Comment 5 for bug 792538

Revision history for this message
Paul Everitt (paul-agendaless) wrote : Re: [Bug 792538] Re: KARL Invitation Page Not Loading in Safari

The user that reported this was able to complete to process using Firefox so it wasn't a network issue. But I'll assign to Nat to get information about the Safari.

--Paul

On Jun 8, 2011, at 5:55 AM, Balazs Ree wrote:

> I cannot reproduce this. Tested both on my sandbox and on branch1. Page
> loads without a problem.
>
> The screenshot suggest that the browser could not load all resources
> from the server. This is likely a network or server problem. Javascript
> does not enter here: there is no way to produce this effect with
> javascript, as we never get to the domload event.
>
> Next time the problem is occurs, please note the exact time so we can
> look for possible errors on the server side. Also, please suggest the
> user to try reloading the page.
>
> Also, please supply the exact Safari version that the user is
> experiencing the error with (so, I can re-test with the exact same
> version)
>
> ** Changed in: karl3
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/792538
>
> Title:
> KARL Invitation Page Not Loading in Safari
>
> Status in KARL3:
> Incomplete
>
> Bug description:
> I had an affiliate user report this issue. They were invited to a
> community and when they tried to accept the invitation by opening the
> link in Safari, the page loaded half way and then froze. When I
> suggested they try the link using FF, everything worked fine. There
> seems to be a problem with the accept invitation/account creation page
> on Safari. I attached the screenshot the user sent me.