for-6th-generation-intel-processors/intel-hd-graphics-520.html

with the latest drivers:
Intel Graphics Beta Driver [15.45]
Date: 02-Dec-2016 Version: Beta 15.45.12.4552 (Latest) OS: Windows 7, 64-bit*, Windows 8.1, 64-bit*, Windows® 10, 64-bit*

I dont know why this latest is 15.* and you are using 21.* versions.

If you search for "ig9icd64" on web some pages with the subject "crash" and "don't work".
I only remember to read here on KiCad issues GPU specific related with Intel GPUs :/ No other specific issues on other GPUs vendors.

If I had a computer with that GPU I could debug it, but it looks really some issue that only happen on Intel GPUs :/
KiCad 3D-Viewer is using old spec features for GPU, using a general OpenGL library without any specific vendor options. So it should work on any GPU with maybe 10's years old.

I will ask on the development list looking for someone that have that GPU to try to reproduce it.

Revision history for this message
Sean (braveheart18) wrote :

Hi Mario,

Before when I tried downloading directly from intel, the installer quit
because my laptop manufacturer disables generic vendor drivers from being
installed. I brute forced my way through that and installed the Beta 15.45.
Readme in the driver zip file the driver version reads 21.20.16.4552. So I
guess that is suppose to be that way. I'll try to investigate more issues
with my chipset and that DLL.

I was able to try on another computer that had the same graphics chip but a
different CPU and I could NOT reproduce the error. Looking more and more
like it might be specific to this machine.

Thanks for all your help

On Tue, Dec 6, 2016 at 1:52 PM, Mario Luzeiro <email address hidden>
wrote:

> Hi Sean,
>
> Looking for your GPU: Intel HD Graphics 520
> it gives this intel webpage:
> http://www.intel.com/content/www/us/en/support/graphics-
> drivers/graphics-for-6th-generation-intel-processors/
> intel-hd-graphics-520.html
>
> with the latest drivers:
> Intel Graphics Beta Driver [15.45]
> Date: 02-Dec-2016 Version: Beta 15.45.12.4552 (Latest) OS: Windows 7,
> 64-bit*, Windows 8.1, 64-bit*, Windows® 10, 64-bit*
>
> I dont know why this latest is 15.* and you are using 21.* versions.
>
> If you search for "ig9icd64" on web some pages with the subject "crash"
> and "don't work".
> I only remember to read here on KiCad issues GPU specific related with
> Intel GPUs :/ No other specific issues on other GPUs vendors.
>
> If I had a computer with that GPU I could debug it, but it looks really
> some issue that only happen on Intel GPUs :/
> KiCad 3D-Viewer is using old spec features for GPU, using a general OpenGL
> library without any specific vendor options. So it should work on any GPU
> with maybe 10's years old.
>
> I will ask on the development list looking for someone that have that
> GPU to try to reproduce it.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1627337
>
> Title:
> Resizing 3D Viewer window crashes KiCad
>
> Status in KiCad:
> New
>
> Bug description:
> KiCad crashes immediately when attempting to resize the 3D Viewer
> window. Crashes after dragging to resize or hitting the maximize
> window button.
>
> Application: kicad
> Version: 4.0.4-stable release build
> wxWidgets: Version 3.0.2 (debug,wchar_t,compiler with C++ ABI 1009,GCC
> 5.2.0,wx containers,compatible with 2.8)
> Platform: Windows 7 (build 7601, Service Pack 1), 64-bit edition, 64
> bit, Little endian, wxMSW
> Boost version: 1.57.0
> USE_WX_GRAPHICS_CONTEXT=OFF
> USE_WX_OVERLAY=OFF
> KICAD_SCRIPTING=ON
> KICAD_SCRIPTING_MODULES=ON
> KICAD_SCRIPTING_WXPYTHON=ON
> USE_FP_LIB_TABLE=HARD_CODED_ON
> BUILD_GITHUB_PLUGIN=ON
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/kicad/+bug/1627337/+subscriptions
>

Revision history for this message
Sean (braveheart18) wrote :
Download full text (3.4 KiB)

I have found the culprit. A USB display adapter driver that was installed
on my machine must have been interfering somehow. I have since uninstalled
that application from my computer and 3d viewer appears to be working fine.

If you would like to try and recreate the issue. Install
http://www.displaylink.com/downloads/windows for windows 7 x64.

Thank you for all your help/suggestions.

On Tue, Dec 6, 2016 at 3:01 PM, Sean McFarlane <email address hidden>
wrote:

> Hi Mario,
>
> Before when I tried downloading directly from intel, the installer quit
> because my laptop manufacturer disables generic vendor drivers from being
> installed. I brute forced my way through that and installed the Beta 15.45.
> Readme in the driver zip file the driver version reads 21.20.16.4552. So I
> guess that is suppose to be that way. I'll try to investigate more issues
> with my chipset and that DLL.
>
> I was able to try on another computer that had the same graphics chip but
> a different CPU and I could NOT reproduce the error. Looking more and more
> like it might be specific to this machine.
>
> Thanks for all your help
>
> On Tue, Dec 6, 2016 at 1:52 PM, Mario Luzeiro <email address hidden>
> wrote:
>
>> Hi Sean,
>>
>> Looking for your GPU: Intel HD Graphics 520
>> it gives this intel webpage:
>> http://www.intel.com/content/www/us/en/support/graphics-driv
>> ers/graphics-for-6th-generation-intel-processors/intel-hd-
>> graphics-520.html
>>
>> with the latest drivers:
>> Intel Graphics Beta Driver [15.45]
>> Date: 02-Dec-2016 Version: Beta 15.45.12.4552 (Latest) OS: Windows 7,
>> 64-bit*, Windows 8.1, 64-bit*, Windows® 10, 64-bit*
>>
>> I dont know why this latest is 15.* and you are using 21.* versions.
>>
>> If you search for "ig9icd64" on web some pages with the subject "crash"
>> and "don't work".
>> I only remember to read here on KiCad issues GPU specific related with
>> Intel GPUs :/ No other specific issues on other GPUs vendors.
>>
>> If I had a computer with that GPU I could debug it, but it looks really
>> some issue that only happen on Intel GPUs :/
>> KiCad 3D-Viewer is using old spec features for GPU, using a general
>> OpenGL library without any specific vendor options. So it should work on
>> any GPU with maybe 10's years old.
>>
>> I will ask on the development list looking for someone that have that
>> GPU to try to reproduce it.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1627337
>>
>> Title:
>> Resizing 3D Viewer window crashes KiCad
>>
>> Status in KiCad:
>> New
>>
>> Bug description:
>> KiCad crashes immediately when attempting to resize the 3D Viewer
>> window. Crashes after dragging to resize or hitting the maximize
>> window button.
>>
>> Application: kicad
>> Version: 4.0.4-stable release build
>> wxWidgets: Version 3.0.2 (debug,wchar_t,compiler with C++ ABI 1009,GCC
>> 5.2.0,wx containers,compatible with 2.8)
>> Platform: Windows 7 (build 7601, Service Pack 1), 64-bit edition, 64
>> bit, Little endian, wxMSW
>> Boost version: 1.57.0
>> USE_WX_GRAPHICS_CONTEXT=OFF
>> USE_WX_OVERLAY=OFF
>> ...

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Revision history for this message
David Pearce (halzia) wrote :

The 520 is a fairly new GPU (6th Gen), so likely the Displaylink driver is under-tested with it.

Changed in kicad:
status: New → Invalid
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