Comment 2 for bug 1771383

Revision history for this message
Carlos de la Guardia (cguardia) wrote : Re: [Bug 1771383] Re: Inviting a New External User Is Throwing a Server Error

Yes, will look at this today.
Carlos de la Guardia

      From: Paul Everitt <email address hidden>
 To: <email address hidden>
 Sent: Tuesday, May 15, 2018 1:20 PM
 Subject: [Bug 1771383] Re: Inviting a New External User Is Throwing a Server Error

Carlos, can you take a look at this?

It's weird because I don't see any exceptions in Nagios/Sentry.

** Changed in: karl4
  Importance: Undecided => Medium

** Changed in: karl4
    Milestone: None => 043

** Changed in: karl4
    Assignee: (unassigned) => Carlos de la Guardia (cguardia)

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You received this bug notification because you are a bug assignee.
https://bugs.launchpad.net/bugs/1771383

Title:
  Inviting a New External User Is Throwing a Server Error

Status in KARL4:
  New

Bug description:
  There is an issue going on with the external user invitation process.
  After filling out the account creation form you get the following
  server error:

  Internal Server Error

  The server encountered an unexpected internal server error

  (generated by waitress)

  The user gets created, but they can't login with the password that they set.  And obviously the error is confusing and has generated some support tickets.  Can you investigate?

  Thanks,
  Nat

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