Opened and closed outlook. On closing Python window appeared and on retuning to inkscape I received an error message

Bug #494472 reported by Karl Smith on 2009-12-09
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Inkscape
Undecided
Unassigned

Bug Description

A message appeared to say that the Uniconvertor failed. Unfortunately it would not allow me to copy the text in the error message and whilst trying to copy and paste it put another error message up to say that unexpected error had occurred and shut down.
Hope this helps, keep up the good work!

su_v (suv-lp) wrote :

1) Could you please provide information about your Inkscape and OS version?
2) Could you please add a 'steps to reproduce' list containing information about what you where doing when the python message popped up? Where you saving as WMF or SK1 or PLT file? or copying some text in Inkscape? or using a different extension with 'Live Preview' toggled on?
3) «Opened and closed outlook» - could you clarify on that too please, I don't understand what you mean.

Changed in inkscape:
status: New → Incomplete
tags: added: extensions-plugins

Hi,
Thanks for the prompt reply.
I'm using version 0.47 on XP professional (5.1, build 2600).

I imported an autocad dxf file into inkscape.
Ungrouped the image and deleted some unwanted lines.
Locked the original layer.
Added another layer.
Added leader lines and text to this new layer.
Clicked on the microsoft outlook icon on my quick launch toolbar.
Microsoft outlook began loading.
As outlook opened a python window opened (The window was blank apart from a
flashing cursor in the upper left of the window).
I closed oulook using the red cross in the upper right corner.
The python window closed and the error dialog opened with the Uniconvertor
error reported earlier.
I tried to copy the text from the dialog without success and eventually
closed.
I received an unexpected error message and inkscape closed.

I have since tried to repeat this error and have found that inkscape seems
ok if I save the file I am working on before opening another program. If I
don't save the file the python window opens over the top of the program I am
opening and locks inkscape. I have not seen the original error message
again, inkscape simply locks and has to be terminated with Ctrl, Alt, Del.
Hope this helps in some way.
Karl

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of ~suv
Sent: 09 December 2009 12:50
To: <email address hidden>
Subject: [Bug 494472] Re: Opened and closed outlook. On closing Python
windowappeared and on retuning to inkscape I received an error message

1) Could you please provide information about your Inkscape and OS version?
2) Could you please add a 'steps to reproduce' list containing information
about what you where doing when the python message popped up? Where you
saving as WMF or SK1 or PLT file? or copying some text in Inkscape? or using
a different extension with 'Live Preview' toggled on?
3) <Opened and closed outlook> - could you clarify on that too please, I
don't understand what you mean.

** Changed in: inkscape
       Status: New => Incomplete

** Tags added: extensions-plugins

--
Opened and closed outlook. On closing Python window appeared and on retuning
to inkscape I received an error message
https://bugs.launchpad.net/bugs/494472
You received this bug notification because you are a direct subscriber
of the bug.

Status in Inkscape: A Vector Drawing Tool: Incomplete

Bug description:
A message appeared to say that the Uniconvertor failed. Unfortunately it
would not allow me to copy the text in the error message and whilst trying
to copy and paste it put another error message up to say that unexpected
error had occurred and shut down.
Hope this helps, keep up the good work!

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/inkscape/+bug/494472/+subscribe

su_v (suv-lp) wrote :

a) Could it be that the error only occurs if you recently copied text in Inkscape to the clipboard before launching Outlook?
b) Does Outlook have some kind of clipboard monitoring function/option?

Background of my questions: on linux it is known that third-party applications that monitor the clipboard (mostly download managers watching for URLs copied to the clipboard from any program) interfere with Inkscape's internal clipboard handling and trigger an apparently random input or output extension (most are based on python and some display error messages from UniConvertor - a python based helper application for some import and export file formats).

_possibly_ related report: Bug #418242 “Incorrect call to output plugins (with persistent error message) on copy”:
<https://bugs.launchpad.net/inkscape/+bug/418242>

tags: added: win32
Changed in inkscape:
status: Incomplete → New
Karl Smith (ksmith) wrote :

Best Regards,

Sorry for the delay in replying, I've been trying a few things out.

I opened the svg file I had been working on during the previous crash and
added various inkscape shapes to it.
I did not save the file.
I then opened outlook - no problems
Closed outlook - no problems
Opened Internet explorer - no problems
Closed Internet explorer - no problems
I then imported another dxf file, ran the same programs, no problems.
I then copied and pasted text and ran the programs again, no problems.
I then opened oulook again and clicked on reply to contact you and the
python window opened and shut down inkscape.
I had a message again this time stating that it could not find fonts.
I have repeated the exercise of copying and pasting text and then opening
outlook and it has crashed on one occasion but not others.
I am unable to reproduce the crash on a consistent basis.
But it does only seem to crash when text is involved, as you suggested.
I recall that it crashed yesterday when using word so the text issue would
seem to be the most likely.
I'll keep trying with text based issues but I will be packing up for the day
in about 30 mins so it may be tomorrow before I have anything to report.
Regards,
Karl

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of ~suv
Sent: 09 December 2009 16:16
To: <email address hidden>
Subject: [Bug 494472] Re: Opened and closed outlook. On closing Python
windowappeared and on retuning to inkscape I received an error message

a) Could it be that the error only occurs if you recently copied text in
Inkscape to the clipboard before launching Outlook?
b) Does Outlook have some kind of clipboard monitoring function/option?

Background of my questions: on linux it is known that third-party
applications that monitor the clipboard (mostly download managers
watching for URLs copied to the clipboard from any program) interfere
with Inkscape's internal clipboard handling and trigger an apparently
random input or output extension (most are based on python and some
display error messages from UniConvertor - a python based helper
application for some import and export file formats).

_possibly_ related report: Bug #418242 "Incorrect call to output plugins
(with persistent error message) on copy":
<https://bugs.launchpad.net/inkscape/+bug/418242>

** Tags added: win32

** Changed in: inkscape
       Status: Incomplete => New

--
Opened and closed outlook. On closing Python window appeared and on retuning
to inkscape I received an error message
https://bugs.launchpad.net/bugs/494472
You received this bug notification because you are a direct subscriber
of the bug.

Status in Inkscape: A Vector Drawing Tool: New

Bug description:
A message appeared to say that the Uniconvertor failed. Unfortunately it
would not allow me to copy the text in the error message and whilst trying
to copy and paste it put another error message up to say that unexpected
error had occurred and shut down.
Hope this helps, keep up the good work!

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/inkscape/+bug/494472/+subscribe

su_v (suv-lp) on 2009-12-09
tags: added: clipboard
Karl Smith (ksmith) wrote :

I have been working with Inkscape for most of the morning without any
problems.
I opened Microsoft outlook first and have left it running in the background.
I have opened and closed inkscape on several occasions, imported dxf and
created text all without any crashes.
I have also copy and pasted the text and modified the dxf after importing
without any problems.
I have had several other applications open at the same time as inkscape and
have also been opening and closing them down without any lock ups or
crashes.
Regards,
Karl

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of ~suv
Sent: 09 December 2009 17:52
To: <email address hidden>
Subject: [Bug 494472] Re: Opened and closed outlook. On closing Python
windowappeared and on retuning to inkscape I received an error message

** Tags added: clipboard

--
Opened and closed outlook. On closing Python window appeared and on retuning
to inkscape I received an error message
https://bugs.launchpad.net/bugs/494472
You received this bug notification because you are a direct subscriber
of the bug.

Status in Inkscape: A Vector Drawing Tool: New

Bug description:
A message appeared to say that the Uniconvertor failed. Unfortunately it
would not allow me to copy the text in the error message and whilst trying
to copy and paste it put another error message up to say that unexpected
error had occurred and shut down.
Hope this helps, keep up the good work!

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/inkscape/+bug/494472/+subscribe

bartje (bart-deruyter) wrote :

Something similar happens to me now too, using UbuntuStudio Lucid Lynx. When several applications are running, Inkscape randomly gives the same Uniconverter error, and then opens a dialog box for exporting the file to postscript, which I did not ask. On one occasion, Gnome froze completely, I had to reboot.

bartje (bart-deruyter) wrote :

I am using inkscape 0.47 by the way, forgot to mention that.

su_v (suv-lp) wrote :

@bartje - do you have any clipboard-monitoring application or tool running in the background? Please see Bug #418242 “Incorrect call to output plugins (with persistent error message) on copy” which deals with a similar issue on linux.

bartje (bart-deruyter) wrote :
Download full text (9.4 KiB)

I don't have the clipboard-monitoring application described as in but #418242, but it does happen when I have netbeans running, mostly when I switch applications after a while (a minute or two). Netbeans is java based, so, there is a similarity. Perhaps Netbeans has a similar clipboard monitoring code, that triggers the error.
Having reproduced the error, after starting inkscape from the terminal, this shows up, I hope it helps in tracing the problem :

** (inkscape:9765): CRITICAL **: void sp_ctrlpoint_set_color(SPCtrlPoint*, guint32): assertion `SP_IS_CTRLPOINT (cp)' failed
*** glibc detected *** inkscape: double free or corruption (!prev): 0x00000000083c9e30 ***
======= Backtrace: =========
/lib/libc.so.6(+0x775b6)[0x7fa682f675b6]
/lib/libc.so.6(cfree+0x73)[0x7fa682f6de53]
/usr/lib/libxml2.so.2(xmlFreeNodeList+0x108)[0x7fa6897775b8]
/usr/lib/libxml2.so.2(xmlFreeDoc+0xb8)[0x7fa689777368]
inkscape[0x5b737d]
inkscape[0x5c6f5d]
/usr/lib/libglibmm-2.4.so.1(+0x39e02)[0x7fa689f04e02]
/lib/libglib-2.0.so.0(g_main_context_dispatch+0x1f2)[0x7fa686a9d8c2]
/lib/libglib-2.0.so.0(+0x42748)[0x7fa686aa1748]
/lib/libglib-2.0.so.0(g_main_loop_run+0x195)[0x7fa686aa1c55]
/usr/lib/libgtk-x11-2.0.so.0(gtk_main+0xa7)[0x7fa688e2caf7]
inkscape[0x45392b]
inkscape[0x452db9]
/lib/libc.so.6(__libc_start_main+0xfd)[0x7fa682f0ec4d]
inkscape[0x451fb9]
======= Memory map: ========
00400000-00dab000 r-xp 00000000 08:01 15767539 /usr/bin/inkscape
00fab000-00fad000 r--p 009ab000 08:01 15767539 /usr/bin/inkscape
00fad000-00fc1000 rw-p 009ad000 08:01 15767539 /usr/bin/inkscape
00fc1000-00fcc000 rw-p 00000000 00:00 0
01e74000-09c59000 rw-p 00000000 00:00 0 [heap]
7fa670000000-7fa670021000 rw-p 00000000 00:00 0
7fa670021000-7fa674000000 ---p 00000000 00:00 0
7fa675af2000-7fa675af4000 r-xp 00000000 08:01 15731492 /usr/lib/gconv/ISO8859-1.so
7fa675af4000-7fa675cf3000 ---p 00002000 08:01 15731492 /usr/lib/gconv/ISO8859-1.so
7fa675cf3000-7fa675cf4000 r--p 00001000 08:01 15731492 /usr/lib/gconv/ISO8859-1.so
7fa675cf4000-7fa675cf5000 rw-p 00002000 08:01 15731492 /usr/lib/gconv/ISO8859-1.so
7fa67645e000-7fa67671f000 rw-p 00000000 00:00 0
7fa67677e000-7fa67681f000 rw-p 00000000 00:00 0
7fa6768b4000-7fa6768d1000 r--p 00000000 08:01 16142925 /usr/share/fonts/truetype/thai/Norasi-BoldOblique.ttf
7fa6768d1000-7fa6768ee000 r--p 00000000 08:01 16142924 /usr/share/fonts/truetype/thai/Norasi-BoldItalic.ttf
7fa6768ee000-7fa676908000 r--p 00000000 08:01 16142923 /usr/share/fonts/truetype/thai/Norasi-Bold.ttf
7fa676908000-7fa676925000 r--p 00000000 08:01 16142927 /usr/share/fonts/truetype/thai/Norasi-Oblique.ttf
7fa676b6c000-7fa676b89000 r--p 00000000 08:01 16142926 /usr/share/fonts/truetype/thai/Norasi-Italic.ttf
7fa676cd7000-7fa676d57000 r--p 00000000 08:01 15764754 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans-BoldOblique.ttf
7fa676d57000-7fa676d8f000 r--p 00000000 08:01 15764757 /usr...

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